Hotels with WiFi in Omachi

"It was a really lovely stay but communication with staff was rather difficult. Overall a lovely hotel with great service to ski resorts but please not there there are no convenience stores or services around the property. Food however on site was amazing! Love the bus schedules to the different ski resorts!"

"This is the first time I stayed at a Hoshino resort. Perhaps my expectations were too high.  Food quality was the best reason to stay here. The restaurant offers an elaborate menu. The onsen is the next big feature of the hotel. It was not as big as seen in the advertisement. Perhaps wide angle was used. Location was not great. Not much to do nearby. The free transfers to Omachi helped to kill time if you have no plan to ski at Hakuba.  Service was patchy. Below are two examples: 1) Asked reception about train tickets conditions in general but the response was we are not train company. We know that but would appreciate help in calling into the train company or checking their website in Japanese. 2) Over a supposedly fancy dinner, the server was rushing us to finish by asking us to move unfinished food items from one plate or another by ourselves to make space for the next dish. I would have expected the server to wait for us. On another occasion, the server left the next dish on the table, with lid closed, without explaining what it is. We were not sure if we should start eating or wait. The server came back in a few minutes realizing that she had not explained to us yet and apologized.  With better service and things to do nearby, the hotel will see happier customers."

"The location is super convenient, just a short walk from the train station. (Though be warned, the station doesn't have ramps, so you'll have to haul your luggage.) The hotel is also very close to the Kurobe bus station, which I needed for the next day, just across the street. I could even check the bus queue from my room to see how long it was! They say the room is 16 sqm, but it felt quite spacious once inside. The hot spring bath was still incredibly comfortable; I absolutely loved it! This hotel offers amazing value for money, and I slept wonderfully."

"Good onsen! Location near to Origawa station to Kurobe Dam which is suitable for us as it’s a 15mins drive by car! To town it’s about 15mins drive! Clean and staffs services was excellent! Price reasonable depending on the season! 👍"

"If you're coming for skiing, and prioritize value for money and comfort, this hotel is truly worth recommending. The staff are generally very warm and attentive, and they're very knowledgeable about ski-related details: helping with sending and receiving ski equipment and luggage. The entire check-in process was very reassuring and saved a lot of energy and time. Regarding meals: Breakfast is Japanese style, relatively simple but sufficient. However, dinner truly exceeded expectations: the dishes were varied and tasted excellent. If you stay for multiple days, there will be some repetition in the menu, but the overall quality is very high. For those who don't mind repetition, it's perfectly fine. For this price point, the value for money is really outstanding. Skiing convenience: The ski resort bus stop is right across the road from the hotel's back exit, very close. Even with a lot of ski gear, it's not tiring. After skiing, you can return to the hotel and immediately enjoy the hot springs, which is very comfortable. This significantly enhances the experience for those who ski consecutively. The hotel has hot springs, which are very refreshing after skiing. The rooms vary in age: Japanese-style rooms are relatively older, though some have been renovated. The rooms are very warm, making for a comfortable stay in winter. If you're coming to Hakuba/surrounding areas for skiing and want good value, delicious food, and hot springs, without prioritizing nightlife but focusing more on practicality and comfort, I highly recommend choosing this place."

"It was raining on the day we arrived, but it wasn't cold and we were able to sleep peacefully in our private room. It would be nice if the shower had a little more hot water, but it was okay. I think it's a good place to stay before climbing a mountain. The staff were kind and explained things to us carefully, which made me feel at ease. Shinano Omachi was a town I had been following on Instagram and wanted to visit."

"It was a very big hotel with nice onsen (although it smells a little of chlorine) the place was swarmed with tour groups so buffet quality was not great but edible with quite a lot of variety. Parking was spacious. I gave 3 stars for service because we encountered a rude souvenir shop staff who yelled at us in Chinese and continued doing so even after we told her that we are not Chinese!"

"I went to Hakuba to ski for half a month and wanted to stay in a hotel with a kitchen, so I chose this place. It’s not far to drive to Hakuba Ski Resort every day, but the car cannot be parked in front of the house. It has to be parked in the free parking lot outside, but it’s a bit difficult to drag the luggage back to the room in the snow! There is no big problem with the room. There is enough hot water. The room has an air conditioner and a heater, so it doesn't feel cold. But for some reason the bedroom has no door. Maybe there is only one air conditioner in the whole house, installed between the living room and the bedroom? It's a bit administratively confusing, the details are as follows: I booked Base 2, but when I checked in, the staff gave me Base 1. I asked again if it was Base 1? The staff answered yes. I thought it was a deliberate arrangement by the hotel and did not investigate further. However, when I came back from skiing the next day, I found a notice posted on the gate. It said that the staff had given me the wrong room by mistake and asked me to go to the front desk, but they did not explain the solution. After arriving at the front desk, I could not communicate with the staff, and he did not say whether he wanted me to change rooms or pay more or anything. He just apologized for giving me the wrong room. I took the initiative to ask him if there would be other guests checking in. Otherwise, can I not move? Because I had already unloaded all the items in my four large luggages, it would take a lot of time to pack them up. Plus, I was exhausted after skiing all day and hadn’t eaten dinner yet. The staff was also hesitant and kept pressing his phone, but he didn’t use his phone to translate for me, so I was speechless… After at least twenty minutes of arguing, I took the initiative to suggest that I move back to Base 2, but he just kept saying OK OK. When I asked him to get the key to Base 2, he was stunned and asked me why? How can I move in if you don’t give me the key? There was no cleaning or housekeeping during the stay, even the garbage from several days was not cleared, which was really unhygienic; towels and other supplies were not replenished either."

"We love the location because it's not far from Hakuba where we go skiing. The facilities at the hotel are great; bath, gift shop, vending machine. However, they don't have a laundry machine which is not convenience for people who come for skiing. Breakfast and dinner are super delicious. The room is spacious, we booked the Japanese style with futons. However, we wish they come and fold the futons while we were out. Other than that, it's very nice hotel."

"I was expecting a traditional Japanese inn, so it was pretty much what I expected. The staff were very kind! They provided yukata, towels, etc., so I didn't have any problems! However, the room was a little dusty, so it would be better if they improved that."