Interlaken Hotels & Accommodations

We stay here for 4 nights with a group of friends. It is not far from Interlaken West station (lee than 10 minutes walk) It has nice room, comfy bed but a little soft and fluffly pillow. The location is quite good, near supermarket and restaurants. Nice staff. Very good breakfast. It provide a lot of amenities with 2 bottles of mineral water everyday. Also have common room for guest's leisure and have some snacks.

My husband and I traveled from Italy to Switzerland. We have stayed in more than 8 hotels during this trip, and the Rossley Hotel is the best hotel we have ever stayed in! So I have to recommend it to other travelers from multiple angles. Rossley is really worth choosing! 1. Hotel location: Located in Interlaken, to Grindelwald, Jungfrau is very close! Before I came, I was struggling to live in Grindelwald or Interlaken. Later, I decided to choose Interlaken because this town is worth visiting! Usually go to Jungfrau and go down the mountain at six or seven o'clock, then it is a great choice to stroll around the town after that time! And the hotel is very close to the train station! It took 5 minutes to walk, giving us a little more comfort in our nervous itinerary. 2. Hotel setting: really good hotel service in Switzerland! The hotel restaurant is free to use, free tea, coffee, water, microwave, etc. You want to cook here is completely fine! And the restaurant environment is very small and quiet. The first day we went was just raining, buying food in the supermarket, dining in the restaurant, accompanied by the sound of rain, really emotional! We lived in the attic floor of the room. Although it was small but very comfortable, all the items were arranged in a well-organized way. The small window looked out to the beautiful scenery of Interlaken Town. I have been unforgettable until now. 3. Transportation: What surprised us was that in addition to the closeness of the train station, there was free public transportation in the town of Interlaken! When checking-in, the sister at the front desk gave us a ticket, and all Interlaken public transportation is free or discounted! This saves us the trouble of buying the bus and extra expenses, and there is a discount for cash exchange, which is too cost-effective! 4. Service attitude: This is the best part, so let's put it in the end! It should be a homestay opened by a family. The most enthusiastic grandfather Louis, chatted with us, sent us free breakfast coffee and croissants to eat, and encouraged me to learn Spanish haha! He also sent us our own Swiss scenery pictures and video data, can see that he really loves it here! A couple, my sister is Portuguese, my brother is Pakistani, don't tell me too much about everything! It's so clear that I love to ask questions so much! Small tips take the card they gave, many entertainment projects are also discounted! The sister at the front desk also helped me call to book kayaking! In this family, I feel their love and satisfaction here, and their enthusiasm and tolerance for international friends! It is really recommended to stay here, this is not only your station, but also a warm little home! Live it!

Nice Looking Hotel, Lacking Service I had high expectations for this hotel because of the name and the price and felt it didn't live up to either. The room was small but very nice room features and esthetics were great. The view was awesome, the bed was comfy and I loved the pillow menu. The room service was also really great. Good food, amount of time for delivery was great as well. The not-so-good: Our ”air system” in the room was not working the entire time and it was a constant fight with the hotel staff for them to even look at it. It was never addressed during our stay at all. When we brought it up to the lady at the front desk she told us we should open a window. I didn't pay $350 a night to be told to ”open a window” and I'm not a fan of sleeping with bugs that fly into the room. We did manage to get a fan for the room and that did help a little but the attitude was not appreciated. Also, we had a problem with housekeeping unplugging anything and EVERYTHING left to charge in our room while we were not there. One item was my electric toothbrush which was dead. They even when as far as removing our room key entirely from the wall. I found this very unacceptable. We are energy conscious but if I leave something to charge it's for a reason. Also on our checkout day housekeeping walked into our room at 8 am and saw my husband naked getting out of the shower. The location is okay, not super convenient, overall beautiful hotel but staff need some major training in how to service and communicate with guests.

This little hotel was in the middle of Interlaken it was great, the young gentleman on reception was lovely snd spoke great English, he interacted and said hello everytime he saw us. The hotel gives you a bus pass which is great. The room was spotlessly clean, the shower was powerful snd refreshing, the beds were so comfortable matress, duvet, and pillow. We would 100% stay here again.

