When you stay at 3100 Kulmhotel Gornergrat in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and Gorner Ridge. This ski hotel is 0.1 mi (0.1 km) from Cervino - Sci Estivo and 2.7 mi (4.3 km) from Furi Ski Area.
After a day on the slopes, enjoy recreational amenities, which include ski-in/ski-out access. Additional features at this hotel include complimentary wireless internet access, ski storage, and gift shops/newsstands.
Enjoy a satisfying meal at Vis a Vis serving guests of 3100 Kulmhotel Gornergrat. A complimentary buffet breakfast is included.
Featured amenities include luggage storage, a library, and an elevator.
Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
TTudouxiansheng19822024.02.15
The room is small, very warm, well-equipped, and the food is very good. The service is also warm. The key point is that the scenery is unparalleled and has a panoramic view of the Matterhorn. It coincides with Valentine's Day and has a special layout and atmosphere. Millions of people come here every year and almost no altitude sickness. I am an exception and have a headache. It is especially recommended to ski enthusiasts as a paradise for skiing. People from the motherland come here. Many fathers from Shanghai bring their sons to ski, honeymooners and tourists.
With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. This family-friendly hotel is within the vicinity of Matterhorn.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy Regional cuisine at Gourmet Prato Borni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 398 square feet (37 square meters) of space consisting of conference space and 4 meeting rooms. A train station pick-up service is provided at no charge.
Make yourself at home in one of the 69 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Ddongbing132018.07.28
As soon as I got out of the train station, I took the gorgeous carriage of the hotel and walked through the town to receive the attention of the roadside people. Is there a feeling of traveling in the 19th century? ? ! When I arrived at the hotel, I was told that there was a surprise. I went into the room and knew that I had upgraded the suite with three terraces. The terrace was facing Matterhorn, thank you very much for the beautiful front desk staff. The solid wood furniture in the room is steady and elegant, the bath towels are all super thick, and they are very comfortable to use, and they are greatly praised! The breakfast environment is also intoxicating, bathed in the dawn of the Matterhorn, and the appetite is wide open. Three days of time for people to miss for a long time, I really admire the charm of the hotel and thank the staff for their kind service.
With a stay at Hotel Schwarzsee in Zermatt, you'll be steps from Zermatt-Matterhorn Ski Paradise and Furi Ski Area. This ski hotel is 0.1 mi (0.1 km) from Schwarzsee Lake and 0.1 mi (0.1 km) from Furi - Riffelberg.
Spend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. This hotel also features complimentary wireless internet access and ski storage.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
The front desk is staffed during limited hours.
Stay in one of 16 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.
2024.10.18
I had been to Zermatt more than 25 times before discovering this gem. All I can say is ”better late than never.” Situated at the foot of the majestic Matterhorn, Hotel Schwarzee offers the ability to set off at sunrise and be the first skier on the slopes in the morning. The views are astounding, and the meals absolutely delicious. And- incredibly affordable when staying in the dorm. This place is probably the closest place to heaven you can get while still alive. Great service, amazing views.
Excellent
54 reviews
4.3/5
Price from
AED 526
per night
Check Availability
You may prefer
Hotels with breakfastHotels with twin roomHotels with 1 double bedHotels with swimming poolHotels with free cancellation
With a stay at Hotel Continental in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
Make use of convenient amenities, which include complimentary wireless internet access and ski storage.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include luggage storage and a safe deposit box at the front desk.
Stay in one of 36 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2024.08.23
Good location, clean and sanitary, delicious breakfast, good service attitude, convenient luggage storage, reasonable price, worth recommending. If I go there again next time, I will choose to stay
With a stay at Schweizerhof Zermatt, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. This spa hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Zermatt? This hotel has 861 square feet (80 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 95 guestrooms featuring iPads and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
JJane Teo2023.08.29
We had an absolutely wonderful stay.
Room was clean, spacious and very comfortable.
Very near the zermatt train station, just opposite of Macdonald’s.
Breakfast had a good selection.
Housekeeping would check in on you and offer free chocolates.
The only feedback I have is the room didn’t provide English instructions on how to dial the concierge so I had to walk down to request for items.
