Hotels with WiFi in Van

"Two empty pet şişe and an empty bag of ıslak mendil bulduk. Hemde a TV komanda. Also the light at the front door was burned out, and the emiş ventilatör in the bathroom did not work. Ayna tam buharlanmıştır. Also, the toilet seat is the wrong size for the toilet. It moves around while you are sitting on it. Also, the tub does not drain while you are shoering. It covered my feet. Finally, the light over the coffee machine is too dim, and the coffee kettle lid is broken."

"Senelerdir Vana gelip gidiyorum her hafta. Hayatımda ilk kez bu kadar temiz bir otelde kaldım. Çalışanlar da mütevazı ve güler yuzluydu. Sık sık tercih edeceğim bir otel olacak gibi görünüyor."

"The hotel room showed the sign of age but it was still clean. I was happy to have offered an upgrade of room with good view of the Van lake. Unfortunately, I couldn’t sleep well because the centralised air conditioning system made me sweat throughout the night. The room was so hot! Staff were helpful and polite. Breakfast offered many choices of food. We also dined in the restaurant. Staff were friendly and helpful and the food was average."

"We stayed at this hotel for one night mainly to enjoy the facilities such as the swimming pool, sauna, steam room, and spa area. First of all, I would like to appreciate the staff and management for being friendly and helpful. We accidentally booked for the wrong date, and they kindly helped us change the booking to one day earlier so we could stay immediately, which we were very thankful for. The room itself was spacious and comfortable, and the breakfast had a good variety of options. Overall, the room and breakfast experience were good. However, the main disappointment was the wellness facilities, which were the main reason we chose this hotel. When we arrived, there were some cleanliness issues in the bathroom, including stains in the toilet, and we had to request additional cleaning. The swimming pool was extremely cold and basically unusable. We were told it had been turned off because of the seasonal change, which was disappointing as this information was not made clear beforehand. The sauna was also cold when we arrived, and staff informed us it needed a few hours to heat up, so we could only use it briefly. The steam room was completely out of service due to technical issues. In the end, we could only properly use the Turkish bath area. While the staff were polite and tried to help, the facilities unfortunately did not match the expectations created by the hotel advertisement and booking experience. I think this hotel has potential because the rooms and customer service were good, but the wellness facilities need better maintenance and clearer communication for guests."

"This hotel looked like it needs some refurbishing but it does have a strong point in that it right on Lake Van. I had a few issues during my stay but were resolved immediately. The room I was first given smelled of drainage pipes so they immediately gave me another. In the evening, I realised my hair dryer was broken. They immediately sent someone to fix it. The next day, the water from my toilet no longer worked. They sent someone to fix it immediately while I had breakfast. They are very quick to solve any problems. I loved the breakfast, so much variety. And I am grateful that they let me have my room a bit earlier which many hotel won’t even if they could. The staff are great."

"The clerks are very heartwarming. They answered all my questions for traveling and gave me some advice in English. The last day after checking out, the clerk even led me to the minibus station, telling me how to go to the Van Castle. The breakfast they offers is traditional Turkish breakfast. While the sound insulation effect of the room is very bad. Every night I will wake up because of the noise outside. If you are not strict with the sound, I strongly advice you to book this hotel."

"The staff are helpful and friendly. Some things in the room are damaged here and there, but the staff do their best to ensure you have a pleasant stay."

"It is new building and clean. Staffs are friendly & nice. Most important thing in this hotel is The reception Lady👍 She has the most important roll in managing hotel. She will help you with anything you ask regardless wether your question is About the hotel services or shopping out ir finding a suitable place. This lady is the Real important Key in this hotel. I wouldn’t recommend this Hotel without this lady sitting in reception seat👍👍👍 Thank you🙏🏻"

"Ver good"

"We stayed for 10 nights. It was really clean. The staff was excellent. The transfer was good. The hotel manager, Mr. Arkan, was a respectful man. He helped us a lot. Excellent access to everything. Shopping center, bakery, supermarket, pharmacy. Everything was good. The breakfast was good. The only problem was that the breakfast was not charged. You had to go early, otherwise everything was good."