A stay at Brittany Hotel BGC places you in the heart of Taguig, within a 10-minute walk of BGC Arts Center and Bonifacio High Street. This hotel is 0.8 mi (1.2 km) from Fort Bonifacio and 3.8 mi (6.1 km) from Newport World Resorts.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at For The Road, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
Make yourself at home in one of the 125 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
"The room size was decent, and it was clean and well-maintained. However, I did not feel the level of hospitality that I usually expect from a hotel stay. The front desk staff were not particularly welcoming, which affected the overall experience since they are often the first impression of the hotel.
Before booking, I read several reviews, and many guests mentioned issues with the hotel staff. Unfortunately, my experience was similar. I hope the management can provide additional customer service training to improve guest interactions. Interestingly, the housekeeping staff were much more hospitable and friendly than the front desk team and the staff in the breakfast area.
The buffet breakfast was acceptable, but it lacked variety and had no real ”wow” factor. Another drawback was the elevator service. Waiting times could be quite long, especially during peak hours, which was sometimes inconvenient.
Overall, the hotel has good potential because of its clean rooms and decent accommodations, but improvements in service and hospitality would greatly enhance the guest experience."