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Posted on May 3, 2026|Deluxe King Room Non smoking
Joseph345
Great Hotel, 10/10. Highly recommended if price is not too crazy
-Special Location: near old town/river. Supermarkets and Stop for airport bus nearby
-Spacious clean rooms, Nespresso/Tea/Water free
-Great bedding, slept well
-Staff nice
-Breakfast was nice, recommend it
-Gym quite good for hotel gym, has squat rack too
Didn't find anything negative
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Price per night fromSEK 1,836
Posted on Apr 5, 2026|Classic Twin Room
albertltThe location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)
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Price per night fromSEK 1,227
Posted on May 14, 2026
Guest UserRight from the time we arrived at the hotel to the time we checked out , we found the attention of the staff exceptional.
In particular, the reception desk went up of the way to assist us . We would like to mention Arthur and Martin , both of whom took effort to explain and make our experience rewarding.
The room was well kept and the amenities well maintained. There was coffee and tea making facility and topped up when requested.
The breakfast was sumptuous and dining room tidy and clean.
The location is unique , close proximity to to the train station and walking distance to the old town.
On the whole, it was a great experience and would recommend this hotel.
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Price per night fromSEK 1,548
Posted on Mar 30, 2025
Guest User
The accommodation corresponds to the description and photos. Good accessibility to the surroundings (shopping center, etc.) and a parking space in the underground garage, but difficult to reach by car and quite frequent traffic in the area. It probably also depends on the time of arrival, so I don't take it as a negative. What bothered me was the louder humming of the refrigerator and the shower head in the bathroom was in pretty bad condition. The accommodation is a little noisier in the morning as the area is busy. The staff was nice. Overall, I recommend this accommodation.
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Price per night fromSEK 889
Posted on Aug 2, 2025
kthérèse
I would highly recommended this apart-hotel for solo travelers, couples, and families. The apartments have everything you need, and the location was near the river and about ten minutes walk to the old town and castle. I was glad to have the laundry service and the option to have a breakfast set of your choice delivered to your room. The hotel has a selection of vegan items for purchase such as milk, chocolate, yoghurt, ice-cream, frozen pizza etc and there are convenience stores close by. The staff were very friendly and accommodating. If I’m back in Krakow again I will definitely stay here.
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Price per night fromSEK 914
Posted on Sep 6, 2024|Standard Twin Room, 2 Twin Beds
Guest UserThe location is very advantageous. It is very close to various attractions and can be reached on foot. Although the room is not big, it is neat and clean. The decoration is also quite new. There are many varieties of breakfast.
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Price per night fromSEK 1,132
Posted on Jun 18, 2025
Guest UserThis is the most satisfying hotel I've stayed in in recent years. It's an old building, but it's been renovated in recent years in a classic, exquisite style. The rooms are spacious and comfortable, with all the amenities. The hotel is close to the heart of the old town, yet incredibly quiet. There's no hustle and bustle, just the smile of the front desk lady every time I pass by.
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Price per night fromSEK 805
Posted on Nov 10, 2024|Economy Double Room
JtbagogoWe stayed three nights at the Venetian House Aparthotel. The location is superb. You exit the hotel straight onto the main square Rynek Glowney. The hotel staff were incredibly friendly, and couldn’t do enough to help. We stayed in room 18 which was approached by its own little balcony overlooking the restaurant downstairs. We didn’t use any of the facilities of the hotel, because we had day trips booked and we knew that we would have early starts on all the days. The room itself was clean, warm, furnished nicely, with comfortable beds and masses of pillows to choose from. It had a small kitchenette with a sink, hob, microwave and fridge. The bathroom was modern and the shower was hot and very powerful. A real treat at the end of a day after many, many steps around Krakow and surrounding areas. We loved our stay and we will definitely return.
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Price per night fromSEK 751
Posted on Sep 18, 2025
Guest User
The was a good selection of foods for breakfasts, the reception staff were pleasant, and there were good shopping facilities in the same building.
However, after checking in, we reported two problems in the bathroom. The waste plug in the wash hand basin did not stop the water running away, and the shower door would not stay closed. We were advised that the handy man did not work at weekends and it was suggested I use a cup for shaving as no other rooms were available.
The air conditioning was positioned above the bed. The result was an unpleasant cold breeze for anyone lying on the bed.
In the three days of our stay, the beds were not made by the cleaning staff.
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Price per night fromSEK 792
Posted on Oct 29, 2025
Victoria Fedorova
Overall, it’s a good clean place to stay for 1–2 nights. Despite its central location, the area is quite peaceful. If you book a room on the 3rd floor, you might hear some noise from the room right in front of yours. I appreciated the coffee machine with capsules — a nice touch.
However, there were a few downsides: the two single duvets were quite small, and I felt cold; a larger, warmer duvet would be preferable. The mansard room isn’t ideal for tall people, and the shower tended to clog quickly. Also, the showerhead holder was placed too high. Lastly, the carpeted floor made it difficult to drag a heavy suitcase around.
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Price per night fromSEK 602