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Posted on Aug 9, 2024
Anonymous User
The hotel is very close to both the ancient city of Side and the city center due to its location, which is a good opportunity for you to get out of the hotel, which is built on a relatively small area. It also provides quality accommodation. The most beautiful part of Side is its beach, so the pool inside the hotel does not appeal to me, and the pool is crowded, mostly with foreign tourists.
Clean towels are provided for the beach every day.
The staff is very polite and attentive. The a la carte restaurants are also very high quality.
The small negative comments I can make about the hotel are as follows:
1- In order to get a drink in the restaurant, you have to order from the waiters, the number of waiters is quite high, so they come to you to order, but this causes quite a crowd in the small area. Establishing a system where guests can get their own drinks could make the dining area more comfortable.
2- The umbrellas on the beach do not provide full protection from the sun, which causes sunburn rather than sunbathing, awnings are always better in this regard
3- There was no toothpaste or toothbrush for guests in the bathroom, and there was no hair conditioner (but there was shampoo and shower gel)
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Price per night from£ 425
Posted on Apr 14, 2026
Guest User
This resort was an absolutely fantastic experience from start to finish. The atmosphere was welcoming, the food was delicious, and everything felt thoughtfully put together. Every dish was perfectly prepared and full of flavor—honestly, everything was spot on.
What really made the visit special, though, was the staff. They were incredibly friendly, attentive, and genuinely made us feel valued throughout the entire meal. Their service elevated the whole experience.
If I had to suggest one small improvement, it would be the entertainment team. While everything else was excellent, the entertainment didn’t quite match the same high standard as the rest of the experience.
Overall, a wonderful place that I’d happily recommend and return to!
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Price per night from£ 943
Posted on May 31, 2026
Guest User
I'm writing this review after staying for 4 nights and 5 days from May 27th to May 31st. The hotel pleased us in every way. The service and amenities were fantastic. Every employee was smiling and made us feel comfortable. We had some concerns about it being crowded during the holiday season, but the hotel's facilities are so extensive that everyone spreads out across different areas, and you can always find a quiet and peaceful spot; you don't need to play hide-and-seek with anyone. We give the variety and taste of the open buffet 4.5 points and the à la carte restaurants 5 points. I especially recommend trying the ”Sandal” restaurant if you're staying here. It will be a wonderful experience with raki, meze, and fish. The hotel also pleased us greatly with the cleanliness of the rooms and common areas. You don't have to worry about whether the cocktails you get at the bars contain enough alcohol or too little; in fact, they often have plenty. We only asked them to put a little less alcohol in a couple of times :) Overall, the hotel fully deserves 5 stars for its cleanliness, service, and facilities. I would definitely come back.
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Price per night from£ 539
Posted on Jul 17, 2026
Guest UserОтличный отель, чисто , все добротно сделано, кондиционирование дайкин, не шумит, не дует в голову. Номера уютные, но для троих нам показалось что маловато, переставили раскладушку для ребёнка. Кухня хорошая , но основное блюдо это омлет или яичница, немного добавляют разнообразия каждый день какими-то вкусняшками. В общем отличное сочетание цены и качества. Парковка была , надо забивать место.
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Price per night from£ 55
Posted on Mar 2, 2025
Guest User
Paloma is very nice old hotel with beautiful view, we enjoyed “all inclusive” food & drinks. Room is fine, but very cold on February, we sleep with noizzy AC alnightlong. Matras is fine, but Towels is very old and grey even if they change everyday, cleaning room is “so so quality”, should be better in 5* hotel. Most of tourist there is elders from EU. At night Paloma arranged disco in bar.
In hotel is great outside swimming pool which is only for view on winter because cold. Inside is small swimming pool not very good, uncomfortable, beds and changing room is old furniture and everything dirty, when we was there no stuff accompany. Bar and restaurants is very good, food is tasty. Hotel show collection of old cars. Hotel is nearby ancient town about 1 hour walk you can enjoy old street and temple.
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Price per night from£ 231
Posted on Jul 21, 2024
youngjoysweet
The rooms in this hotel are very neat and give a comfortable and relaxing feel. Each room is uniquely designed and full of character, reflecting the hotel's unique style and taste. Living here not only makes people feel the warmth of home, but also allows them to experience an unusual accommodation experience. Highly recommended to travelers who pursue quality and unique experiences.
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Price per night from£ 107
Posted on Sep 12, 2024
Guest User
***et was a nice holiday experience, I left the hotel satisfied, thank you.
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Price per night from£ 117
Posted on Apr 17, 2024
Ibrahim Shakeel
Amazing All Inclusive Resort, took very good care of us. I have to say one of the best resorts in visited. Soo much food drinks and deserts all day long. Amazing sea facing and clean beach. Slides Several pools and Have turkish hamam free to use. I had an amazing time. The rooms were ok in fulya hotel, can be better otherwise all was ok
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Price per night from£ 226
Posted on Jun 17, 2025
Guest User
This resort is absolutely massive, and they do an excellent job of keeping it spotless. The facilities are impressive, with multiple swimming pools and a beautiful private beach. The overall aesthetic of the place is quite charming, and we especially enjoyed the water park it was a highlight of our stay. The buffet offered a wide range of options, and the food quality was consistently good.
That said, I’m giving this resort a four-star rating for a few key reasons. Firstly, communication was a major challenge. The majority of the staff do not speak or understand English, which made even simple requests difficult. We had to rely on the Client Relationship team for any assistance, as they were the only ones who could help us in English.
Another issue that affected our comfort significantly was the climate control. We visited in May when the temperature was around 20°C and felt unusually hot indoors. Strangely, the air conditioning wasn't working they had the heating on instead. We found it really uncomfortable, and it made it hard to rest or sleep in our room.
Additionally, the quality of the towels could be improved, and the mattress was extremely firm, which again affected our ability to sleep well. It’s surprising for a resort of this scale not to offer late checkout even when rooms are clearly available which felt unnecessarily rigid.
If the management addresses these concerns especially language accessibility, climate control, and overall guest comfort, this place could easily become a five-star destination. Despite these setbacks, we still had an enjoyable time overall.
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Price per night from£ 117
Posted on Mar 30, 2026
Guest User
Rest at the Crystal Sunset family with children 10 and 13 years old and our friends stayed very happy! The hotel is excellent for family holidays: children had something to do, aquagorks worked, swimming pools on the street with heating.
Apart thanks to Ahmed Bey at the bar at the pool he made excellent drinks and was always very welcome.
Although it was only the second day of the hotel's work at the beginning of the season, everything was absolutely functioning and available. It is evident that the team is well prepared and tries to guests.
A separate thanks to Onur Bey from the Guest Relations Department he settled us immediately on arrival, helped to organize a late departure, and also in the room brought a pleasant compliment in the form of a plate of fruit and a bottle of wine. It was very pleasant and added a special comfort to our rest.
In general, the holiday turned out to be wonderful, with pleasure to return again and we can boldly recommend this hotel!
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Price per night from£ 146