Hotels with WiFi in Phan Thiet

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

We had a wonderful time at this hotel. The grounds are spacious and green, everything is blooming, even vegetables are planted, and a pony lives on the property. The staff spends all day watering, sweeping, and cleaning. The room was great, with wooden furniture and plenty of space, everything worked. I was a little tired, but that didn't bother us at all. The only downside was that the windows and the entrance overlooked the pool walkway, so you could see everything. And there was no door to the bathroom or toilet. Absolutely not. The room is called ”Romance” (it says above the entrance.) The breakfasts are excellent: fruit, vegetables, snacks, soup, omelettes, scrambled eggs, and granola. There are two types of coffee. Basically, you'll find something to suit your needs. The beach is also a special treat; it's long and narrow. It wasn't crowded in January, and sun loungers were always available. Overall, I recommend this hotel; it's a great choice for a quiet and beautiful vacation.

We stayed for two weeks. This hotel is simply amazing for its price. All rooms have sea views. The view from the bed is like being on a cruise ship. The hotel is located on a hill, and there's an escalator down to the sea. It's just over 10 km to Mui Ne village. If you rent a scooter, there's no better value-for-money alternative in Mui Ne. Downsides: it's quite windy on the hill near the hotel, and the waves can be strong. It's also a bit far from Mui Ne.

The hotel is located in Mui Ne, on the main street which the travel bus from Ho Chi Minh can go pass to drop you. Staffs are friendly, the room is clean. TV, AC, hair dryer and iron are provided in the room. The pool and the sea are definitely our favorites. We have experienced wonderful sunset as well as the sea which is right next to the hotel. Will comeback next time if we have the chance.

Hotel Feedback Follow-up I reported to the duty manager regarding the reception staff’s attitude and the manner in which the matter was handled. I would like to express my appreciation to Ms. Nhi for her willingness to listen to and acknowledge the guest’s feedback. She addressed the complaint with a positive attitude and made every effort to improve the situation. Over the course of the two-day stay, her efforts at least allowed the guest to recognize the hotel’s sincerity. As a five-star hotel operating under an international brand, service attitude is of paramount importance if the hotel aims to attract more international guests. Mutual respect is essential. While the property may still be considered for future stays, those expecting a true five-star standard of service are advised to moderate their expectations.

This hotel is not by the sea, and certainly has no beach! There's a friendly, Russian-speaking owner. The rooms are clean, and the staff is good. Daily housekeeping is provided. The furniture in the rooms is a bit old, but there's everything you need. Towels and linens are clean. Our room had a balcony facing the street, which was very noisy. The air conditioning was right above the bed, blowing air directly onto our heads. The bed was uncomfortable. The staircases and landings are very narrow, making it extremely inconvenient with luggage. The breakfasts are sparse, but edible. The pool is small but quite deep and clean. The sun loungers don't have mattresses, and there are no beach towels provided. The internet connection is good everywhere. There are cafes and shops nearby.

Большой отельный комплекс с бассейнами, сауной, хаммамом и своей инфраструктурой в виде кафе, магазинов и кофеен. Очень удобно. Цены чуть выше, чем в самом Муйне, но не критично. Есть свой пляж с лежаками. Комплекс расположен на возвышенности, непосредственно до ресепшена можно подняться на эскалаторе или возит электрокар. Есть собственный пляж. До центра Муйне примерно 20 км. Без байка не удобно. С байком запаривает кататься туда) Мы 5 дней проживали. Сам номер и комплекс нам очень понравился. Уборка ежедневная, посещение сауны входило в стоимость и бассейнов тоже. Красивый вид. Удобно спать и не слышно соседей. Отдохнули хорошо! Единственное, при бронировании было указано, что есть мини кухня, но по факту плитка не работала. Приготовить минимальный завтрак не получилось. Но для нас это было не критично, мы не обращались по этому поводу к персоналу.

It was very quiet when I checked in at night. I didn't draw the curtains when I went to sleep, and then the sun shone in around 5 a.m. I could watch the sunrise and the sea view from my bed. It was very comfortable. The sunrise was beautiful. The hotel was very large, and the sound of the waves was wonderful!

This hotel is very nice. The style is very holiday-like. The view is good. Breakfast is not a buffet. You can order a staple food and drinks. I live in a view room and the surrounding area is very convenient. There are seafood places along the road.

Before I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them. The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had. CHECK-IN Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end. FOOD: The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally). AMENITIES: Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented. Didn’t get to check the gym out but looks good. The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down. Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.) Beach water is a little clear and at this time of the year (May) the water is warm! *Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing. KIDS ACTIVITIES: They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though! Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!) *Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it. CHECK-OUT: Simply message 30 minutes before the time and it will be ok. Very simple. All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.