Hotels near Arena Puebla, Puebla

Good central Location in pedestrian zone of Puebla centre, close to the Zocalo

Top, very good service everything amazing

This is an extension from our previous stay. We think this is one of the best hotels in Puebla for the price. The rooms are large with a partial kitchenette that has a small sink, fridge and microwave. The AC worked all the time and was cold and the water pressure along with hot water was consistent and enjoyable. The beds were very comfortable. All other amenities were a plus such as drinking water, coffee and coffee cooker. The hotel is in a great location that is walkable in a pleasant neighborhood. It is very easy to catch a taxi by the hotel. Everything about this hotel was just wonderful. We extended three times here during our stay in Puebla and while the Day of the Dead was going on. Would highly recommend this hotel.

The overall experience was really good. The only incident was the death person outside the hotel. the moment was scary, but nothing that the hotel was responsible for. Stroke I believe, one employee shared the information. The roof top bar was very nice and relaxing. Miriam the server that night provide an excellent customer service.

Get what you pay for.

It's very well located, and the staff are very attentive.

- Very clean - Kind employee - Refresh rooftop - Good location - Bright mood - 1 block away from 7/11 - Memorable Hotel

Pros: The room was stunning, the lights are dim, the decor is gorgeous, the bed was comfy, it was clean and the location is fantastic. The service was great. The terrace views are gorgeous. My favorite part was the jacuzzi. Cons: My room was next to a terrace bar and on top there is another terrace bar, so if your plan is to stay at a quiet space to relax maybe this won't be the right spot. Unfortunately, there was also no hot water the whole morning on the day I was leaving so I had to wait until after the checkout time when they had it fixed but then I felt a little rushed to leave. Even though, the staff was very helpful, they were keeping me updated and they did try their best in a complicated situation that was out of their hands.

Service was excellent, I had an early check in and the reception was able to?accommodate me without any trouble. Breakfast is simple but really local and tasty! The rooms are spacious and clean, the bed linen was fresh and the bathroom was always spotless. It's not a fancy hotel but absolutely everything you need and more for short convenient stays in the heart of the city. I felt safe walking around the area and there's a lot to do if you're interested in doing city visits etc.

The first night’s stay was not good and the hotel put us in a small noisy room next to the stairs and elevator. Some staff members have limited English speaking skills so misunderstandings did happen. Breakfast is not included with stay and the price is expensive to add breakfast. Housekeeping forgot to give us coffee, tea, and hair nets few times. Staffs are friendly and nice even though we had some issues.