Hotels with Private Pool in Jeddah

"We stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming. Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call. Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message. Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings. On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team. Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay."

"Facilities: The facilities are quite complete, but the room floors are not slip-resistant. Cleanliness: Clean and tidy. Environment: Very good, with Red Sea characteristics. Service: Very good, butler-style service."

"It was just okay. The room had a strange odor. I'd recommend trying to get a room on a higher floor."

"We werden vriendelijk ontvangen door de receptioniste oujdane en medewerker mizanon. De beveiligers zijn ook vriendelijk. De kamer was schoon. Goeie wifi op de kamer en in het hotel. Je kan zelfs tot 14:00 uit checken en denken met je mee.  Een grote mall op loopafstand. Kortom een fijne hotel met goede ligging met vriendelijke mensen. Een aanrader!"

"Hotel prices here are reasonable for other programs"

"it was a perfict trip "

"المكان جميل والموقع كذلك والموظفين راقين ومتفاهمين ومتعانين جدا ولكن يعيب الاستقبال عدم الرد على الاتصال من الغرفة والتأخير في جلب الاحتياج وكذلك الأسعار للحجز أحيان يكون مبالغ فيها"