With a stay at Hotel Butterfly , you'll be centrally located in Zermatt, within a 10-minute walk of Matterhorn Museum and St. Mauritius Church. This ski hotel is within close proximity of Mountaineers Cemetery and Zermatt - Furi.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and a fireplace in the lobby. This hotel also features a reception hall, bike parking, and bike cleaning. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a satisfying meal at Butterfly Restaurant serving guests of Hotel Butterfly . Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a computer station, multilingual staff, and luggage storage.
Stay in one of 64 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
WWei travels2024.05.11
Overall experience is good.
Through we did not get the ideal room (high floor) due to full booking, we got a bigger room on the first floor.
Cleanliness and location was great, walkable to the train station and it was accessible to the main street.
Amenities were good - kettle was provided to boil hot water, tv could login to your own netflix account, there was tea time provided at 4pm daily.
When you stay at Riffelhaus 1853 in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and Furi Ski Area. This ski hotel is 0.1 mi (0.1 km) from Cervino - Sci Estivo and 0.1 mi (0.1 km) from Furi - Riffelberg.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and wedding services.
Enjoy a satisfying meal at Restaurant Riffelhaus serving guests of Riffelhaus 1853. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff.
Stay in one of 25 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
KKe Shi2023.05.27
It was an unforgettable stay. It is halfway up the Matterhorn. It is very convenient for those skiers. When you arrive at the transit station, you can contact the hotel staff to pick it up. It is very quiet at night. You can't miss the hotel's SPA!
When you stay at Hotel Ambassador Zermatt in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy fondue at Restaurant Tapas & Wine, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 84 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
LLeeKa Chung2024.04.28
The hotel staff are sincere in their service and are very attentive to arranging the room, and there is someone at the front desk 24 hours a day. There are many types of breakfast food, but please note that the dining location is on the basement floor. The restaurant on the ground floor is purely for dinner. I haven't tried it, but I think it should be pretty good because the atmosphere and atmosphere look pretty good.
With a stay at SCHLOSS Zermatt - Active & CBD Spa Hotel in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 15 minutes by foot from Zermatt-Furi Gondola. This spa hotel is 3.1 mi (5 km) from Sunnegga Ski Resort.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
At SCHLOSS Zermatt - Active & CBD Spa Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
Treat yourself to a stay in one of the 4 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
LLabel Li2024.09.04
The staff are very friendly and will provide all kinds of assistance, including if you need transportation to the train station 2 minutes away :)
The location of this hotel is very convenient, right next to the train station, about 2 minutes' walk on a small road. There are co-op, McDonald's, etc. nearby, so you don't need to worry about eating. It is also very close to Station Street, where there are various clothing and accessories stores, which is also a good place for shopping.
As for getting to various attractions, it is also very convenient. Next to the hotel's alley exit is the station to Gornergrat and the bus stop to Matterhorn Glacier Paradise. There is a small road behind the hotel, and you can reach the cable car station for Five Lakes Hiking in a few minutes after leaving.
Breakfast has many choices and tastes good.
This hotel has free SPA and Yoga courses, but I was in a hurry on this trip and didn’t try them.
It was a very good stay experience!
When you stay at Alpen Resort & Spa Zermatt in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and 4 minutes by foot from Tour Monte Rosa. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.1 mi (0.1 km) from Zermatt Visitor Center.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Restaurant Matterhorn, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 26 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
2024.08.08
We had a ten day holiday in Zermatt in this great hotel. The food was special - a breakfast buffet with huge variety and a delicious dinner every night. The spa was stunning - an amazing treat in which to relax after a long days' hiking! With the games room and tennis court also available. But the extra special ingredient on top was the service from waiters in the restaurant were fun, friendly and helpful as were those on reception. Whereever you went in the hotel their staff had a smile on their face and were always eager to help
Outstanding
40 reviews
4.8/5
Price from
AED 1,693
per night
Check Availability
See All Mountain View Hotels in Zermatt
Top 20 Premium Hotels in Zermatt
See all
Discover our curated selection of premium hotels in Zermatt for your next stay
No.
1
4.8/5
62 reviews
Schloss Zermatt - Active & CBD Spa Hotel
Hotel near Zermatt
"Great stay!""Delicious breakfast"
Select dates to view prices
No.
2
4.8/5
40 reviews
Alpen Resort & Spa
Hotel near Zermatt
"Great stay!""Great amenities"
Select dates to view prices
No.
