Scenic Hotels in Hakone

"This was my second trip to Hakone, and since I was traveling with my 70-year-old parents, I chose Hakone Yutowa Hotel for its convenient location. The hotel is only 400 meters from Gora Station, about a 7-minute walk on flat ground. It's also super close to Gora Park, though that involves an uphill climb. We stayed for three days and two nights. Breakfast and dinner were both buffet style with unlimited drinks and alcohol. They offer afternoon tea from 3 PM to 7 PM, and an evening bar time from 7:30 PM to 10:30 PM. After soaking in the hot springs, complimentary ice cream and milk were a lovely touch. Everything was absolutely wonderful; I'm so glad we chose Yutowa Hotel."

"The moment our car pulled up, a staff member rushed out to help with our luggage, smiling all the while. They guided us through check-in, even offering a warm towel and welcome tea – talk about a fantastic first impression! Just outside the lobby, there's a lush, green mountain view. Lounging on the beanbag chairs there, just chilling out, was incredibly therapeutic 🌿. The room itself was a typical Japanese style, spacious and spotless. The balcony even had an open-air private onsen tub, so if you didn't feel like going to the public baths, you could soak in your own hot spring while enjoying the view – maximum privacy. The hotel also provided yukata robes, and wearing them around the premises really added to the whole experience 👘. The onsen facilities were definitely the highlight! The public baths on the fifth and sixth floors alternate daily for men and women. The open-air onsen on the sixth floor had an absolutely stunning view – mountains by day, starry skies by night. Soaking in the hot spring with a towel on my head, just zoning out, felt exactly like something out of an anime. The toiletries were POLA, with everything from makeup remover to toner and lotion provided. My skin felt so smooth after the bath, I just went straight back to my room and passed out ♨️✨. For dinner, we chose the teppanyaki. The chef cooked each dish right in front of us, meticulously explaining every course in English. The ingredients were fresh, the seasoning precise – you could really taste the care put into it. Breakfast was a buffet, and having unlimited sashimi rice bowls was pure bliss. Seafood donburi lovers, rejoice! 🍣 On checkout day, a staff member stood at the entrance, bowing goodbye and waving until our car was far out of sight. That feeling of being genuinely cared for truly makes you want to come back again and again."

"I happened to experience a 5.8 magnitude earthquake in the Fuji Five Lakes area. The whole room shook violently, and all the bottles and jars on the table fell to the floor. Surprisingly, the hotel was completely fine after the quake. The earthquake resistance is truly impressive! 👍 If it hadn't been for the earthquake, I'd say this hotel is incredibly convenient. It's easy to get to Gotemba for shopping, and the bus service to and from Tokyo is also very accessible. My only regret is that I didn't get to see Mount Fuji 🗻"

"Fantastic location next to Gora Station with easy access to Gotemba premium outlets via bus& Cablecar to Lake Ashi. Kaiseki breakfast and dinners were thoughtfully planned and different each meal. So many free snacks and food at different timings. Private outdoor onsen was wonderful as well. Note: you have to queue for any of the 3 huts. Only thing we didn’t like was having to shower outdoors and the dated toto bidet. Other than that, perfect 2 night stay at Hakone."

"Stunning Historical Garden: The absolute highlight is their massive traditional Japanese garden. It feels like walking through a living postcard, with beautiful ponds, lush trees, and streaming water. To our surprise, we were greeted by fireflies at night while strolling after dinner. The natural hot spring water here is top-tier. We get almost 24-hour access to the relaxing indoor and outdoor baths (rotenburo). Soaking under the stars after a long day of exploring was pure bliss. Prime Location: It is incredibly convenient—just a flat, easy 7-minute walk from Hakone-Yumoto Station. No need to haul heavy bags up steep hills. The service is warm, welcoming, and attentive. The rooms are beautifully kept, offering that authentic, peaceful ryokan vibe. Traditional Japanese Breakfast. Dinner is a multi-course, traditional Kaiseki feast served right in the restaurant, which beautifully overlooks the illuminated evening garden."

