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Posted on Mar 27, 2026|Deluxe Double Atrium
Guest UserThis is a wonderful hotel, exactly as described, and the photos are completely accurate. The staff is incredibly friendly and goes above and beyond to ensure a comfortable stay throughout your vacation. Any issues that arose were resolved in minutes. You can tell they truly value their reputation. Just a heads-up: payment at the hotel is cash-only.
The hotel's location is absolutely perfect, beyond words. It's right in the heart of all the entertainment and leisure spots, and only a 5-minute walk to the sea.
I do want to mention one significant drawback: there was a lot of noise from equipment operating near our room, which was quite unpleasant. You do get used to it over time and eventually tune it out, but it might be an important consideration for some. In the last few days of our stay, the hot water started to disappear, becoming only lukewarm, and this issue couldn't be resolved. Also, the Wi-Fi suddenly stopped working completely on our last night (Friday to Saturday) without any explanation, so we had to use mobile internet until check-out.
For us, the breakfasts were a notable downside – the selection of dishes was extremely limited. Coffee was only served from a pot (likely instant), and coffee from the machine was an extra charge. However, after I brought this up, the issue with the coffee machine was resolved. For the next six breakfasts, they made complimentary machine coffee for my partner and me.
Special thanks to the entire hotel team and for the lovely daily notes in our room that brightened our mood and made our vacation even more enjoyable!
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Price per night fromNZD 171
Posted on Aug 1, 2026|Deluxe Room
Guest User
Facilities: The room was quite small and didn't have a smart toilet. The lighting was insufficient, making the room very dim at night. Apart from one elevator spot, getting around mostly involved stairs. Upon arrival, the small entrance and stairs were quite a surprise. Seeing the staff constantly hauling luggage, it must be exhausting.
Environment: The glass sea outside the hotel is beautiful, and the infinity pool offers excellent views.
Cleanliness: The breakfast tables were sticky – it felt like they hadn't been properly wiped after the previous use. The flat white I ordered at the bar often came with dirty stains on the rim where you drink, yet the cups by the coffee machine inside were perfectly clean.
Breakfast: Previous reviews raved about the coffee, but it tasted no different from machine-made. Even the most basic items like bread, pastries, and hash browns were unappetizing, which was disappointing.
Service: The service was absolutely five-star. This was the best part of the stay, besides the scenery. When my child accidentally fell, the front desk staff immediately came to help, called for medical assistance, and periodically checked on us. I'm incredibly grateful for their thoughtfulness. Every staff member we encountered greeted us, making us feel genuinely welcome. The staff by the pool and at the beach chairs were always prompt in changing towels, tidying chairs, enthusiastically providing ice water, and even offered small drinks and snacks from time to time. Truly excellent.
Suggestions: Since reviews for all the top hotels on the island varied, I hesitated for a long time about which one to choose. In the end, I decided to try a few different hotels to experience different styles, so I only booked one night at Lind. I had just checked in that afternoon and was enjoying the welcome drink, only to find a note on the bed that evening saying goodbye and reminding me of the check-out time. This felt very strange – hadn't I just been welcomed? The night wasn't even over yet. Also, before my arrival, I kept receiving emails requesting information, but after providing it, there was no synchronized reply or follow-up. Then, I would receive another email asking for the same information again. This aspect was quite disorganized and I hope it can be improved.
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Price per night fromNZD 458
Guest User
Absolutely loved the room! Nothing beats the joy of jumping straight from your room into the pool every day! The service was also top-notch. The hotel's spa (Kai) was incredible—highly, highly recommended!!!
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Price per night fromNZD 124
Posted on Jun 30, 2026
Guest UserI rarely write such long reviews, but this hotel truly deserves it.
Crimson is a wonderful hotel in every sense of the word. It's situated in a quiet, peaceful location that offers complete privacy and seclusion – exactly what we were looking for. The hotel has its own private beach, which is clean, well-maintained, and never overcrowded. It felt like we had stumbled upon our own little paradise.
The restaurants deserve a special mention. The food was absolutely delicious at all dining venues – a huge variety and excellent quality. Breakfast, lunch, or dinner – every meal was a delight.
But what truly made our stay exceptional was the staff. The team is incredibly attentive and warm. When we decided to extend our stay, we were pleasantly surprised with compliments and small gifts – we truly felt valued. And when my husband unfortunately fell ill during our trip, the staff went above and beyond to help – offering assistance, checking in on us, and making sure we had everything we needed. Their kindness and professionalism were astonishing.
And the pillow – it was incredibly comfortable. Honestly, I don't remember the last time I slept so well. Every night of our stay, I had a deep, peaceful, perfect sleep – no neck pain and no tossing and turning.
