4-Star Hotels in Interlaken

I was very satisfied. The location is excellent, right in the bustling area of Interlaken. The front desk service was fantastic. The room had a coffee machine, an electric kettle, tea bags, and a bottle of mineral water. Plus, it came with a balcony, making for a very comfortable stay. Breakfast was also included. I'll definitely stay here again on my next visit.

This is an old-fashioned hotel with over a hundred years of history in the area. It's a combination of two classical hotel buildings, a modern central lobby and restaurant built more recently, and a two-story modern apartment-style accommodation at the back. The two classical hotel buildings are Carlton and Europe. Their interiors have been largely optimized for modern needs. The current hotel owners, while renovating, had to adhere to government regulations for preserving the antique structure. However, the rest of the amenities have been modernized as much as possible, with original wood flooring used for repairs and replacements. Overall, it's a very good hotel! Breakfast is buffet-style, but the selection is essentially a Swiss-European breakfast: yogurt, bread and jam, juice, hot tea and coffee, scrambled eggs, sausages, bacon, pan-fried shredded potatoes, fruit, and various cheeses and cold cuts. For tourists not accustomed to Western-style meals, it might be a bit challenging. The restaurant also offers additional egg dishes or other options for an extra charge – but you have to pay more! The location is very convenient. Right outside is Interlaken Ost station, the starting point for various attractions in the Alps. You can even take a boat from here to the small town of Brienz, or to Iseltwald, famous for the Korean drama 'Crash Landing on You.' Both the pier and the small castle are stunning scenic spots. Upon check-in, the front desk provides a free bus pass, allowing you to take buses to explore various towns. This is different from the mountain trains and cable cars, which require extra payment to go up the mountains quickly. Generally, most attractions stop going up the mountain after 5 PM, so it's best to start early in the morning to make good use of your time! However, this hotel still has its drawbacks. For example, while the water supply is comprehensive, the hot and cold water stability is very poor. Turning on the hot water can be scalding, and sometimes it suddenly turns cold mid-shower, then becomes super hot again. The showering experience is quite subpar! Each guest room uses a classical keyhole lock for opening and closing the door. There's no modern double-bolt lock; you have to lock the door from the inside with the door key. The upside is that once locked from the inside, the keyhole is filled by the key, preventing anyone from picking the lock from the outside. When you go out and lock up, the heavy key can be left in the mail slot at the front desk, or entrusted to the front desk for safekeeping, in a classic manner! Most importantly, this hotel does not allow children! According to the owner's vision, he wants this hotel to be adult-focused, allowing busy people to enjoy their own time while traveling and recharging, rather than having to take care of children during their vacation. This way, adults can truly live for themselves. Therefore, this hotel does not allow guests under 16 years old. If you plan to book with children, please look for accommodation elsewhere – it's better for both parties! Overall, this is a good place for mature individuals to stay, perfect for those focused on enjoying mountain excursions. Who wouldn't want to return to their hotel immediately after coming down the mountain to rest?

The first night the shower in our room was too hot that we couldn't take the shower. It was fixed only on the 2nd day. Breakfast spread is rather limited and charges extra for omelette which are normally included in most breakfast packages. However, they do have hard boiled eggs in their breakfast package. Location is about a 10 - 15 minute walk from Interlaken Ost if you're carrying luggage. However there.is a station drop off service offered by the hotel free of charge.

Really great, well-equipped, excellent service, and very complete. It has a wonderful sense of history, and the staff are fantastic. They even gave us lots of complimentary items. I'd definitely choose to stay here again.