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Posted on Dec 18, 2024
NMVOur overnight stay at this hotel in Kusatsu was simply the best we've experienced in Japan. We arrived a bit early and we were allowed to check in before 3 as there was a room available. The service was excellent, and the room was spacious, complete with all the amenities we needed. Although the shower was located downstairs in the private onsen, it was never crowded, and I had the onsen all to myself. The hotel also provided us with yukatas, adding a lovely traditional touch to our stay.
Breakfast was served in our room in the morning, and the staff graciously accommodated our request to change the breakfast time, as we wanted to visit an onsen that opened at 9 AM. The hotel was impeccably clean, and we slept like babies that night.
I would love to stay here again on our next visit to Kusatsu. とても良い所でした、有難う 😊❤️
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Price per night fromINR 5,239
Posted on Dec 30, 2025
Guest User
We stayed at Naraya Ryokan as a family of four for two nights and three days, and the experience exceeded our expectations from the moment we arrived. We were greeted immediately upon check in, and the staff took time to clearly explain the facilities, meals, and schedule, making the entire process smooth and welcoming. We personally communicated with the staff in Japanese, which made interactions especially seamless. We also observed the staff making genuine efforts to assist other guests in English. While English is not their first language, their willingness to accommodate and ensure guests felt comfortable was evident and appreciated.
The ryokan itself is beautifully maintained, offering a calm and traditional atmosphere with thoughtful details throughout. One highlight not to be missed is the coffee spot attached to the lobby, which is an excellent place to relax. Their take on affogato is especially memorable and well worth trying.
Dining at Naraya Ryokan is a traditional set menu experience that showcases seasonal Japanese cuisine. Guests should be prepared to enjoy authentic, traditional dishes that reflect regional ingredients and seasonal flavors. Each meal felt carefully prepared and added depth to the overall ryokan experience.
Our stay felt unhurried and restorative, and we would have gladly stayed an additional night if our itinerary had allowed. Naraya Ryokan comes highly recommended, and we would happily return for another stay in the future.
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Price per night fromINR 18,935
Posted on Apr 6, 2026
Anonymous User
Excellent Hotel Review
Staying at this hotel was an absolute delight! The room was spotlessly clean, cozy, and well‑equipped. The staff were incredibly friendly, attentive, and always ready to help with a warm smile. The location is perfect—quiet yet close to attractions and restaurants. The food was fresh and delicious with a great variety. I had a comfortable and memorable stay and will definitely return on my next visit. Highly recommended
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Price per night fromINR 20,772
Posted on Apr 2, 2025
mino_chan
I really liked the facilities and service, they were good for the price. The two private hot springs were just the right size for two people and we were able to relax in them. The complimentary breakfast was also luxurious and delicious. I would like to use it again if I come to Kusatsu!
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Price per night fromINR 12,030
Posted on Mar 5, 2024
Guest User
This was my first and only stay at a ryokan so I don’t have much to compare it to. I chose this lodging because of the cats and good reviews on the food. The cats were really sweet and I enjoyed playing with them. I have 2 cats of my own so it was really nice. The food was so beautiful and delicious - the mushroom soup at dinner was amazing. I really enjoyed it. The private bath rooms were very convenient and open 24 hrs. I thought the facilities were clean and very pleasant. The location was very close to the central area and a quick walk to all the important sites including the bus station. The only comment I have was in the morning someone was smoking and the smell got ****** into the 2nd floor hallway so maybe more care should be taken to be sure the smoke stays outside. The host was so nice and sweet and I used google translate to ask questions. The matcha madeleines are so tasty I bought a box to take with me.
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Price per night fromINR 14,493
Posted on Mar 4, 2026
Elena Fesenko
Kusatsu itself is a magnificent place. The hotel is located right in the center. The room type was traditional with futons, and we had a mountain view, which was stunning in the morning. The hotel is well-maintained. We absolutely loved the onsen at the hotel – it was incredibly enjoyable! It was clean, beautiful, and comfortable. I particularly want to highlight the breakfasts and dinners; the selection was absolutely superb. Highly recommended!
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Price per night fromINR 60,051
Posted on Jan 9, 2026
Guest User
You need to wear slippers to get in. The staffs can only speak little english, but they are very kind and polite.
The room is huge, it's like an apartment.
It also has nice snow view from window.
And the location is very close to the main road. It also close to the bus station.
The dinner and breakfast also tasty. Japanese fine dining haha.
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Price per night fromINR 17,440
Posted on Sep 6, 2025
Tom@ヨーロッパ1人旅
Getting to the central area was a bit difficult as you had to go up and down hills, but it was nice that it wasn't too far from the bus terminal.
The impression I got was that the accommodation was minimalist in terms of both the room and the service. Everything you need was there, so I thought it would be sufficient for a sightseeing stay.
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Price per night fromINR 7,802
Posted on Dec 10, 2025
Guest User
Excellent value for money, with a half-board package that included dinner and breakfast. Dinner was very generous, though the aftertaste was just average; the Jōshū beef was the highlight. Breakfast quality was superb. Very satisfied with the cleanliness and comfort.
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Price per night fromINR 11,745
Posted on Dec 9, 2025|Yubatake Side Japanese Western Style Room
Guest User
The hotel facilities are a bit old, but the location is excellent. The front desk even has staff who speak Chinese, and there's a great selection of free yukata to choose from right next to the front desk. Both breakfast and dinner are buffet-style, and the restaurant offers a rich variety of food, including all-you-can-drink draft beer.
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Price per night fromINR 9,496