I stayed here in August with two friends - we loved our room and were fortunate enough to get a balcony and view of the mountains - not that we stayed in room much as there is so much to see around the area ! But it was beautiful to wake up to ! Like the previous reviewer I was a little worried by some previous negative reviews ….. but be assured Hotel Chalet Swiss is rustic and charming and spotlessly clean and the staff were all wonderful - from front desk to kitchen staff We had a family room / triple room - and as it is chalet style - yes it will be an older style - but very clean and good shower and the beds were very comfy and they provided fans - it could still be hot but most people could open windows for breeze .. we didn’t only as mosquitoes seem to love our pale Northern Irish skin 😂 The breakfast was lovely and the ladies serving ( or organising some guests who seemed more clueless at moving around a small buffet space !) were brilliant ( they accommodated my need for oat milk as I was staying for 6 days which was so appreciated) the breakfast had a large variety of cereals , fruit , fresh bread and croissants and bread for toasting and lots of jams or spreads , cold hams and cheeses and scrambled egg and a coffee machine ( for those that say there wasn’t enough variety we were there for 6 days and even me who was more limited being dairy free - was still very happy with my breakfasts - and view from breakfast most days …. Now I’m home my own breakfast feels inadequate 😂 The staff were very helpful and the guy we were speaking to ( might have been the owner ?) on our last day was so interesting with a wealth of knowledge of the travel industry and changes he’s seen - sorry we couldn’t have listened to more of his tales ! ( the hotel also accommodated us checking out in am and providing left luggage storage before catching train back to Zurich in afternoon which meant we could make most of our last day ) The hotel is very convenient to Interlaken West - ( even with cases !) and also very handy to a Co-op supermarket which became our place to stock up on food / snacks for lunch - en route to the train for that days adventures . You can easily walk into Interlaken from the hotel but I highly recommend walking by the river ( it’s turquoise and you won’t believe it till you see it !) which takes you all the way to Interlaken Ost train station and to Harder Kulm All in all we loved our stay in Interlaken and would highly recommend this hotel !

Friendly and helpful staff except one of the waitresses serving breakfast at the restaurant, who was impolite and arrogant. Room is relatively small but comfortable with perfect view. Delicious breakfast with different varieties. Relatively close to the railway station.

My pre-requisite for booking any Interlaken hotel for our stay was a minimum 4 star, sauna and a double bed. I love saunas and for me after my daily exercise program a hot sauna is perfect to relax! Your reception staff were excellent on arrival. When I enquired about the sauna, she explained that as long as I notify reception, I can request a sauna at any time. On day one I had a fabulous 86-degree sauna at 7.30am, it was great to have a “proper” heater and not the infra-red heater that are so common nowadays and to relax afterwards in your solarium area. The only comment was the glass door is a real struggle to close and requires attention. On day 2, at around 5.30pm I went to reception to request a 6.30 am sauna the following morning, the male receptionist was attending to a customer. Whilst I was happy to wait , one of his colleagues , the porter asked if he could help me. I explained that I wished to have a sauna the following morning at 6.30 .. He said he would ensure a message was left for the sauna to be ready for me. At 6.30 the following morning I proceeded to the sauna and wellness area to find a cold sauna. The ”double bed” in 101 is shocking- It is 2 single beds pushed together with a double sheet over the top of the two singles. There was a huge depression between the two beds . The bed looks like a roller coaster ! So much for a double bed to snuggle up to my wife in bed ☹ Breakfast overall was very good. The selection is amazing , the fresh fruit, fresh fruit juice, and much more ..it did have the wow factor however the bacon and sausage were sat in a pool of fat or oil. (Many of the better hotels tend to put a few slices of bread under the bacon and sausage to soak the excess fat or oil up.) 10/10 for the fabulous Christmas decorations ! I do make a point of reviewing any place that delivers exceptional customer service as much as those that disappoint.

The cleanest hostel you can imagine. Everything in the kitchen and bathroom are tidy and clean. Not the best pillow you want but I brought it myself so it didn't affect me. The room is really warm that I didn't have to cover myself even it is -3 outside. It is in good shape that you won't have to walk shoulder to shoulder. Everyone have their own locker that can easily fit my 30L backpack. However, there are only one EU socket in the room. It provides one USB A socket and a wireless charging rack for each bed but I don't think it is enough for people having laptop. Some of the wireless charger are also shaky so not the best place for you to put your phone on. The location is really good too, only 3 to 5 minutes to Interlaken West station and 15 to 20 minutes walk to Interlaken Ost (East). Breakfast is average, not the best for budget travellers. COOP half-price food cost much less if you are not that picky.

The view outside the window is the beautiful town of Interlaken with snow-capped mountains and churches. The monumental Japanese fish pond also adds to the character of the hotel, and the koi fish in the pond are very large! It only takes 2-3 minutes to walk to the main street for dining and shopping, which is very convenient!

This is a very nice hostel just minutes walk from the train station. COOP's huge supermarket is just opposite the hostel, however it is close on Sunday. No worry, there's another smaller one at the train station which opens on Sunday. We book a double room with bathroom/toilet attached. It has a good view. The room is spacious with a cupboard and shelves, however there is no electric kettle or even cups. If you need hot water, you have to go Level 1, the TV room where there are 2 electric kettles, a microwave oven and few dinning long tables. The basin area is empty without any kitchen utensils so you have to bring your own plates, spoons or cups. The buffet breakfast start at 6.30 am and thumbs up for the very good breakfast.