3
4.4/5
111 reviews
Hotel Ambassador Zermatt
Hotel near Zermatt
"Convenient location""Great stay!"
Select dates to view prices
No.
4
4.4/5
44 reviews
Backstage Boutique Spa Hotel
Hotel near Zermatt
"Delicious breakfast"
Select dates to view prices
No.
5
4.6/5
62 reviews
Matthiol Boutique Hotel
Hotel near Zermatt
"Good Location"
Select dates to view prices
No.
6
4.6/5
88 reviews
Wellness Hotel Alpenhof
Hotel near Zermatt
"Good Location"
Select dates to view prices
No.
7
4.7/5
64 reviews
The Rex
Hotel near Zermatt
"Good Location"
Select dates to view prices
No.
8
4.7/5
34 reviews
22 Summits Boutique Hotel
Hotel near Zermatt
"Good Location"
Select dates to view prices
No.
9
4.6/5
47 reviews
La Couronne Hotel & Spa
Hotel near Zermatt
"Great stay!""Great location"
Select dates to view prices
No.
10
4.8/5
68 reviews
Hotel Firefly
Hotel near Zermatt
"Good Location"
Select dates to view prices
Latest Reviews for Zermatt Hotels
See all
Find highly-rated hotels with real reviews and ratings to find the perfect stay!
4.8/5
Outstanding
WWinsonView from Hotel is good, do note that you cannot see Matterhorn from Hotel, this is not a big problem. The viewpoint is about 5-10 minutes from the hotel. You can see sunrise Matterhorn from a very good spot nearby the hotel.
Room is Big, a lot spaces to put items.
Front Desk is super helpful and excellent.
Location is close to train station about 5-10 minutes walk, however need to carry luggages about 20 staircases up.
Breakfast is super nice. Room is super clean.
Overall 5/5 for me.
We spent three nights and four days at this hotel. It is along the river that flows through Zermatt and a few streets away from the Main Street. Therefore quiet yet close to everything. It is a ten minute walk from the train station. The rooms are modern and very nice. There is a hot water kettle and a safe in the room. Breakfast is included and is very satisfactory. My suggestion is to spend the extra money and get a room with a view of the Matterhorn. It is amazing to go to sleep and wake up to this view. Everyone is extremely friendly and helpful. Excellent value for money. There is an elevator and this is not always the case. If you feel like it enjoy a glass of wine in the lounge — you have to pay for it but they have a nice collection. They also have arrangements with four restaurants in the area. We enjoyed staying at this property and strongly recommend it
GGuest UserThe Matterhornlodge is located about a 5-10 min walk from the Zermatt station.
We arrived at about 1pm and were informed that check-in was only at 2pm so we went for lunch and returned at around 2.30pm. We were greeted by Ruth, the proprietress of the hotel, who gave us a comprehensive briefing of the house rules and policies. Ruth was very warm, friendly, and charming; she was very guest-focused and was happy to find out more about where we were from and what we planned to do. Ruth even gave us recommendations for Bern when we told her we were going there next.
Although the hotel is stated to be 4 stars, we were very impressed by the room and the amenities. The bathroom came with a bidet and the toiletries provided were of good quality. The room was also very spacious with enough room to open up 2 luggage bags. The towels and robes were thick, warm, and fluffy.
The breakfast provided in the morning was also quite good with a decent selection of breads, cold cuts, cheese, and eggs.
At checkout, Ruth also gave us a complimentary ride to the train station in her electric vehicle.
All in all, we had a very enjoyable stay at the Matterhornlodge and we were very impressed by Ruth’s hospitality.
Mmiskyroo9My husband and I spent 3 nights here during a two week hiking trip across Switzerland. We really really liked this hotel! The room was well laid out, rather spacious, and very clean. We had an amazing view of the Matterhorn from the balcony! The breakfast room is just stunning and the morning spread was lovely. The location is very convenient to town. They have an outdoor pool with a stunning view of the Matterhorn and spa facilities that include a snow room! In addition to the room and location, what impressed us the most was the front desk staff. My husband had cut the palm of his hand in the previous town where there was no doctor (a nurse cleaned and bandaged it, but could not stitch it). After arriving in Zermatt and hiking the 5 Lakes trail, my husband discovered that the butterfly bandages had come off and the wound was red and swollen. We asked the front desk staff for a doctor recommendation - - a lovely woman referred us to the emergency doctor and called ahead on our behalf. We were able to see the doctor within 15 minutes and he took good care of my husband. When we returned to the hotel and throughout our 3 day stay, numerous staff members checked in with my husband and asked how his wound was healing. They genuinely cared. It really showed us the kindness of this staff, which is in itself indicative of the culture of this property. We couldn't have been happier with our experience at this property!
