Spa Hotels in Krakow

The hotel is located right outside the old city with beautiful views of the river and Wawel castle, and accessible by public transportation, which made it a good choice for us. Service was top notch and the facilities met our needs perfectly. We particularly enjoyed the free pool and spa facilities, the fine dining at the restaurant which was open until midnight, the very comfortable large bed, and bottled water every day of our stay. Customer service even took care of a special treat in the room upon arrival for my husband's 70th birthday. The staff was helpful, especially the last day when our flight was cancelled and we had to book a new one. We used the business center to print out boarding passes and a boxed breakfast was prepared and provided upon checkout at 2am.

The location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)

Very good service. Pool and spa are clean and relaxing. Good quality breakfast with a juicer machine. Great service at the restaurant. Will definitely stay here again

I absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.

I had a very pleasant long weekend stay at the Park Inn Hotel. The staff were exceptionally friendly and welcoming, and the breakfast offered a good variety of options. A tram stop is conveniently located right across from the hotel, making it easy to explore the old town centre. Alternatively, it’s about a 25–30 minute walk if you prefer to stroll into town. The rooms were comfortable, clean, and peaceful, providing a great place to relax after a day of sightseeing. Overall, I thoroughly enjoyed my stay and would highly recommend this hotel to anyone visiting the area.

Great hotel, great location. Great to come home from a busy day to the spa area. Very clean.

Excellent hotel. We arrived at 2 am and the reception process was kind and fast. The location is close to the center. On foot to all the sites and especially close to the beautiful Vistula River. Great attitude of staff. Answer and help on any issue with a smile. The breakfast was very good. There is, ample parking from the enclosure. 60 zlotys per day for hotel guests. Really, we didn't want to leave. I am sure we will be back.

During our stay, the pool was unusable because the water was freezing. The breakfasts were delicious. Before check-in, we were required to make a prepayment for the minibar, which was not refunded.

Ein schönes, sauberes Hotel , mit sehr freundlichen Personal. Frühstück ließ fast keine Wünsche offen. Hotel liegt sehr zentral für die Besuche der Sehenswürdigkeiten. Sehr zu empfehlen.

It’s a very beautiful well decorated boutique hotel, with English speak friendly staff! We did room only so cannot comment on the food but the hospitality was second to none!!! We had no issues at all! The spa small but very clean and ideal for a quick dip in the jacuzzi followed by a sweat session in the sauna. Our whole party loved the hotel and the location. It’s a small cab ride from the hotel in to the shopping center and the castle is a couple minutes walk. We all said we would come again and stay here!