Spa Hotels in Orlando

In a newly developed area. All facilities are new and smart (including light buttons/smart toilets, etc.). The four pillows seem to be at different heights, which is very considerate and comfortable. The mineral water provided by the hotel is very delicious. There are several good restaurants in the hotel. There are also very good coffee shops and a shopping mall within walking distance. What I don't like is that the place where the shower gel is placed in the bathroom is very low? The previous guest can step there to take a shower. It doesn't seem very hygienic to put the facial cleanser in these places~ Everything else is good. If you don't mind being a little far from the Disney park, I highly recommend this place~

Friendly and well , only breakfast was different then European style but , as I got it it is American style , to much calories and few vegetable , even that I love the hote cleanence and we are 5th flour , which have addictive view , thanks for free parking advantage . And safety area , I did not tried yet any other amends but all is enough to rate 5/5

Convenient location close to the airport. Shuttle was fast and easy to find. The continental breakfast had a good variety of choices. The front desk staff was friendly and helpful.

My husband and I were attending a business meeting. We booked for one night only at $300 plus dollars and our room was on the sixth floor but facing the Lobby. We were not able to get any sleep because of the noise from the Bar which is located next to the check in. There was yelling and shouting well past 1:30 am. Not sure why they would put an open bar in the lobby. I would have asked to be moved but we were already in bed and didn't want to dress and pack up to move. Not sure that I would stay at this location again without asking where my room is located.

The best part was how close it was to Disney. They also provide a free shuttle service to Disney, which runs every 30-60 minutes. Just be aware that there's no airport shuttle, so you'll need to arrange your own transport to and from the airport. Our room was clean!

受付の方も丁寧に対応してくれました！ 英語がわからず不安なことも多かったのですが、スタッフの皆さまがとても丁寧に、そして親切に対応してくださいました。言葉が通じにくい場面でも、笑顔でわかりやすく説明してくださり、安心して過ごすことができました。細やかな心配りのおかげで快適に滞在でき、本当に感謝しています。また機会があればぜひ利用したいと思います。

Our family of 6 had a good time. Breakfast was also different and rich every morning. However, it's good to go a little early because you have to queue after 8:30. There is also a shuttle to tourist attractions such as Sea World, so I had a comfortable stay.

This was a terrible experience. 1. I confirmed with the hotel 2 days prior to my arrival they we would be there and they confirmed my reservation. 2. Date of arrival our flight got delayed. I contacted the hotel and confirmed my late arrival due to flight delay. They confirmed. 3. We arrive and the hotel didn’t have a room for us of the type we paid for. Fortunately they had a room but we’d have to move the next day. 4. We were compensated with free parking. That was appreciated. 5. Moved to our new room and the stench that came from the pullout bed cannot be described. It eas horrible. The entire room was filled by the pungent odor. Of course, this was discovered at night. 6. Spoke to the night manager and asked if they could swap the mattress out or change rooms and they said not likely. They gave me some points. Gee, that took care of the smell… 7. Next morning an older gentleman was on staff as manager and he was on it when I spoke with him. He had the maintenance crew in the room within 20 minutes. They took out the old mattress and replaced it with an almost new looking one. You get what you pay for. Though they resolved our issues we decided to leave half way thru our trip. It was not worth it. The rooms are not in good condition as they appear on their website. I appreciate their effort but to have to struggle with the staff multiple times, not worth it. We ended up staying at a WDW property with of course, we should have done since the beginning.

I dialed room service or guest service center (using the room phone set) three times. None of them were answered. I wonder how come Sheraton has such good service like this? I finally solved one of the issues myself but still pending one. Secondly, when I went back around 11:50pm, I consulted front desk regarding the shuttle bus time schedule to Disney. I was told to look for the time table myself which was put on another counter. Although I can go there checking it myself but I don’t think this is the right way Sheraton treats its customers.

1. Initially we were put in a very substandard room. I had to complain to the front desk and then they moved us to an acceptable one (why didn't they do that in the first place?) 2. We stayed for 5 nights and only on the last day did they clean the room...unacceptable 3. Nobody is ever at the front desk to answer the phone when you call for something so you literally had to go downstairs in the cold to talk to someone 4. The carpet outside the room (#10308) and along the entire walkway to the elevator was soaked with water from a leak somewhere. On a positive side, the bartender was very nice and the Manager was very helpful when we eventually spoke with her.