Hotels with Parking in Bacolod

From booking to check-in, throughout our stay, and all the way to checkout—everything was seamless. It was by far the smoothest booking experience we’ve ever had. But the real highlight was the place itself: packed with amenities and thoughtful extra touches that made us feel like we were staying in a five-star hotel, yet at a very affordable price. We’ve officially found our go-to spot whenever we have an event. Kudos to the owners for such an outstanding experience!

1000% great staff ! Little bit of a logistical nightmare but overall the rooms very nice but if you require a smart tv book the highest room available and if not kind of out of luck . The staff did eventually make things right but the bedroom still did not have smart tv to be viewed from the bed . Overall good hotel just check rooms befor booking .

I booked seven rooms for a night for my family and relatives, totaling 20 people. Before our stay, I tried reaching out to the hotel through email, phone calls, and a third-party booking app, but I couldn’t get any responses. I only received an automatic reply saying they were unavailable and suggested I try again later. On the day of our check-in, I called the hotel around 2 PM to confirm our late arrival since we had a day tour planned. Thankfully, they answered and noted our late check-in. When we arrived around 6 or 7 PM, everything went smoothly, and they accommodated us on the same floor, which was great! The hotel provided basic amenities, but we noticed there were no bottled waters in the rooms. Some relatives were uncomfortable using the water dispenser located outside the rooms, which made it a bit inconvenient. We understand the hotel’s effort to reduce plastic waste, but it would have been nice if they had provided reusable glass bottles instead. Overall, we had a lovely stay. Everyone had a good night’s sleep, and the next day we enjoyed the clean pool, with staff available to help us. The hotel rooms were tidy and well-maintained.

Cleanliness probably the best so far... place safe and nearby to robinson.mall employess very professional ill recommend this hotel. west town hotel price very cheap and affordable...

i have been accomodated for excellently. The staff are always courteous and polite including the guards. The room was nice and clean and overall, it was a great stay. Thank u, Sukro.

I have mixed feelings about our recent stay. On many fronts, this hotel hits the mark perfectly, but a significant issue with the room layout left our group feeling a bit frustrated. The Positives The Staff: Truly the highlight of the stay. Everyone we encountered was incredibly kind, professional, and helpful. Value: Generally speaking, the prices are very reasonable for the level of service and the amenities provided. The Issue: ”Unequal and Unfair” Room Sizes We were a group of 8 people and booked 4 separate rooms (2 people per room). Despite paying the same rate, the room sizes were wildly inconsistent. Some of us had plenty of space, while others felt cramped in significantly smaller quarters. When we brought this up to the front desk, the staff actually confirmed that we aren't the first guests to complain about this. It’s disappointing to know that management is aware of the ”size lottery” but hasn't taken steps to adjust the pricing or clearly categorize the rooms during the booking process. It feels unfair to pay the same price for a much smaller experience. If you are traveling solo or as a couple and don't mind a bit of a gamble, this is a lovely place to stay. However, for groups booking multiple rooms, the lack of consistency is a real problem. I hope management addresses this soon—either by renovating or by being more transparent about room dimensions or adjusting prices for smaller cuts.

Everything was handled professionally the moment I checked in. The front desk was all smiles and was happy to assist and get everything ready for us to settle down in our room. Front desk team were very approachable kudos to all of them including the Guard and the buttler. I ordered at Twist Cafe and let it delivered through room service it came at the right time and the waiter who served the food was kind and friendly as well. I lovd how everyone was really passionate on their jobs, an excellent compliment to all! I like the breakfast set up at AZUL with the mellow relaxing music and the view of the pool and rooms feels really like I'm on a vacation. The only thing that was off was the internet or wifi connection in my room it was on and off I booked because of a very important interview so I was expecting to have a high speed connection in the room I hope next time make sure your wifi is stable and consistent. Nevertheless, Thank you and Good Job Team Sugarland!

First time in Bacolod. Seamless check in and check out. Location wise - lots of restaus and cafes nearby. Ayala mall also near. There’s also a restau downstairs. - serves good food too. Have laundry service as well.

Booked this hotel because i was looking for a hotel that is close to Bocolod airport and it was published as 3.8kms to the airport But in actual fact it's actually more than 15 kilometres away, it's very FAR AND to find this hotel was another problem because on the maps online app i this name doesn't show up When i arrived at the hotel it's actually with a different name Can you please rectify and not confuse customers Overall it's just a budget hotel VERY Disappointed

Overall, the place was good and provided a comfortable stay. The location was convenient, the atmosphere was pleasant, and the amenities were generally satisfactory. The host or staff were also accommodating, which made the overall experience positive.However, the cleanliness of the place could be improved. Some areas did not appear to have been cleaned thoroughly, and there were a few details that needed more attention before guests arrived. A cleaner room and better overall maintenance would have made the stay much more comfortable and enjoyable. Despite this, the place still has good potential, and I believe the experience would be significantly better with more consistent and thorough cleaning.