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Posted on Oct 22, 2025
Anonymous UserThe entire island experiences intermittent power outages. I encountered this about three times a day in both the restaurant and my room, each lasting less than ten seconds before power was restored.
Some of the staff, especially a female chef at one of the restaurants (the head chef rotates nightly), showed clear disdain for Asian guests.
Upon check-in, a male front desk staff member saw that I only had a small backpack (a tiny summit pack, as my main luggage was left in Kilimanjaro and not brought to Zanzibar). I was already carrying it myself, but he forcibly took it from me, even after I told him it wasn't necessary, clearly trying to earn a tip. Once in the room, he kept making small talk and wouldn't leave, seemingly afraid I wouldn't tip him. I ended up giving him one.
When I was checking out, my flight was delayed, so I asked if I could extend my check-out by an hour. The staff confirmed that an extension wasn't possible, but I could still use the hotel's beverage, snack, and other facilities. Since I had an all-inclusive package, I double-checked with a male staff member on the phone and a female staff member at the front desk about getting a drink, given my flight was delayed by three hours (my check-out was at 12 PM, and I hoped to leave around 1 PM). They both said it was fine. So, at 12:30 PM, I had a glass of orange juice by the pool. At 1 PM, as I was leaving the hotel, I was stopped and asked to pay. The staff member who had previously confirmed this with me, along with another server (not the beverage server), debated with me in front of their supervisor. Eventually, the supervisor, James, intervened and told me I could leave.
One of the bartenders at the beach bar also displayed discrimination towards Asians, practically fawning over white guests. I sat there for ages, and he ignored me even after I politely asked for the menu twice, pretending not to hear. As soon as a white person sat down, he was instantly there, chatting them up.
Overall, I'm dissatisfied with the service. Some staff members' English was poor, leading to communication misunderstandings (and I've studied English for many years and graduated with an English degree). The excessive debating in front of a customer also doesn't reflect good service. There were instances of discrimination and being forced into tipping. The entire service experience was very poor.
The beach, however, is excellent, and the hotel's location is good.
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Price per night fromS$ 290
Posted on Mar 9, 2025
Uwe Achim
Very nice team and good restaurant at the beach.
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Price per night fromS$ 172
Posted on Jan 23, 2025
Your Jamaican Girl
I had an amazing stay at Nungwi Beach Front Hotel in Zanzibar! The location is perfect, just a short walk to the beautiful beach, which made it super easy to enjoy the ocean views and relax by the water. The hotel was impressively clean, and the staff were incredibly welcoming and attentive—they made us feel right at home. While the amenities weren’t quite five-star, they were more than enough for a comfortable stay. The lack of a TV and the occasional power outages didn’t bother us at all, as it gave us the perfect opportunity to disconnect, relax, and spend quality time together. Plus, it was very affordable, which made the experience even better. Highly recommend for anyone looking for a laid-back, authentic Zanzibar experience!
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Price per night fromS$ 129
Posted on Jan 19, 2025
Grace S T
My friend and I came for 3 days and 2 nights and it was great! We arrived around 9am which was way before the check in time and they accommodated us so well and gave of coffee and fruit while they set up our room early! The room was way better than what we ever expected. The AC was the first we’ve had in our whole month stay in Tanzania! The room was spacious, had patio seating private to the room, a great bathroom, and very nice decor! Breakfast was good and the staff was extremely kind and accommodating to any needs. The location is great and a 5 minute walk to the beach and a great restaurant called Maisha that we ate at almost every night. The area felt very safe too! Even at the end of our trip our flight was at 10pm and they let us leave our bags at the hotel while we spent our day at the beach, and even let us come back to change and wait until our taxi came! Overall a great stay for a great price, we were so glad to have gotten the chance to stay here!
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Price per night fromS$ 26
Posted on Oct 28, 2019
Guest User
Have a good time at Smile Beach Resort. The staff is very friendly and helpful. The room was clean and tidy. In the evening someone came to close the mosquito net and sprayed the mosquito spray. Breakfast and lunch are good, and we don’t use dinner because there are many restaurants nearby.
I would like to mention the swimming pool and the seats on the beach, which are areas for improvement. They are very old and hard. The bed in the room is also very hard.
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Price per night fromS$ 113
Posted on Aug 20, 2023
Guest User
Very clean, nice view, nearby the ocean. Nice staffs, will come back again😊
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Price per night fromS$ 120
Posted on Oct 25, 2025
Guest User
Lacation-top! The view from the room is amazing, the room is very large with a lot of storage spaces, which is very convenient. The interior itself is certainly quite specific, well or authentic:) service is medium, no one is frankly philonite, but not tense. The room was cleaned well. The bed is tough, but it seems that on the tanzibar is mostly such. Breakfasts - will go. Not wau, but you will not remain hungry. The idea of the kitchen and food is straight Zanzibar: hot and OK😄 so much don't wait. There is a swimming pool and a very green area of aki mini-jungle, but everything is a little underrun, No one is frowned about purity and accuracy. Everything in such a natural form where the sheet fell, there and lay. The branch was broken from the tree? Its its problems 😄 It feels that it works here and runs the hotel purely local, in general without understanding some world practice about
Hotel business. In general, I think it is for the best. For the first visit to Zanzibar, it is a great choice.
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Price per night fromS$ 117
Posted on Sep 30, 2024|Standard Double Room
Kati SantiAmazing stay! I wished I had found this place before my previous booking. A mistake in my arrival date forced me to look around the area to find another hotel when I found Amaan hotels. Best choice ever! Great service, location right by the beach, breakfast buffet was a feast and the rooms have all you need after a day by the beach and pool. I would definitely choose this hotel again!! Perfect for all types of travellers!!
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Price per night fromS$ 63
Posted on Jan 29, 2025
Vladislav
Есть номера после ремонта, а также старые номера. В некоторых номерах есть холодильник, в некоторых номерах холодильника нет. Кондиционер расположен непосредственно над кроватью, а одеяло - это простыня. В старых номерах нет какой-либо перегородки между туалетом и душем. Расположение отличное, если бы не ”притон” на ближайшей улице, где тусуются местные любители выпить)) Пройти незамеченным по улице от отеля Вам точно не удастся)
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Price per night fromS$ 56