Hotels with WiFi in Toyako

"The basic price was reasonable, but the service was terrible. The facilities were poor. The room was spacious, but the quality of the door seemed questionable, and the locking mechanism was very old-fashioned, probably because it was converted into a guest room later. There's a huge difference between lake-view and mountain-view rooms, and the front desk said almost all mountain-view rooms were corner rooms. I don't recommend the two-meal plan; although I expected frozen food, it was still incredibly unappetizing. The onsen was old-fashioned, with only one outdoor pool in a wooden hut. You could see the fireworks, but they were obstructed. I went to the lakeside pavilion for a day trip, which had fully outdoor open-air onsens – the facility difference was truly significant. The only thing worth praising was that the service was much better than expected; both the restaurant staff and the various front desk personnel I encountered had excellent attitudes."

"To be honest I was worried about this hotel after I read some negative reviews about their rooms, also feedback from a friend of mine saying the bathroom is super small. But I think we had a good time here, my room is located at 1st floor which is same floor as lobby, clean and comfortable. They use room key instead of room card, u need to lock the room door manually as it doesn't auto lock. There is a cafe, library and a piano for anyone to play at the basement. Cafe served nice coffee, and there is a door access to Lake Toya pathway. I like the 8th floor Onsen (amazing Lake Toya View)more than then basement one. Both dinner and breakfast are buffet style with lots of varieties. sashimi is very fresh. Fireworks started at 845pm sharp daily during summer. It was ok. Overall it's a good experience in this Onsen Hotel."

"This hotel is a hidden gem where I stayed for three nights. It has four floors, with the entrance and front desk located on the second floor, accessible by an elevator. On the first floor, there are separate male and female onsens (hot springs), each with three indoor baths and one open-air bath. The changing rooms are equipped with washing machines and dryers (laundry costs a very affordable 100 yen per wash, and you can buy a laundry pod at the front desk for 100 yen). The hotel offers a set breakfast (included with the stay) and dinner (can be added on arrival for 3300 yen per person), both served individually rather than buffet-style. Breakfast times are 7:00, 7:30, or 8:00 AM, while dinner is at 6:00, 6:30, 7:00, or 7:30 PM. There's a friendly Chinese-speaking staff member from Beijing at the front desk. The guest rooms are Japanese-style tatami rooms, offering views of Lake Toya and a popular photo spot. Each room includes a safe, kettle, cold drinking water, sterilized cups, a writing desk, a table lamp, a massage device, and lotion, among other amenities. The hotel also features a coffee bar and a souvenir shop near the front desk. Each room has a toilet and a sink, but no shower. The only downsides are that the entrance door to the room and the bathroom door are quite low, probably around 1.8 meters, and there's no drying room for ski gear (though with permission, you can place your ski equipment on the floor in the front desk area). The air conditioning has three powerful settings, so it never felt cold. The windows are double-paned."

"Lake Toya is absolutely stunning! The lake is incredibly serene, surrounded by majestic mountains, making for a postcard-perfect view. You can enjoy the lake scenery during the day and, if you're lucky to visit during the right season, catch a beautiful night view and fireworks display. There are hot springs, boat cruises, and walking trails nearby, making it an ideal spot for a relaxing getaway. Of all the places I visited in Hokkaido, Lake Toya was one of the most memorable. The air is fresh, the environment is clean, and the pace is wonderfully laid-back. I highly recommend it for couples, families, or anyone on a self-drive trip. I'll definitely be back if I get the chance! ⭐⭐⭐⭐⭐"

"Excellent location with a beautiful view of Lake Toya. The western Japanese room is lake facing. Able to view the fireworks directly from the room. Very basic amenities. Hotel has a free private carpark. Wide spread of buffet breakfast."

"Stayed at the Deluxe Villa in WE Hotel Toya Dusit Collection and it was honestly one of the nicest stays during our Hokkaido trip. The villa was extremely spacious, clean, and beautifully designed with a very modern Japanese style. What surprised us most was how big the villa actually was — it came with 3 bedrooms, 3 toilets, a large living room, dining area, laundry room, and even 2 floors. It truly felt more like staying in a luxury private house rather than a hotel. The atmosphere was very peaceful and relaxing, perfect for a getaway near Lake Toya. We especially loved the warm wood interior, tatami-style seating area, huge windows, and cozy living space. The bedrooms were comfortable and the entire villa was very well maintained."

