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Posted on Dec 30, 2025|Superior Twin Room
PengskyThe hotel room was very spacious. However, they assigned us a disabled-access room even though we hadn't requested a special room type. This meant the bathroom facilities were all quite low, which was a bit inconvenient. The service attitude was decent, but considering the price, it offered reasonable value for money. The breakfast was okay; nothing particularly special but clean. The overall environment and infrastructure were good, but the cleanliness definitely needs improvement.
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Price per night from€ 53
Posted on Apr 4, 2026
Guest User
I was very pleased with our stay. The towels were very clean, and breakfast was also complete. The hotel is very close to Adel Metro. The first photo does not correspond to reality, as it's not the hotel's facade, but a city landmark. It would be good if this could be corrected.
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Price per night from€ 53
Posted on May 5, 2025
Zhuyuxixi
The hotel has a good location and a good surrounding environment. It is very quiet and close to the tram station. It is only more than ten minutes' walk from a bus station in Prague. The room is large and the facilities are also very good. There is a kettle. The service attitude of the brother and sister at the front desk is very good. They always help me solve my problems in a timely and excellent manner. The hotel's buffet breakfast is rich, with many varieties and good taste. If I go to Prague in the future, I will choose Pet Hotel again. It is really worth recommending!
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Price per night from€ 71
Posted on Apr 14, 2026
M.Ashal
We had a great stay at Grand Hotel Prague Towers. The service was phenomenal from start to finish, and the rooms were very well cleaned every day, which really stood out.
Food and drinks at the hotel are a bit more expensive compared to prices in the city, but the convenience and wide selection make it worthwhile, especially after a long day. The elevators are fast, so staying on a higher floor is no issue at all.
The room was spacious, with large comfortable beds and a bathtub, which was a nice bonus. If you stay higher up, the views are open and very enjoyable. The spa located at the top of the building is a highlight, and having access to Thai massage on site is a big plus.
There is also a gym with modern equipment. It is not very large, but more than enough to stay active during a trip.
Parking is plentiful at the hotel and included, which is a big advantage. There is also a metro station right outside the hotel, making it very easy and quick to get into the city center.
Breakfast was excellent with a wide variety and honestly nothing to complain about. Overall, a high-quality hotel with great comfort, service, and facilities. I would happily stay here again.
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Price per night from€ 137
Posted on Oct 29, 2025|Double Room - Non-Smoking
Guest Userthe hotel is clean but basic accomodation. no kettle in the room. breakfast reasonable actually above expectation. about six/seven minutes from train station. near commercial area, not close to attractions. only a few attractive eating places around there.
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Price per night from€ 56
Posted on May 12, 2025|Standard Room
K-KHWe booked three rooms for a group of six and stayed for three nights. Upon check-in, we immediately found that the rooms were significantly smaller than what we had booked. After having contacted front desk and Trip.com, rooms cannot be changed and we were only offered very minimal compensation without clear explanation for the discrepancy in room size. We felt very frustrated not to mention the time wasted seeking for remedies.
The hotel’s central location is perfect for exploring main attractions but several aspects of our stay did not meet expectations. 1. Room Size & Cleanliness: The room was small and the overall cleanliness was below average. For instance, the hairdryer full of fingerprints and grease (no hygiene bag) is put right next to clean bath towels. 2. Privacy Concern: An uninvited housekeeping staff entered our room without knocking to promote a €25 hotel branded teddy bear, which is totally unacceptable and lack of respect for privacy. 3. Breakfast Experience: Breakfast had a wide selection but it was served in the bar area (where is the main entrance of the hotel to reach hotel front desk) and mezzanine floor with fairly limited seats. Food was laid over bartender’s countertop that created a chaotic and stressful environment especially during the breakfast peak hours. 4. Security Concern: As the hotel was modernised from a historic building, there are structural limitations e.g. the staff / housekeeping lift and dedicated lift to the rooftop bar share the same lift lobby for hotel rooms. The bar lift somehow also provides access to hotel room floors. This poses security concerns since non-hotel/bar guests could potentially access hotel rooms without any security checks.
This hotel would suit travelers who prioritize location than any things else. Based on our experiences, it should not be classified as a five star as it claims for.
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Price per night from€ 159
Posted on Jun 12, 2026
Anonymous UserGood location. Walkable from train station - about 5 mins. Actually you can walk to most places from here. Room is very bright with white lights which I like. And breakfast spread is great too. You get to choose a wine or fruit juice as a welcome drink at breakfast.
However there is no gym.
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Price per night from€ 78
Posted on Sep 30, 2025|Double Room
Guest UserThis hotel's location is its strongest point - its a single tram ride to the Old town or the main train station. It does go down-hill from this point on.
The weakest point of this hotel is the staff. The receptionist (fair hair, glasses, on duty afternoon 25/09/25 and morning 26/09/25) was positively rude, and it marred the whole experience of the stay in this hotel. When I enquired about the breakfast options (continental vs. cooked) the reply I got was: 'explain the difference'. When I asked about the tram number to the Old town's main square, the reply was ' you have to read the signs on the tram stop'. When I asked to put the suitcase in the storeroom, a very stern (if not aggressive): 'you bring me the key back immediately' was hurled at me... During the 24 hour stay, there wasn't a single person (reception/catering/housekeeping staff) who smiled and/or made you feel welcome. Similar feedbacks have been posted previously, and obviously nothing nothing has changed, so please be prepared for the similar treatment.
The breakfast experience was awful. The photos are misleading, the drawing posters are no longer on the wall and the room feels cold and unwelcoming. At 9 AM finding a free table was a challenge, and I witnessed people sharing large tables put together, instead of single tables being provided. You get your drinks from one room and food from the other - in the meantime, someone else has taken your table. The plates provided were a joke, dessert plates of 10 cm in size, so as to make people get up and refill from buffet!
Scramble egg tray (just about the only edible food) was empty at the peak time (9 AM). This situation could've been easily avoided with a bit of communication between the reception and the kitchen, in terms of guest numbers.
WIFI was just about adequate.
Overall, really unpleasant experience and they will not be getting my custom again. Advice: pay few Euros more and book elsewhere!
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Price per night from€ 54
Posted on May 4, 2026
Kee Thong HoThe hotel is 5min walk away from the tram station Stepanska, being away from the main circuit of the old town means you will have some level of peace at the night.
The room is clean with only some level of hot water tuning is required everytime but not really a big nuisance, the TV is able to connect to Bluetooth for you to watch your movies through phone and speaker through the TV.
The washing machine and dryer is free of charge only need you to stay awake for the long cleaning cycle, do bring your own detergents.
I like the service of the hotel being the fact the receptionist is very helpful to my request on lending the phone call due to emergency. Staying at the hotel also grant you 10% discount to the Wellness Center on basement - do give it a try, it relaxes you on a long journey
.
Overall I like the stay on Mamaison and do not regret my choice of stay in Prague with this hotel.
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Price per night from€ 67
Posted on Dec 31, 2018
Guest UserThe breakfast was good and the variety was able to satisfy different tastes. The location of the hotel is also close to a few hundred meters from the subway station. Only the hotel room facilities are relatively poor. The bed was small and there was a damp smell in the room. The 1st floor wifi signal is too bad, and it is not the same. The cell phone signal is also not good. The room was very poorly sounded, and at night I could hear the sound of snoring in the next room.
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Price per night from€ 47