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9.0/10
Great
The room is clean and well-equipped. Drinks in the mini bar are free. The front desk and store staff have very good service. There was an unexpected surprise just before Christmas. Recommended to stay.
Good location. Just opposite to the railway station but the room has the good soundproofing. The public transport is very convenient. A good restaurant with a bar is next door.
The hotel was aesthetically pleasing and well-maintained, with good services including breakfast and complimentary snacks. Staff were extremely helpful and polite, and a member of staff was on hand at reception to check me in even though I arrived late in the evening. My room was huge and amazing value, and was set up for me beautifully. The location, while not central in Mainz, was reasonably well-connected to the city centre via public transport -- the bus stop was a ten-minute walk downhill from the hotel through very pretty neighbourhoods with regional charm.
The place was clean, and the view next to the Rhine river was nice. However, the workers didn't speak English well, but they managed to assist me. A good stay in general
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