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Posted on Oct 2, 2024
some3750
In a newly developed area. All facilities are new and smart (including light buttons/smart toilets, etc.). The four pillows seem to be at different heights, which is very considerate and comfortable. The mineral water provided by the hotel is very delicious.
There are several good restaurants in the hotel. There are also very good coffee shops and a shopping mall within walking distance.
What I don't like is that the place where the shower gel is placed in the bathroom is very low? The previous guest can step there to take a shower. It doesn't seem very hygienic to put the facial cleanser in these places~ Everything else is good.
If you don't mind being a little far from the Disney park, I highly recommend this place~
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Price per night fromVND 6,724,076
Posted on May 1, 2025
Cheuk Iu
We enjoyed our stay at Hilton Garden Inn very much. It was one of the best decisions we made during our trip, to change our reservation from another hotel to this one.
The hotel is chic and clean. All staff are friendly and helpful. We arrived earlier than our check-in time that day and the front desk staff helped us store our luggage. The process is systematic, with luggage tags and tickets for us to claim them back easily and quickly after we returned the hotel from Universal Studios. There is also shuttle bus services available to Universal Studio, which is very convenient. Even if you miss the bus, the hotel is at close proximity to the theme park, about a 5-min drive only.
We enjoyed the whirl pool very much. There are clean towels at the pool, and there’s no need to bring towels from your room.
The tiki bar and camp fire pit look lovely, but we hope there are more seats, since it’s packed with people every time we wanted to get a drink.
Service wad very efficient. We encountered toilet blockage during our stay, and we called the front desk for help. Support arrived and solved our issue swiftly.
100% will stay here again if I return to Orlando. I am already missing the cozy beds and spacious room.
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Price per night fromVND 2,755,515
Posted on Mar 1, 2026
Fenshukengru
I booked a single room, but they upgraded me to a two-bedroom with three beds! It was so spacious for just one person. The official hotel shuttle was practically on-demand, no waiting at all. The restaurant in the lobby has really long operating hours, so you'll never go hungry. Plus, staying at an official hotel means early access to the park, which was a huge bonus. Everything was absolutely perfect.
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Price per night fromVND 4,317,361
Posted on Nov 6, 2025|Small One-Bedroom King Villa With Sofa Bed And Balcony
Владислав ДемьяновWe spent 2 nights there. The location is great, just 15 minutes drive to the Parks. The territory is big, beautiful. there are many facilities (like BBQ zones, pools, hot tub).
the apartment is furnished with everything you need (washing and drying machines, kitchen, bath etc.). The apartment needs some renovation - the furniture is a bit worn-out.
Our stay there could have been pleasant unless the service:
at the check-in we were offered 150$ as a gift for new customers if we attend a tour around the hotel. we agreed. The following day we arrived at the meeting point, filled some papers, they took 1$ from our bank card (to check if it works) and then we were given another bank card with 150$ deposit. Then a manager came and told us that as not all of us speaks english fluently, they refuse giving the tour, and charge 150$ from our card. We asked to call the head manager, she arrived only 30 minutes later, took the gift card and gave us the receipt only when we said we were going to call the police.
To conclude, we wasted more than an hour, didn't get any apologies for such unprofessional behaviour.
although the hotel itself is good, the behaviour of the staff is far below the level of Sheraton.
not recommended
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Price per night fromVND 3,100,439
Posted on May 25, 2026
Guest UserWe had an outstanding stay at Rosen Shingle Creek—easily one of the best hotels we’ve experienced in Orlando. The service was truly first-class, and every interaction with the staff was smooth and professional. A special thank you to Ilese, the front desk manager, who was an absolute delight to work with and went above and beyond to ensure everything was taken care of. We needed to extend our daughter-in-law’s stay by an extra night, and the team made the process incredibly easy—even upgrading her room. They also offer complimentary notary services, which was incredibly convenient. Overall, a phenomenal experience from start to finish. We would absolutely stay here again.
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Price per night fromVND 2,364,085
Posted on Oct 12, 2024
Wai
Driving up to the hotel it looked promising, lift up to our floor felt bit old but worked well with the style, rooms were ok but looked like it could do with some freshening up.
First thing we noticed was a stain on one of the pillowcases, this made us wonder whether the beds were properly changed or cleaned, we did see a single strand of hair in the bathtub but gave it the benefit of the doubt that could be the cleaner if they did clean it. Sadly on the website it states luxury toiletries- well these were disappointing and did not feel it. We were provided with one set for two people. That is one shampoo, one conditioner, one body lotion, no shower gel, (you get a shower in the room) one face soap, one hand soap.
