Spa Hotels in Mississauga

My experience was fantastic! The service was top-notch, with friendly and attentive staff who went above and beyond to ensure everything was perfect. The facilities were clean, modern, and well-maintained, offering a comfortable and relaxing environment. As for the food, it was delicious and well-prepared, with a great variety of options that catered to different tastes. Overall, I thoroughly enjoyed my visit and would highly recommend it to others!.

Let me preface this with I’ve never written a review before and I’m not a complainer but I had to express my feelings as no one here seems to care. I’m currently in this hotel and I’ve been here since 4 pm last night (Nov 2/2023 to Nov 3/2023). We were celebrating our Anniversary and everything was perfect until my boyfriend and I ordered room service from the Terrazzo Ristorante Bar & Grill downstairs in the hotel. We ate around 7 pm I believe and by 8pm, he was violently throwing up and had diarrhea, he was freezing but had a fever, muscle aches all over. When I called down to the front desk to ask for an extra blanket, I also wanted to let them know what was happening and I was dismissed, talked over and told a blanket was on the way. He continued his symptoms until 1 am then we both fell asleep. He then woke up around 630am and left for work and that’s when I started with the symptoms. Vomiting, Diarrhea, cold and body aches. I called down to the front desk and told them I got food poisoning from the food downstairs and I’m not able to make the 11 am check out. That I’m having every symptom my boyfriend had last night, I’m feeling horrible AND after a long night of helping my boyfriend with the same symptoms and all they could do is extend check out to 12:30pm after that they’d have to charge me. I tried to ask for the manager but I was ignored and dismissed AGAIN. I didn't have the strength or energy to argue with anyone as I’m still sick from the food poisoning. I’m honestly in physical pain and feel miserable. I want to sleep, not get in a car for 40 mins to go home. And I’m frustrated that this establishment is so unhelpful and uncaring. The worst thing is if I had more of a back bone I’d make a fight about this because I feel I deserve better. The worse service and treatment ever.

The hotel itself is a decent 3.5 star hotel. But the WiFi there is the worst of any hotel I've stayed at in the past 10 years. With download speeds usually around 0.50 MBps and upload speeds often 0.00 MBps as per SpeedTest, the Internet was completely unusable. I complained several times but nothing was done. If you don't need to work at this hotel, then it will be perfectly fine. But, if like me, you were all set to work there for a couple of days, you will be in trouble.

The room is clean and towels are fluffy white. We had a good night sleep. We had king room and bathroom is big and comfortable. We had a fridge with no icebox. The hotel reception hall has wood beams, wedding room is beautiful. We had Mississagua promotion of visa gift card and Square one gift card. It was fun going to the big beautiful mall.