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Posted on May 15, 2025
Guest User
The room was very clean and tidy, and the staff was very patient in introducing the room. The meals every day were local specialties. Most importantly, they even provided private hot springs for people like me who have some mysophobia. The hotel environment was very good and the hot springs were very comfortable and clean! ! ! !
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Price per night fromAED 636
Posted on Oct 9, 2025|Standard Japanese Style Room B Non-smoking
MiaomiaoisabelTraveling solo, I splurged on a Japanese-style room that could probably fit four people. It's an older ryokan, but that didn't really detract from the experience. The only thing was that during the off-season, the in-house restaurant for dinner was closed, so I had to buy food from a convenience store and bring it back.
Regarding the service, the shuttle driver was incredibly diligent and responsible, even waiting for me at the station for 2-3 minutes – I'm very grateful for that 🙏. In contrast, the two front desk staff (they were clearly not Japanese, probably Indian or Southeast Asian) were the most unprofessional hotel employees I've ever encountered: in the morning, when I greeted them, there was no reply; later, when I walked in from outside the hotel, they were loudly chatting and laughing. I've been to Japan so many times and stayed at so many hotels, but I've never experienced anything like this before.
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Price per night fromAED 271
Posted on Jun 9, 2025
KK
加賀溫泉區洒房一般都有接送,這個 Trip.com app 通訊功能不能直達酒店,必須改善。本以為有定班接送,但未有見到,厚原來需要致電酒店通知接車。幸好有其他酒店接客員工幫忙致電,終於顺利入住。這酒店温泉有點特色,也有露天風呂。膳食為一般地道日式菜。房間是日式房或洋式床房,訂時選擇隨機派房,價格有折扣。位置在鄉郊地方,是古老安全鄉。
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Price per night fromAED 368
Posted on May 1, 2025
Guest User
The location of the hotel is a bit biased, and the facilities are a bit old. It takes 15 minutes to walk to Guzong Tang (one of the attractions), and all nearby shops are opened after 5 pm, so if you arrive before 3 o'clock, it is very inconvenient to go out to find food!
However, the hotel's spa facilities are great, with indoor and outdoor free 24-hour use, and an outdoor foot bath.
Kaiseki cuisine at night is very rich and delicious, and the breakfast buffet is average.
There are also two Chinese-speaking waiters in the shop to help you with the check-in explanation, which is still helpful for passengers who don't understand Japan.
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Price per night fromAED 234
Posted on May 15, 2025
Guest User
Beautiful hotel on a beautiful river. Large georgeous room.
For Japanese standards the service was just ok. Much nicer greeting upon arrival. Was left to drag my suitcases out the door with a wonderful old lady trying to help me. Of course I could not allow her to lift the heavy bags. All the other people were not available to help or see me out. Extremely rude by Japanese standards. Coffee at breakfast I was told to get at the coffee machine. Substandard for the class of hotel.
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Price per night fromAED 553
Posted on Jun 22, 2025
Huangtianyi
I was participating in the Kagaspa UTM race in Japan and booked this hotel. It's a ten-minute walk from the starting point and another ten minutes from Yamanakaza Street. It's a quiet escape from the bustle. The room faces a stream and mountains, with the green hills surrounding the stream and casting shadows, a truly beautiful sight. The hotel was also very clean. Dinner was a semi-buffet and quite standard. I withdrew from the 100km race this time, but I'm sure I'll finish it next year.
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Price per night fromAED 297
Posted on Nov 16, 2024|[Non-smoking] Superior Japanese-Western Twin Room, No Indoor Bath
Guest User
Yiluyuan is right beside the famous Hexian Creek. The floor-to-ceiling windows in the hotel lobby face the scenic area, offering excellent views of the mountains and water. Free beer, plum wine and wine are available in the lobby and bathhouse lounge area. Breakfast and dinner are served buffet style, and you will have to lean on the wall to eat. The facilities in the hot spring house are very complete, including a sauna room and an open-air bath beside the gurgling stream, which is very enjoyable.
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Price per night fromAED 281
Posted on Jan 15, 2025
Guest User
The room, bath and meal were very good, but I took a bath and put the towel in the used basket, so when I asked the front desk if I could get a towel, I was told that it would cost me.
Then, when I checked in, I wanted to say that the towel was another charge from 2 sheet.
I was sorry there.
Other than that, it was good.
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Price per night fromAED 401
Posted on Aug 10, 2025|Twin Room with Bath
Guest User
Ctrip advertised free airport/train station pick-up, but after experiencing it myself, I realized it's a lie. First, there are time restrictions for pick-up; it has to be at the time shown in my photo. I only found out this after having the hotel call them the day before. Second, pick-up is not free; it costs 150 yen per person. It's not about the money, it's about the fact that it's not free. Ctrip shouldn't mislead people. That day, I had to take the bus myself, get off at the nearest stop to the hotel, and walk for about ten minutes. It was an extremely hot day, with a temperature of 39 degrees Celsius and the sun blazing.
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Price per night fromAED 196
Posted on Apr 14, 2025
Guest User
During our 2 night-stay, the breakfasts N dinners were awesome, mouth watering & flavorful! Best meals on our 12-day trip in Japan.
The shuttle bus service was a great help. Every service personnel we interacted with during our stay were warm N hospitable! Their smiles and greetings made us felt welcome.
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Price per night fromAED 221