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Posted on May 16, 2026
Guest User
There is nothing wrong with the hotel at all but in our opinion it is not up to the normal Ritz standard. Must have taken over the older hotel property. The service is great though but the hardware is somewhat run down.
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Price per night fromS$ 273
Posted on Jan 6, 2026|Classic King Room
Guest UserWe stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming.
Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call.
Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message.
Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings.
On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team.
Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.
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Price per night fromS$ 143
Posted on Apr 20, 2025|Standard Twin Room
eaguilar_89It was a commendable experience.
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Price per night fromS$ 81
Posted on May 19, 2026
Guest UserMashallah tabarak Allah (An expression of awe and praise), this hotel is amazing, I can't speak highly enough of it. I stayed for 4 nights, and it felt just like home. The room size was approximately 25 sq.m., roughly 3x8 meters, but every inch was utilized and well-organized – it reminded me of European hotels 🤍.
It has underground parking, a cinema, a gym, quiet co-working spaces, and seating areas between the rooms.
It's incredibly comfortable and clean.
Cleanliness: 10/10
Quietness: 10/10
Friendliness and Service: 10/10
Facilities: 10/10
Nearby services: 10/10
Many thanks to everyone at the reception, the cheerful and helpful staff, and the service workers 🤍🤍.
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Price per night fromS$ 75
Posted on Aug 18, 2026|Deluxe Room
Anonymous Userلا يوجد عوازل صوت في الغرف
تسمع جارك الي في الغرفة المجاوره وهذي مشكله كبيره جداً
عدم احترافية بعض العماله اصدار ازعاج وقت التنظيف والخروج والدخول للغرف المجاوره
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Price per night fromS$ 78
Posted on Jul 19, 2026|Studio With Double Bed
AlthurayaThe best, welcome, most beautiful hotels you can visit in all seasons, very good hygiene, professional food, excellent attention, the team in reception, the chef's cleaning team in the kitchen, everything is excellent, the candidate for accommodation, and repeat the experience with God's permission next time, and book in. All the areas in the Racia hotel are always bloody well and safe, and I repeat the experience again, God's permission.
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Price per night fromS$ 65
Posted on Jul 14, 2026
Guest UserVery close to the guest company, good location and convenient travel.
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Price per night fromS$ 62
Posted on Nov 27, 2025
Guest User
المكان جميل والموقع كذلك والموظفين راقين ومتفاهمين ومتعانين جدا ولكن يعيب الاستقبال عدم الرد على الاتصال من الغرفة والتأخير في جلب الاحتياج وكذلك الأسعار للحجز أحيان يكون مبالغ فيها
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Price per night fromS$ 169
Posted on Aug 4, 2024|Double Room
Guest UserThe breakfast did not met the buffet settings. More on arab foods they serve. No spoon and forks been served
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Price per night fromS$ 85
Posted on Jul 28, 2025|Twin Room
Guest UserI stayed here for 3N 4D, i even called day before of the check in asking if they were gonna provide towels. Unfortunately when i came there tjere was no towels provided. If you turn on the “TIDY me UP” button before you leave the room and when you come back the room is the same as it is. The room smells like cigarette also please note.
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Price per night fromS$ 45