Hotels near Festivals Palace, Gramado

Amazing experience. Probably one of the best hotels we have ever stayed at. The combination of facilities, luxury and service was perfect from the moment we arrived until we left the hotel. Unforgettable moments for us. It will certainly be a must-see on our next trip to Brazil.

The experience was incredible! Outstanding service from the very first contact. Wonderful team! The afternoon tea and breakfast were delicious. The hotel’s structure is beautiful and cozy, providing an excellent experience for the guests. Congratulations!

Great service at reception, delicious food with several breakfast options, the guys at reception helped me carry my bags, they looked after me very well, daily cleaning in the rooms during my stay, there was an iron available for guests , because I really needed it, and it was free, 24-hour kitchen available to guests for free use, I also loved it, car garage you don't have to worry, because they keep the keys to guests' cars at reception in case they need to take the car for you to go out. Change of towels sheets every day. And it's a very well located place, I got to know the whole area walking with my boyfriend, I only went to further places by car. I have nothing to complain about. And when there were questions, the reception staff were very kind and willing to explain. I would definitely return to the hotel!

The hotel has almost 4 stars. Pros: Good bed and dressing, Good bath and hygiene products Educated staff Excellent breakfast coffee! Contras: The blackout has blown light all over. The school's steels were not in good condition. The hydromassage of the common area was dirty and there was food in the chaos around the pool

Hotel muito bem localizado, há poucos metros de distância da rua coberta. Acomodações muito boas, café da manhã com boa variedade e muito bem servido. Piscina coberta aquecida e brinquedoteca são bons atrativos para dias chuvosos. Funcionários muito bem treinados e atenciosos. Como ponto negativo, o fato de o estacionamento ser pago. Por outro lado, é uma grande comodidade contar com o serviço de manobristas do hotel.

O hotel Casa da Montanha é aquele lugar que te abraça antes mesmo de voce chegar, em contato com o hotel para um pedido especial fui colorosamente atendida, localização, limpeza, decoração, qualidade tudo pensado para voce querer voltar. O café da manha é um espetaculo a parte, alem de muitas delicias o entreterimento feito torna tudo mais especial, e por fim o atendimento, caloroso, humano, perfeito. Obrigada Hotel Casa da Montanha pelas memorias criada.

We had a perfect accommodation, sensational room and common areas, as well as the service. The staff are well trained, polite and attentive. Clarice, responsible for cleaning our floor, was very friendly and efficient in meeting our needs, as well as cleaning the room. The staff at the reception, restaurant and pool were also amazing.

Excellent service, staff very polite and willing to help. Well-maintained and pleasant leisure areas! I intend to return

We had a great time at the hotel. The only thing missing is a heated pool to be perfect. The food was delicious and the attendants were very friendly.

Great service and location that worked well for my activities.