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8.9/10
Very Good
GGuest UserIt was a nice comfortable room but the hotel was a let down for us. First we needed to wait for 15 minutes for a check in with a small child in our arms at night, because there was only one receptionist who was also working as a cashier to a shop in the hotel and just prioritised the people leaving the shop instead of the coming guests. The thought of combining a receptionist and a cashier being a good idea is beyond me. The swimming pool was another let down. We booked it for the slide but in the pool we learnt our almost 5 years old daughter is too small for the slide. We offered we could slide with her, but it was also not allowed. We complained and literally nothing was suggested as a solution. Not even an apology. The posters for the slides are very misleading and when booking there was no information clearly visible that there are such restrictions for the slide, that is so eagerly advertised. All in all, this was the worst stay we have had for a while due to the incredibly poor service.
MMumu999This location is super convenient for the airport, just across the road. It's great for dropping off your luggage and then taking an Uber to the city, which costs around $40, so you can explore the city unburdened. Canadian hotels typically don't provide complimentary bottled water, but this one does, and the front desk even gave me several bottles, which was a nice touch!
GGuest UserI stayed for three days with my daughter for a mom and daughter trip. Appearance is beautiful and desk staff was nice and helpful but I don’t think the room we stayed is appropriate for guests who pay for it. I chose this place for a free parking and close to YYZ.
The room was incredibly small and structurally wrong for people to move inside the room. The washroom door fully didn’t open and the ceiling was very low so I had to be very careful not to bump my head to the ceiling. The room picture they posted on the website looked great and cozy but that isn’t important anymore if we can’t move around. One more, they had a wedding party on the second day and very loud music was on by 1 am and next day there was another party but it wasn’t that loud. You have to check if they have party guests during your staying before you book.
Aannayu1119The hotel is a bit old and the facilities are just okay. The heating unit was quite noisy. You'll need a taxi to find places to eat nearby. However, it's pretty close to the outlet mall, about a 15 CAD taxi ride away.
MmatalesRoom had chemical smell. A strong one. Similar to new material gasing. Had to change room after waking up with headache. People were nice. Other room had same smell but much less and was tolerable. Gym should not be called a gym. One bench that is not stable. And dumbbells up to 35 lbs. Few cardio machine. Don't forget something there. As I call every day and they just say they will get back to me. But never do.
EEMILIANOI was satisfied with my stay at the Courtyard. I don't know if I needed to request cleaning services but nobody came to change sheets, towels or take the garbage out.
other than that everything was good. Good reception Service since day one. Clean pool for the family, My grand kids loved it and I liked the gym.
I would stay there again.
Thank you!
E. Martinez
GGuest UserIt wasn't a mind-blowing breakfast, but having it included was definitely a plus.
Making my own waffles was a fun touch.
I had an early flight at 5 AM for my next leg of the trip and was planning to take an Uber. However, the front desk staff, during check-in, proactively asked when I'd need the shuttle bus and arranged it for me (free of charge, of course). This made my trip so much more stress-free.
Both the front desk staff and the shuttle driver were very friendly and kind.
AA10117The advantage of this hotel is that it is close to the airport and convenient for travelers to go to the airport. After all, given the price of this brand, I understand the hardware and software standards that the Marriott Fairfield chain must have.
The breakfast is on the first floor, and the content is basically North American style. It is really not good and rich. The egg, pancake, bread, fruit and coffee series are full. The shuttle bus to the airport does not need to be reserved every half an hour (but regardless of the pick-up). The hotel is very clean overall, the room is a suite, the specific facilities are not detailed in the pictures. The room is equipped with coffee but no kettle, and the sound insulation is not very good. The feeling of one night is actually limited, and it does not represent all. Many of them are just seen without real experience. I hope what I write can be helpful.
GGuest UserI had a great stay at Radisson. The service was excellent—staff were friendly, attentive, and quick to assist with any requests. The facilities were well-maintained and comfortable, making for a relaxing experience. I also enjoyed the food, special shout to Shivam for his amazing service at the breakfast. There was one issue: the WiFi was not working properly—it was either too slow or intermittent. Thankfully, I had mobile data, so I was able to manage, but it could have been quite inconvenient otherwise. Overall, it was a wonderful stay, and I would definitely recommend this hotel to others!
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