"I was a little conflicted about my experience here. I was not sure if I would come back to the hotel given the high price point didnt really match the service. To begin with we were left alone at the check in kiosk to complete the check in on our own. There were so many staff everywhere and I noticed other staff were assisting other guests attentively. Then after completion of check in we noticed three small cups of welcome beverages beside our luggages. We have to ask the staff if they were prepared for us or not as nobody was there to serve us. That is really bad by the standard of the hotel. Might as well not serve the drinks. Dinner wise we were initially very impressed by the food spread during the dinner buffet. However we were so thirsty after the meal I guessed the kitchen had been quite generous with msg. It was also disappointing for the room windows to have stains / streaks as they affects the beautiful view of lake toya. So at the end of the day I guess it was the matter of expectation not being met as we really looked forward to the most expensive stay for our Hokkaido trip."

"There's no front desk service in the early morning, so this place is more suitable for guests who drive. There are no shops nearby either. However, the view outside the window when you wake up in the morning is absolutely beautiful and puts you in a great mood. The bed is large, but the bathroom and bathtub are a bit old. The jacuzzi function on the tub is broken and unusable."

"Nestled on the tranquil shores of Lake Toya, Hotel Premium Lake Toya (ホテル プレミアム・レイク トーヤ) feels like a secluded haven, a true escape from the hustle and bustle of daily life. The moment you step in, time seems to slow down, and your mind finds a sense of calm. Outside the window, the vast and captivating Lake Toya unfolds, with its picturesque scenery creating a living masterpiece that's unforgettable. Each guest room is meticulously crafted, like a work of art – spacious, comfortable, and adorned with warm, elegant decor. The private open-air bath in every room, with the natural fragrance of hinoki and elm wood, gently embraces your tired body and soul. At night, as soft lights illuminate the room, lying on the plush bed, the world feels wonderfully peaceful and tender. Waking up in the morning, brewing a cup of coffee and enjoying it with the lake view outside – a simple yet profoundly blissful moment unfolds. The warmth of the service is truly the most touching aspect here! From the moment you enter, you're greeted with meticulous and genuine hospitality. Thoughtfully, they arrange for you to change into comfortable slippers and offer a welcome drink; everything flows naturally and without pretense. I particularly remember a young female staff member with glasses who, with her fluent English and attentive, thorough explanations, made me feel incredibly comfortable and respected. Encountering such dedicated individuals during a trip is undoubtedly a rare stroke of luck. And the hotel's facilities are full of surprises! Outside the large public bath, complimentary drinks are available, along with table tennis and arcade games, adding a playful touch to your relaxation. The lobby features Japanese snacks and board games, creating a cozy and inviting atmosphere; the relaxation area on the second floor is even more serene and comfortable – once you sit down, you won't want to leave. The dining experience here is simply sublime. Various alcoholic beverages are kept in ice buckets, freely awaiting wine enthusiasts! Dinner is exquisite and innovative; each dish is a stunning work of art, so delicious that it makes you want to return just for the food. Breakfast is delicate and abundant, awakening your taste buds and setting a wonderful tone for the day. The shiso soda thoughtfully provided in the in-room mini-fridge is incredibly refreshing after a hot spring soak, leaving a lasting, pleasant aftertaste. The toiletries have a delicate fragrance, leaving the skin soft and comfortable after use – even these small details are not overlooked. The overall service is friendly and sincere, without being overly familiar, yet maintaining just the right amount of professionalism. It truly feels like a 'just right' luxury experience! The hotel's surroundings are quiet and pristine, and transportation to and from the lakeside is convenient. Whether taking a taxi or using the hotel's shuttle service to JR Toya Station, it's effortless. It feels like Hotel Premium Lake Toya is not just a hotel, but a cherished memory of a journey. Here, the scenery is more than just scenery, and the service is more than just service – it's a reason to return to square one and rediscover the beauty of life."

"The facilities are a little aged, but that is to be expected in a small town further away from the main city. The room was well heated during winter, and the room itself was clean. The toilet however, had a terrible stench. It was reflected to the staff but there was nothing they could do about it. On the bright side, the stench went away after turning on the ventilator for about 10 minutes. The location is perfect for walking over to the lake and to convenience stores nearby, and the onsen was very good."