"This was my second stay here. My previous visit with my child was so enjoyable that when a friend came to Japan, I brought them here for a night. Throughout our stay, the staff were incredibly kind and thoughtful. Both breakfast and dinner were very satisfying. However, at check-out, one particular staff member's attitude absolutely floored me. 1. For self-check-out, there were three machines. One was free, and there was no queue, so we just went ahead and used it. 2. After checking out, I wanted to inquire about the hotel shuttle and public bus routes and schedules, as we didn't have a car this time. Both manual check-out counters were busy with guests, so I stood behind them, waiting my turn. 3. Suddenly, a staff member came out from the side to guide guests queuing for check-out. She noticed I was inadvertently standing in front of the line she was directing. She gestured for me to move, and I apologized and immediately stepped aside. Then, when she had a moment, I asked her where I should queue to inquire about the hotel bus schedule. For some reason, she seemed extremely annoyed. She spoke to me with a blank expression for a couple of sentences, then realized I didn't speak Japanese, and that she couldn't explain it to me quickly. Our conversation wasn't even finished when she angrily turned and walked away... At first, I thought she was in a hurry to attend to the queuing guests, as it was peak check-out time, and that she'd get back to me. So I waited in a spot where I wouldn't bother her or her line. But then I realized she completely intended to ignore me! I just stood there waiting for her, hahaha. Eventually, I thought, 'This isn't right. Is getting a schedule really this difficult?' She was the only person available to ask, so I went up to her again and asked in English. She froze, looking at me with a surprised expression, perhaps not expecting me to come back after her impolite demeanor. So, she had to patiently, albeit reluctantly, quickly reply to me in English. I asked if she could give me a copy of the schedule. She didn't even say ”please wait a moment.” She just turned directly to the counter, grabbed a schedule, practically slapped it into my hand with a ”Pia!” sound, said absolutely nothing, and then spun around and walked away, hahaha. I even managed to say ”thank you” to her. I was stunned. A 2600 yen per night hotel, and in my two years in Japan, this was the first time I'd experienced such shockingly poor service. I suggest that during peak check-out times, more staff should be assigned, or essential information like schedules should be placed in a conspicuous location, which would also save staff the trouble. And while the hotel indicates Chinese-speaking service is available, if staff who only speak Chinese are discouraged from asking questions, then I suggest the hotel shouldn't be on platforms like Ctrip trying to attract Chinese customers in the first place."

"This hotel is located right by Lake Yamanaka. You can see Mount Fuji across the street from the entrance, and the hotel also offers bicycle rentals. It's about a 10-minute bike ride to Hirano Beach. Getting here is convenient; you can take a direct bus from Tokyo to Yamanakako Asahigaoka Station, and the hotel owner even provides pick-up service from nearby stations around Lake Yamanaka. The hotel has an old-fashioned inn feel, but it's very clean, and the rooms are incredibly spacious! It was very quiet at night, so I slept really well overall. The breakfast was also excellent – what could be better than a hot breakfast after watching the sunrise on a cold morning?"

"I was so surprised that I could stay in such a nice hotel for this price! My friend and I went together, and it even included an all-you-can-drink alcohol and soft drink option, which we really enjoyed! I'd love to stay here again the next time I visit Hakone!"

"Our experience staying in Hakone was perfect! We stayed at the Tensein in Hakone-Yumoto, an easy location to take the bus, car or train to some popular tourist attractions in the area. The check in itself was rather slow but the staff do their best to speak good English and discuss every detail about your stay with you. The room had everything we needed, the shampoo and conditioners provided was wonderful and there was a variety of products to use. On check in, the private onsen was given at 50% discount at 1,100 Japanese yen per use, we got 2 vouchers so used it 2 times (as we have tattoos we could not go into the public onsen). On check in you have to collect your towel and your choice of Yukata (traditional Japanese robe) which you’re welcomed and encouraged to wear around the hotel and gardens. The hotel is strictly no shoes, so upon arrival you leave your shoes in a locked box and keep the key. If you wish to walk around the beautiful gardens, there are slider type shoes available to slip on, as well as umbrellas to use if it’s raining. Outside they have a onsen for your feet to enjoy with a drink. All of the food and drink (apart from breakfast which was included) was put on our bill at the end. There was a wide selection of drinks, nibbles and food available for dinner and lunches at the dining room and there was a large buffet dining room for buffet breakfast and dinner (if you booked it). The hotel is just a short 10 minute walk to the town and 15 minute walk to the Hakone-Yumoto station. Visiting Mt Fuji is easy, with a bus ‘H’ running from stand 2 opposite the Hakone -Yumoto station. Get off at ‘Motohakone’. From there, you can take another bus and a train to get you to another town ‘Gora’ and surrounding attractions to enjoy."