Hotels near Palazzo Ducale, Genoa

Good location and clean rooms. Overall a pleasant stay experience!

Close to Center, calm and quite. No sounds of the city to hear (only metro or train, and that was not even annoying) Comfortable bed, easy check-in and a real duvet!!!

The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.

A very pleasant stay overall. The hotel is clean, well-maintained, and thoughtfully designed, with comfortable rooms and good soundproofing. Staff members are professional, polite, and always willing to help, which made the experience smooth from check-in to check-out. The location is convenient for sightseeing and daily activities, while still being quiet enough to relax. Facilities are well managed, and the overall atmosphere feels safe and welcoming. A great choice for both leisure and family travelers.

Very close to train station, attend to the details, has a feeling of old time luxury, kind and helpful reception, good breakfast. Definitely recommend if you happen to be in Genoa.

The hotel was good, outstirk of city, breakfeast is italian, so really good ! . However, it is situated at a considerable distance from the city centre which is not great for shopping and visiting.

Excelent room with loads of space. Everything was clean and organized.

Breakfast quite nice, have a variety of food choices, enough supply 5mins walk to metro which offer free services during non-peak hour Next to huge supermarket, Esselunga View from a higher floor will be great Have kettle👍 少數有水煲 早餐算多款，有不停供應 鄰近大型超級市場 5分鐘步行地鐵站

All the staff is very friendly and helpful value for money everything is nearly central shopping port……..

The room was sufficient, shower well and air condition good. The included breakfast was standard with a good coffee