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Posted on Jan 23, 2026
VoyagerEU
First off, the delightful landlady made check-in a breeze and really helped me unwind after my journey. Next, I received a discount coupon for the Sainokawara Open-Air Bath, which was incredibly relaxing for both body and mind. The room was spacious, and I could see the snowy scenery of Kusatsu Hotel from the large window. There are two types of hot springs on the first floor, along with a sauna. This laid-back annex contributed greatly to a thoroughly satisfying trip. Thank you, landlady!
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Price per night fromVND 2,813,635
Posted on Dec 23, 2024|Japanese-Style Room with Japanese Bed (s) (Minezakura Type, Senyutei Wing)
JaQwWe stayed in Naraya House for 1 night and it was perfect. The staffs were all very kind and helpful that I am truly grateful for all their assistance given throughout our stay. We had a suite, rm no.206, it was stunningly amazing! I only know I am booking a suite with a beautiful view of the yubatake and private onsen. I didn't know it's a gigantic duplex suite with the best view of the yubatake! The room door opens to a western style living and dining area that fits with a set of sofa for 6 and a dining table for 4 with 2 benches. To the left of this western style area is 2 double beds, a walk-in closet and a toilet. I could see Japanese syle beddings in a cupboard which I believe they would be made when the room is booked for more than 2 persons. Facing the sofa is a TV panel. Behind the TV is a Japanese style sitting area with a coffee table and a view of the yubatake. The view is picturesque. There you can also find a stairs going down to the suite's private onsen bath. It's actually on a balcony overlooking the yubatake, the same gorgeous view as in its Japanese style sitting area above, just without the windows, ie closer and clearer picture of the yubatake without reflections. But be aware ppl on the street can see u too, as you can see the windows r just next to 7.11 The meal provided was fantastic. I particularly enjoyed the freshly made sushi. The salmon roe was just so fresh that they were actually shining like marbles. All the ingredients used are high quality. My kid, who is usually picky on food, was pleased with the menu. He already wanted to come back again. Next time, we will stay here for more nights in order to better experience the beauty of Kusatzu.
Ps I usually don't bother to write a review, I am doing this one in return to the hotel's great service and hospitality. Thank you and until next time~
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Price per night fromVND 7,447,631
Posted on Sep 17, 2025
Guest User
We had an exceptional stay at this hotel! The staff were incredibly kind and accommodating, patiently waiting for us despite our late arrival and proactively reaching out via email to ensure everything was set. The hotel is spotlessly clean, the surroundings are breathtakingly beautiful with a natural charm, and the onsen was a delightful experience. The beds were also wonderfully comfortable, making our stay truly relaxing. Highly recommend this gem!
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Price per night fromVND 5,120,971
Posted on Jan 26, 2026
LilingshuchiThe entire hot spring town is absolutely beautiful. Since it was newly renovated in 2024, there was no musty smell in the room. The staff were professional, polite, and warmly welcoming without being intrusive, and their English was excellent. There's a shuttle service from the hotel to the station, or you can walk there yourself. This hotel is exactly what I imagined a Japanese onsen hotel to be. The hotel's own hot springs are fantastic. The location is truly the best – some hotels are up in the mountains or require a bit of a walk, but Ichii offers direct views of Yubatake. On the first floor, there's also a large souvenir shop with many unique items that aren't available back home. I'd definitely choose to spend a whole day exploring Karuizawa and then stay at Ichii again!
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Price per night fromVND 6,226,328
Posted on Feb 3, 2025|Japanese Standard Room With Shared Bathroom, River View
Guest UserEverything is very nice, especially we are surprised that the Ryokan serves kids' menu with beautiful dishes. The onsen is superb, and not so crowded. We are served by staff who can speak fluent English and it has no difficulty in communication. The Ryokan is a bit far, but it made the stay very peaceful & quiet.
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Price per night fromVND 5,263,972
Posted on Jan 23, 2026|Japanese And Western-style Room With Hot Spring Open-air Bath A
FionaFengOverall, Kizunoniwa is definitely better than Konoha. Dinner was a delicious Japanese meal served in a private dining room, and breakfast was also good. My only minor complaint was that the rice wasn't quite up to Japanese standards.
The location is quite far out. If you're heading to Ueno Station in the city, leaving the hotel at 9 AM and having a smooth journey, you'd likely arrive around 1 PM. The hotel shuttle takes ten minutes to the bus stop, then it's an hour and a half by bus to Karuizawa, and another hour-plus from Karuizawa to Ueno. The main delays are due to waiting for various connection times.
It snowed on our second day, which was truly beautiful.
I'd love to come back during autumn leaf season if possible.
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Price per night fromVND 8,185,824
Posted on Dec 20, 2025
youyuguitar
A very good hotel with a free shuttle bus to Yubata, the train station, and the ski resort. The hotel is large and has comprehensive recreational facilities, including bowling, karaoke, and billiards.
The receptionist speaks excellent English, making communication completely seamless. It's a long walk from the reception to the rooms, but you'll pass a large gift shop with prices the same as the gift shop next to Yubata, and you can even get tax-free shopping. There are also many art exhibitions in the hallways.
The rooms are spacious, with two beds and one tatami room, and underfloor heating. The bathroom has a Jacuzzi. The open-air bath in the large public bath is very comfortable, allowing you to enjoy the snow while soaking in the hot spring. The hot spring water is piped from Yubata Genyu, and the temperature is quite high.
The hotel's most unique feature is its series of walking/hiking activities, with three sessions in total. I participated in the 7:00 AM forest hike with a professional guide. The hotel provides rain boots, but I recommend wearing thick socks as the rain boots are quite thin. We will walk into the forest and reach the ski resort. We will hike in the snow for about an hour. It will be cold, so be sure to dress warmly.
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Price per night fromVND 2,458,066
Posted on Apr 27, 2025
Anonymous User
Very comfy room. Excellent hospitality with friendly stuff eventho their English were not so good.
There's a full size indoor basketball court ! Too bad we don't hv time to use it.
Need to drive to the hotel.
Food excellent japanese food.
Love their onsen as well. Both in and outdoor.
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Price per night fromVND 2,102,497
Posted on Nov 20, 2025
Guest User
The hotel is not far from the Kusatsu central area, about an 8-minute walk from the Kusatsu bus stop. I had booked a tatami room, but was given a twin room instead. The room was spacious with windows on two sides. The hotel's large public bath was spacious, although the outdoor pool was a bit small, only accommodating 3-4 people. Dinner was Japanese cuisine, but the variety and portions were limited, and the ingredients weren't particularly special. The staff were polite, and there was a shuttle bus to the Kusatsu bus stop. Overall, the price is worth comparing with other options before making a decision.
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Price per night fromVND 2,075,443
Posted on May 26, 2020
Alc101Absolutely beautiful location and multiple hot spring options! The buffet breakfast was exquisite as well ask the multi-course dinner. Sadly we only were able to stay one night but waking up in morning to see beautiful flurries of snow surrounded by mountains was much more magical and memorable than I imagined! During our stay, I even lost my camera and the staff were so kind to go down the mountain and mail it to me at the airport, speak Japanese to the staff at the airport to help me find it and I am forever grateful for their kindness and service. If I lost my camera I would’ve lost all my photos and videos of the trip! The staff speak Chinese and fluent English and so it was really easy to communicate with them. Will definitely come back!! Thank you Shima Tamura!
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Price per night fromVND 5,213,728