Crimson has spoiled all other hotels for me – in the best possible way. Thank you for everything. We will definitely be back.
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Price per night fromNZD 369
Guest User
Amazing experience! The room was clean, the staff were very accommodating, and the overall stay was relaxing. 5⭐ service.
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Price per night fromNZD 105
Posted on Jan 26, 2026
Jesseolo
Everyone couldn’t have been more helpful. Great location one street back from the beach, so you were still super close but didn’t hear the noise at night. Big shout out to Glenn who was the most helpful person
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Price per night fromNZD 83
Guest User
This place offers an excellent service environment. You can stay within the resort 24/7 and enjoy the pool, massages, bar, restaurants, and a private beach without ever needing to leave. My favorite part was the breakfast; the staff were incredibly enthusiastic in explaining the meal options and thoughtfully asked what kind of coffee you'd like, offering a variety of choices. Since the beach is private, you can quietly enjoy the sunset without any disturbances. Plus, during happy hour, there's a buy-one-get-one-free drink promotion. The whole environment is very comfortable, perfect for families and travelers seeking a peaceful getaway.
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Price per night fromNZD 233
Posted on Apr 13, 2026
Yhanjade
We had a wonderful stay at NIG niGI . The location right on the beach is absolutely perfect—just a few steps from the lobby and our feet were in the sand. The beach area was clean, well-maintained, and never felt overcrowded, which made for a very relaxing break.
As a family/solo traveler, I really appreciated the sense of security here. We felt completely comfortable leaving our belongings on the loungers while swimming, and the property overall felt very well-monitored and safe at all hours.
Everything about the stay was hassle-free. The hotel is a quick drive from the airport/main attractions, and there’s a convenience store just a short walk away for any last-minute snacks or toiletries. Check-in was smooth, and the valet/concierge team was very helpful with local recommendations.
If you're looking for a place where you can truly unwind without worrying about logistics or safety, this is it. We will definitely be returning for another beach getaway.
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Price per night fromNZD 54
Posted on Mar 26, 2026
Guest User
Pros
The hotel is in a great location. It is right on the beach. Restaurants, bars and stores were all right outside hotel. As you walk out of hotel, you will be bombarded with people selling you things: hair braiding, excursions, seafood, tattoos, bracelets, massages… etc but that’s everywhere on the beach. Hotel staff were great! They surprised my son with a birthday song and a treat on his birthday. We didn’t even let them know it was his birthday, so they must have noticed on his passport. They took photos and videos of this nice surprise. Upon checkout, hotel also gave us personalize bracelets as thank you gifts. Swimming pool was nice and not too busy. Breakfast was not bad. Lots of options. Great breakfast view.
Cons
Our room was really far. We booked for 4 but only had 2 towels in the room. Had to request for more towels as well as hand towels and floor towels as the room don’t have any. Water pressure was terrible. At some point, there was no water coming out of the faucet at all. We couldn’t shower or wash our hands. Staff were super accommodating and changed our room the next day. 2nd room was closer and much newer looking. Water pressure was good but now wifi was not working.
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Price per night fromNZD 109
Posted on Oct 6, 2026|Deluxe Room
Anonymous UserThis is a classic example of the statement: “You get what you pay for.”
The Deluxe Room had very little appeal. Unlike other properties under the Henann Group, the room lacked the usual character and visual touches, such as artwork or tasteful décor. The bed was okay, but nothing particularly special, while the air-conditioning unit felt dated and was noticeably noisy. The one modern touch was the TV, which was a Google TV and worked well.
Unfortunately, the breakfast was an even bigger disappointment.
Who serves bland fried chicken with tomato paste? And I honestly cannot understand the decision to serve kinamatisang bangus. What happened there?! Bangus is one of the Philippines’ finest and most recognizable fish, yet this preparation did absolutely no justice to it. It was bland and poorly executed, and frankly, very disappointing.
The saving grace was the giniling, which was genuinely enjoyable and probably the best dish we had during breakfast.
And please, invest in better coffee beans. The coffee tasted more like black water than actual coffee. It lacked aroma, body, and that unmistakable smell of freshly brewed coffee. For a hotel under a group as established as Henann, this is an area that should be much better.
Would I recommend it? Probably not, unless price is your primary consideration. If you are willing to spend a little more, I would strongly suggest choosing another Henann property or a comparable hotel where the difference in price is justified by better rooms, better food, and a more polished overall experience.
For me, this is a one-time stay, not a hotel I would return to or recommend to friends. Henann has built a reputation for quality, and unfortunately, this property did not live up to that standard.
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Price per night fromNZD 82