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Posted on Aug 9, 2024
Anonymous User
The hotel is very close to both the ancient city of Side and the city center due to its location, which is a good opportunity for you to get out of the hotel, which is built on a relatively small area. It also provides quality accommodation. The most beautiful part of Side is its beach, so the pool inside the hotel does not appeal to me, and the pool is crowded, mostly with foreign tourists.
Clean towels are provided for the beach every day.
The staff is very polite and attentive. The a la carte restaurants are also very high quality.
The small negative comments I can make about the hotel are as follows:
1- In order to get a drink in the restaurant, you have to order from the waiters, the number of waiters is quite high, so they come to you to order, but this causes quite a crowd in the small area. Establishing a system where guests can get their own drinks could make the dining area more comfortable.
2- The umbrellas on the beach do not provide full protection from the sun, which causes sunburn rather than sunbathing, awnings are always better in this regard
3- There was no toothpaste or toothbrush for guests in the bathroom, and there was no hair conditioner (but there was shampoo and shower gel)
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Price per night fromCAD 920
Posted on Apr 14, 2026
Guest User
This resort was an absolutely fantastic experience from start to finish. The atmosphere was welcoming, the food was delicious, and everything felt thoughtfully put together. Every dish was perfectly prepared and full of flavor—honestly, everything was spot on.
What really made the visit special, though, was the staff. They were incredibly friendly, attentive, and genuinely made us feel valued throughout the entire meal. Their service elevated the whole experience.
If I had to suggest one small improvement, it would be the entertainment team. While everything else was excellent, the entertainment didn’t quite match the same high standard as the rest of the experience.
Overall, a wonderful place that I’d happily recommend and return to!
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Price per night fromCAD 3,376
Posted on May 31, 2026
Guest User
I'm writing this review after staying for 4 nights and 5 days from May 27th to May 31st. The hotel pleased us in every way. The service and amenities were fantastic. Every employee was smiling and made us feel comfortable. We had some concerns about it being crowded during the holiday season, but the hotel's facilities are so extensive that everyone spreads out across different areas, and you can always find a quiet and peaceful spot; you don't need to play hide-and-seek with anyone. We give the variety and taste of the open buffet 4.5 points and the à la carte restaurants 5 points. I especially recommend trying the ”Sandal” restaurant if you're staying here. It will be a wonderful experience with raki, meze, and fish. The hotel also pleased us greatly with the cleanliness of the rooms and common areas. You don't have to worry about whether the cocktails you get at the bars contain enough alcohol or too little; in fact, they often have plenty. We only asked them to put a little less alcohol in a couple of times :) Overall, the hotel fully deserves 5 stars for its cleanliness, service, and facilities. I would definitely come back.
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Price per night fromCAD 1,183
Posted on Jul 10, 2025
Anonymous User
The food was indeed delicious, and the wine was good, too. We ate eight meals a day, and the minibar in the room was restocked promptly. The Turkish bath was interesting, and the massage was okay. The price was negotiable: a 40-minute bath plus a 60-minute essential oil massage cost 110 euros per person. The pool, which was directly connected to the room, was quite large, and the lounge chairs were much more comfortable than in the public area. The water was a bit salty, but it was clean. The downside was that the town next door wasn't very interesting, and the water, while clear, wasn't very blue, which was disappointing. Also, there were too few bath towels.
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Price per night fromCAD 1,005
Posted on Sep 9, 2025
MariamNab
We have just returned from a stay at the Nephos Hotel and overall, we had a very positive experience.
The hotel itself is lovely. The rooms are modern, clean, and spacious, and the housekeeping staff does an excellent job. The breakfast was good. The location is also a major plus – it's very convenient for accessing the beach and the main attractions in the area.
However, there was one significant issue that impacted our sleep on one particular night. I understand that the hotel cannot control everything in its surroundings( neighboring hotel hosted a large outdoor event), but the soundproofing in the room was not sufficient to handle external noise.
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Price per night fromCAD 100
Posted on Mar 2, 2025
Guest User
Paloma is very nice old hotel with beautiful view, we enjoyed “all inclusive” food & drinks. Room is fine, but very cold on February, we sleep with noizzy AC alnightlong. Matras is fine, but Towels is very old and grey even if they change everyday, cleaning room is “so so quality”, should be better in 5* hotel. Most of tourist there is elders from EU. At night Paloma arranged disco in bar.
In hotel is great outside swimming pool which is only for view on winter because cold. Inside is small swimming pool not very good, uncomfortable, beds and changing room is old furniture and everything dirty, when we was there no stuff accompany. Bar and restaurants is very good, food is tasty. Hotel show collection of old cars. Hotel is nearby ancient town about 1 hour walk you can enjoy old street and temple.
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Price per night fromCAD 484
Posted on Jul 21, 2024
youngjoysweet
The rooms in this hotel are very neat and give a comfortable and relaxing feel. Each room is uniquely designed and full of character, reflecting the hotel's unique style and taste. Living here not only makes people feel the warmth of home, but also allows them to experience an unusual accommodation experience. Highly recommended to travelers who pursue quality and unique experiences.
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Price per night fromCAD 245
Posted on Jun 24, 2023
Steven Kuhn
This hotels is massive with at least three separate buildings and apartment buildings too. Food was ok for dinner, snack bats were good.
The general repair of the hotel was low: chipping paint in lobby, bubbled up wood on reception, broken trim in room, etc.
The big plus was the quiet pool for those who do not want screaming kids and loud music.
Not a fan of outside of the hotels, no restaurants or cafes to speak of, just shopping, which I understand: what’s the point when everything is all inclusive.
All in all a nice stay, premium alcohol was available and midnight to 3AM food.
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Price per night fromCAD 355
Posted on Oct 8, 2021
Павел ИнгликовQuiet hotel, animation on the beach, a 10-minute walk from the hotel to Revy’s singing, a sharp water inlet, no soles of feet 2 meters from the shore, no free sunbeds, 90% broken or even insufficient food regulations4, It can be seen that the hotel used to be very good, but in a hurry and covid repairs (staff on the beach, animators, towels and sunbeds are kept) killed the desire to come here again. We made a good discount, so the price/quality ratio is very satisfactory.
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Posted on Jun 17, 2025
Guest User
This resort is absolutely massive, and they do an excellent job of keeping it spotless. The facilities are impressive, with multiple swimming pools and a beautiful private beach. The overall aesthetic of the place is quite charming, and we especially enjoyed the water park it was a highlight of our stay. The buffet offered a wide range of options, and the food quality was consistently good.
That said, I’m giving this resort a four-star rating for a few key reasons. Firstly, communication was a major challenge. The majority of the staff do not speak or understand English, which made even simple requests difficult. We had to rely on the Client Relationship team for any assistance, as they were the only ones who could help us in English.
Another issue that affected our comfort significantly was the climate control. We visited in May when the temperature was around 20°C and felt unusually hot indoors. Strangely, the air conditioning wasn't working they had the heating on instead. We found it really uncomfortable, and it made it hard to rest or sleep in our room.
Additionally, the quality of the towels could be improved, and the mattress was extremely firm, which again affected our ability to sleep well. It’s surprising for a resort of this scale not to offer late checkout even when rooms are clearly available which felt unnecessarily rigid.
If the management addresses these concerns especially language accessibility, climate control, and overall guest comfort, this place could easily become a five-star destination. Despite these setbacks, we still had an enjoyable time overall.
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Price per night fromCAD 221