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Posted on Sep 26, 2025
MikeBob
1000% great staff ! Little bit of a logistical nightmare but overall the rooms very nice but if you require a smart tv book the highest room available and if not kind of out of luck . The staff did eventually make things right but the bedroom still did not have smart tv to be viewed from the bed . Overall good hotel just check rooms befor booking .
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Price per night from€ 84
Posted on Jun 5, 2025|Deluxe Room
Guest UserWe've been a regular costumer of Westown Hotel Mandalagan. We do not stay if we dont like it.. 😘😘
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Price per night from€ 20
Posted on Oct 22, 2022
Shalah
i have been accomodated for excellently. The staff are always courteous and polite including the guards. The room was nice and clean and overall, it was a great stay. Thank u, Sukro.
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Price per night from€ 24
Posted on Apr 17, 2026|Deluxe Twin Room
Cecil BenitoWe had a nice trip to Bacolod and stayed at Acacia Hotel for 4 nights. The people are very warm and they always greet guests and the service is excellent. Breakfast buffet is good and included with our accommodation which is very affordable with the amenities as well with wave pool. We also enjoyed the massage that we availed. There is just one thing that the management must address, the ac had a disturbing sound and I hope they would fix it. The location is good because it’s very near the mall. Overall we had a good time staying at Acacia Hotel Bacolod.
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Price per night from€ 28
Posted on Nov 2, 2025
Guest User
The hotel is situated in the downtown area making it very accessible to the different go to places in the City like malls, restaurants, stores selling local food products, even the parks where one can stroll and enjoy the local delicacies. Transportation available are tricycles, jeepneys, and modern mini buses. Grab cars are also easily bookable.
The hotel is 35 years old so the interior is expectedly dated but surprisingly well-maintained. The employees are very accommodating and polite making the stay truly relaxing.
There are weekend activities at the poolside, namely acoustic night on Fridays and a DJ playing music favorites from different eras on Saturdays. I think these events can attract more customers if they are advertised well in the hotel and its vicinity.
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Price per night from€ 45
Posted on Jun 9, 2026|Premium Room
Guest UserNice location clean swimming pool comfortable room also have lift suitable for family trip place to stay staff approachable very kind .
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Price per night from€ 28
Posted on Jul 26, 2026|Superior Twin Room
TripKoiI had a great stay. The staff were friendly, the room was clean and comfortable, and the service was excellent. I would definitely stay here again. Highly recommended!
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Price per night from€ 17
Posted on Jul 23, 2026|Fan Room (2 Single Beds)
Guest UserOverall, the place was good and provided a comfortable stay. The location was convenient, the atmosphere was pleasant, and the amenities were generally satisfactory. The host or staff were also accommodating, which made the overall experience positive.However, the cleanliness of the place could be improved. Some areas did not appear to have been cleaned thoroughly, and there were a few details that needed more attention before guests arrived. A cleaner room and better overall maintenance would have made the stay much more comfortable and enjoyable. Despite this, the place still has good potential, and I believe the experience would be significantly better with more consistent and thorough cleaning.
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Price per night from€ 9
Posted on Jul 6, 2025
Taehyungshie
The place was good. However, accomodation wise, it was stressful. The owner of the unit did not provide us the room number so the front desk personnel had to scour all sources to find the right unit. It was not organized properly and owner did not communicate prior to our arrival. We had to get the keys from a locked mailbox. So imagine the hassle and difficulty of reaching out those keys and keycard which were not inside the pouch. It was stressful.
The first thing that greeted us upon entering the unit is a broken mirror on the table, incorrect wifi password and complicated door locks.
We had to ask the receptionists downstairs for the owner's contact number so that we can have a wifi access.
Lastly, we hate it that the pool is only open from 6am-9pm. I mean, can't you make it accessible until 11pm at least for some guests prefer to swim late in the night.
Overall, it was an okay experience. Will come back but will not rent tge same unit because the owner is irresponsible and inconsiderate. We wanted to de stress but checking in was not smooth sailing given the fact that it was expensive but paid beforehand.
P.S. Please tell the owner to be give extra care to the guests and not be a burden.
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Price per night from€ 42
Posted on Jan 4, 2026
Guest User
The hotel was located near to the mall. The staff service is excellent
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Price per night from€ 21