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Posted on Oct 22, 2025
Anonymous UserThe entire island experiences intermittent power outages. I encountered this about three times a day in both the restaurant and my room, each lasting less than ten seconds before power was restored.
Some of the staff, especially a female chef at one of the restaurants (the head chef rotates nightly), showed clear disdain for Asian guests.
Upon check-in, a male front desk staff member saw that I only had a small backpack (a tiny summit pack, as my main luggage was left in Kilimanjaro and not brought to Zanzibar). I was already carrying it myself, but he forcibly took it from me, even after I told him it wasn't necessary, clearly trying to earn a tip. Once in the room, he kept making small talk and wouldn't leave, seemingly afraid I wouldn't tip him. I ended up giving him one.
When I was checking out, my flight was delayed, so I asked if I could extend my check-out by an hour. The staff confirmed that an extension wasn't possible, but I could still use the hotel's beverage, snack, and other facilities. Since I had an all-inclusive package, I double-checked with a male staff member on the phone and a female staff member at the front desk about getting a drink, given my flight was delayed by three hours (my check-out was at 12 PM, and I hoped to leave around 1 PM). They both said it was fine. So, at 12:30 PM, I had a glass of orange juice by the pool. At 1 PM, as I was leaving the hotel, I was stopped and asked to pay. The staff member who had previously confirmed this with me, along with another server (not the beverage server), debated with me in front of their supervisor. Eventually, the supervisor, James, intervened and told me I could leave.
One of the bartenders at the beach bar also displayed discrimination towards Asians, practically fawning over white guests. I sat there for ages, and he ignored me even after I politely asked for the menu twice, pretending not to hear. As soon as a white person sat down, he was instantly there, chatting them up.
Overall, I'm dissatisfied with the service. Some staff members' English was poor, leading to communication misunderstandings (and I've studied English for many years and graduated with an English degree). The excessive debating in front of a customer also doesn't reflect good service. There were instances of discrimination and being forced into tipping. The entire service experience was very poor.
The beach, however, is excellent, and the hotel's location is good.
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Price per night fromUS$238
Posted on Mar 9, 2025
Uwe Achim
Very nice team and good restaurant at the beach.
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Price per night fromUS$130
Posted on Jul 12, 2025
Santiagopizarrov
I had the pleasure of staying at Zenobia Beach Resort and the experience was truly positive. From the very first moment, the staff was very friendly, attentive, and always willing to help, making me feel welcome and comfortable throughout my stay.
The facilities were clean and well-maintained, and the overall atmosphere of the hotel was peaceful, ideal for resting and enjoying myself. One of the things I appreciated most was the helpful attitude of the staff, always smiling and willing to provide recommendations or address any needs.
As a suggestion, I think breakfast could be improved if it offered the option of selecting food according to guests' preferences, with more customizable options. This would undoubtedly make the experience even more complete.
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Price per night fromUS$125
Posted on Aug 20, 2023
Guest User
Very clean, nice view, nearby the ocean. Nice staffs, will come back again😊
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Price per night fromUS$155
Posted on Oct 25, 2025
Guest User
Lacation-top! The view from the room is amazing, the room is very large with a lot of storage spaces, which is very convenient. The interior itself is certainly quite specific, well or authentic:) service is medium, no one is frankly philonite, but not tense. The room was cleaned well. The bed is tough, but it seems that on the tanzibar is mostly such. Breakfasts - will go. Not wau, but you will not remain hungry. The idea of the kitchen and food is straight Zanzibar: hot and OK😄 so much don't wait. There is a swimming pool and a very green area of aki mini-jungle, but everything is a little underrun, No one is frowned about purity and accuracy. Everything in such a natural form where the sheet fell, there and lay. The branch was broken from the tree? Its its problems 😄 It feels that it works here and runs the hotel purely local, in general without understanding some world practice about
Hotel business. In general, I think it is for the best. For the first visit to Zanzibar, it is a great choice.
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Price per night fromUS$101
Posted on Jan 29, 2025
Vladislav
Есть номера после ремонта, а также старые номера. В некоторых номерах есть холодильник, в некоторых номерах холодильника нет. Кондиционер расположен непосредственно над кроватью, а одеяло - это простыня. В старых номерах нет какой-либо перегородки между туалетом и душем. Расположение отличное, если бы не ”притон” на ближайшей улице, где тусуются местные любители выпить)) Пройти незамеченным по улице от отеля Вам точно не удастся)
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Price per night fromUS$43