GGuest UserAccess from Zermatt station requires climbing a steep hill, so dragging a large suitcase was a bit of a challenge. The staff were kind and flexible with early morning check-out. The room was very spacious and clean, and the view from the balcony was amazing. The only amenities were body soap, but I brought my own shampoo and other items, so it wasn't a problem. The water pressure in the shower was also fine. I had a very comfortable stay. If I had more time, I would have liked to stay longer.
GGuest UserI was very happy with interlaken youth hostel and decided to book zermatt youth hostel. Free Good Breakfast, although a toaster would have been nice but they have good coffee machine and good collections of tea bags. Clean property and good view of Matterhorn from dining area! The property did not mention that the bus do not go anymore to 'luchre' stoppage. The property is quite high up in the mountain. The bus left me a place way below to the stoppage. so it was very hard to take luggage up to the property. Also, the distance between Luchre bus stop and the property is also bit long. considering the steepness. Second thing, the property does not have lift! It was really really hard to go up to 3rd floor with luggage. For me, a kind romanian staff helped me to take the suitcase to the 3rd floor. I also find the room (most probably 138 or 134) that I had been given at the very last corner of the corridor, which is fine. but opposite to that room, there is another property whose bedroom or lounge room facing my room, The room does not have curtain. it was very uncomfortable. Interlaken youth hostel has the curtain. not all the room needs curtain, but some room facing other properties, I strongly recommend this small addition. when I mentioned that to the lady, she said, go to a hotel, this is hostel. I replied, Interlaken has curtain. she did not reply. while leaving, the lady staff was very rude and said no one can help you to get the suitcase down. One gentleman was kind and helped me. This property is good. unfortunately, it is not possible perhaps to add lift or change location. but they can add curtain for sure.
We went back to the derby hotel restaurant to find out if Giovanni Zaino and his team (very attentive Fernando) were still running the good restaurant in an agile and friendly manner and... our experience was even better than the one we had here in 2021! We will definitely be dining here again next time. By the way, we're going to stay at the hotel again, which this time was full.
GGaoshangaoyeshanThe room is quite big and has a kettle.
The bathroom is good and has a balcony. It is well ventilated and comfortable.
The bed is OK and the sheets are clean. There is noise from the street but it is acceptable.
There is a helicopter delivering wood in the morning and the engine noise lasts for a long time.
The breakfast is average.
The front desk is average. There is basically no service, which is normal.
EEe FenExcellent Matterhorn view from the room. Christina, I guess the owner of the hotel with excellent service and hospitality. However, the breakfast restaurant crews were not at par on service. Sight some argument with the tour group for table sitting arrangement which was not handled well. The crews wee also not with expected service too. The 2nd day breakfast was finished at 8am and we were told that it will not be replenished and that it was for the day. The spread with some left overs and we were not being offered any other arrangement. This is not acceptable with breakfast package. End up we hv to prepare ourselves with our own food. Very disappointed with this.
HHong AVery amazed by the level of automation in the hotel! Check-in was seamless even though it was just an iPad. We needed to pay a tourist tax via an online link prior to arrival but we were abit wary given the number of online scams nowadays - perhaps it’ll be better to charge everything up front?
There was free coffee available as well, which was a huge plus. The room was amazing, spotlessly clean, sufficiently big, had a balcony, comfortable bed. One of the staff (a guy) allowed us to put our luggage in the room early even though we could only encode our card after 3pm. He even helped us make a reservation at Du Pont as we didn’t have a Swiss number, thanks very much!
The hotel is a 10min walk from the main train station, though there are free buses which can shorten the journey. We just walked as it was faster.
We were in Swiss for 2 weeks and this hotel is definitely the best accommodation we had - for a very good price as well!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.