The hot water kettle dispenser was not cleaned as when we went to do an initial clean there was a lot of black stuff coming out, we had no coffee in the room either. We had to go ask reception to give us a new one and that’s when we found out we should have had coffee provided with the kettles. So far very disappointing,
We found out during our stay that the hotel doesn’t clean your room on a daily basis and we weren’t aware of this so our bins were over filling, we had to ask for toilet roll, and new towels. When we received the towels in the bedroom whilst we were out they were left on top of the toilet. Not exactly the best or cleanest place to put if especially if we haven’t had the room cleaned for a good few days.
If you want your room cleaned I expect you will need to let reception know. I’ve stayed at Marriotts before and I’ve never experienced it where they don’t clean your room and I don’t mind if they don’t do it on a daily basis but they should inform you at reception when you check in.
We stayed during Hurricane Milton and we were very disappointed as international tourists not to have received any information from the hotel that it was coming and what to do/ how to stay safe/ whether there was going to be reduced restaurant opening times/ services.
This was our first hurricane. We instead received much more information and advice from our Uber drivers such as to stock up on food and water.
Our other information was from alerts we received on our phones and also by watching the news otherwise we would have been none the wiser. We are aware that other hotels received a note under their door as a minimum.
We were looking to hire a car but this hotel charges 27 dollars to park a day. So we decided to use Uber and actually turned out cheaper for us so bear this in mind.
The pros:
It’s very central and icon park is about 5 mins away, lots of bars and restaurants along the the drive in either direction. Close to the parks if that’s what you’re here for.
Reception staff are very nice and really get straight on to the case when you need something.
Two people who stood out for us was firstly Joe, who was standing outside one day as myself and my friend were deciding to visit a mall was so helpful. He even gave us some leaflets to hand it at our destination to get discounts and a free bag. He was really friendly and chatty and a great sense of humour.
The second person was Ryan, from housekeeping was also very helpful when my friend was after some items for our room. Very cheerful.
I’d only recommend this hotel if you just want somewhere to sleep for a few days. I wouldn’t come back here again not for a holiday as I feel the basic expectations of a hotel service was lacking. Can’t fault any of the staff we dealt with.
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Price per night fromVND 3,053,932
Posted on Nov 21, 2025
Guest User
The inly thing I could fault was the signage to anywhere. There are none. We walked 30min. Round two hotels. For what should have been a few minutes cause once of the boat taxi for the first time no signed for lobby or anything. Same in morning sign to water taxi then no sign to say get life to floor one. Tbh this seems to a standard thing round universal. No sign or basic sign to everything toilets hotel rides.
But have to say hotel was amazing and clean and would stay again. Ashley it early check in and late collection was very helpful
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Price per night fromVND 13,339,638
Posted on Mar 9, 2026
NIHC.
Had a really comfortable stay at the Orlando Spring Hill Suites Hotel! The room was spacious and clean, and the bed was just right – I slept like a baby~ 😴 The staff were super friendly, check-in was quick, and their service was top-notch. The location is convenient, with restaurants and a supermarket nearby, and it offers great value for money! Overall, it felt clean and cozy, and I'd definitely choose this place again next time~ 👍✨
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Price per night fromVND 2,042,414
Posted on Mar 1, 2026
Guest User
My flight was delayed, so I didn't arrive until the morning after my scheduled check-in day. I tried contacting the hotel multiple times via email and internet calls during check-in hours, but couldn't get through. When I finally arrived to check in, they told me my first night had been cancelled and I couldn't check in until 2 PM. I explained about my attempts to contact them and the flight delay, but they wouldn't budge, saying it wasn't the hotel's responsibility, and I didn't get a refund for the first night.
I left my luggage and went to Disney, finally checking in that evening. There was no water in the room, but I could get some from the front desk. There was no safe in the room. The next day, after returning from Disney after closing, I found a single piece of paper in my room stating that there would be a water shutdown for maintenance from 11 PM to 5 AM. It was already 11 PM. I had to use the restrooms at the Courtyard next door.
During my three-day stay, there was no room cleaning or towel change at all.
On the positive side, the free breakfast was good, with Mickey pancakes, scrambled eggs, and sausages.
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Price per night fromVND 2,197,436
Posted on Jun 28, 2025
Guest User
The location is good. It's very close to Universal Studios. It's 700 meters away. There is a popular restaurant called red lobster. It's worth a try. The hotel room is very comfortable and spacious.
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Price per night fromVND 1,588,975