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Posted on May 10, 2026|Twin Room Non Smoking
XiaoruThe location is super convenient, just a short walk from the train station. (Though be warned, the station doesn't have ramps, so you'll have to haul your luggage.) The hotel is also very close to the Kurobe bus station, which I needed for the next day, just across the street. I could even check the bus queue from my room to see how long it was! They say the room is 16 sqm, but it felt quite spacious once inside. The hot spring bath was still incredibly comfortable; I absolutely loved it! This hotel offers amazing value for money, and I slept wonderfully.
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Price per night fromVND 1,355,071
Posted on Mar 9, 2025
Jova
I went to Hakuba to ski for half a month and wanted to stay in a hotel with a kitchen, so I chose this place. It’s not far to drive to Hakuba Ski Resort every day, but the car cannot be parked in front of the house. It has to be parked in the free parking lot outside, but it’s a bit difficult to drag the luggage back to the room in the snow!
There is no big problem with the room. There is enough hot water. The room has an air conditioner and a heater, so it doesn't feel cold. But for some reason the bedroom has no door. Maybe there is only one air conditioner in the whole house, installed between the living room and the bedroom?
It's a bit administratively confusing, the details are as follows:
I booked Base 2, but when I checked in, the staff gave me Base 1. I asked again if it was Base 1? The staff answered yes. I thought it was a deliberate arrangement by the hotel and did not investigate further. However, when I came back from skiing the next day, I found a notice posted on the gate. It said that the staff had given me the wrong room by mistake and asked me to go to the front desk, but they did not explain the solution. After arriving at the front desk, I could not communicate with the staff, and he did not say whether he wanted me to change rooms or pay more or anything. He just apologized for giving me the wrong room. I took the initiative to ask him if there would be other guests checking in. Otherwise, can I not move? Because I had already unloaded all the items in my four large luggages, it would take a lot of time to pack them up. Plus, I was exhausted after skiing all day and hadn’t eaten dinner yet. The staff was also hesitant and kept pressing his phone, but he didn’t use his phone to translate for me, so I was speechless… After at least twenty minutes of arguing, I took the initiative to suggest that I move back to Base 2, but he just kept saying OK OK. When I asked him to get the key to Base 2, he was stunned and asked me why? How can I move in if you don’t give me the key?
There was no cleaning or housekeeping during the stay, even the garbage from several days was not cleared, which was really unhygienic; towels and other supplies were not replenished either.
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Price per night fromVND 1,162,589
Posted on Feb 10, 2026
PatrickLiu
The location is remote and not very convenient to get to, but precisely because it's secluded and closer to nature, it's a great place to escape the hustle and bustle. The staff's service is professional but overly rigid and lacks warmth or flexibility. Some staff members were too cold and unprofessional, making guests feel like they were dealing with robots from a high-end brand. All in all, it was just okay, nothing outstanding compared to other Hoshino Resorts properties.
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Price per night fromVND 6,086,270
Posted on Jul 20, 2026
Guest UserThe front desk staff were very friendly and patient, and the environment was typical of a Japanese inn. The rooms didn't have refrigerators, toilets, or bathrooms; however, there were shared toilets and refrigerators on each floor. There was a large public bath (with showers) on the first floor. It was relatively close to the station and fairly clean.
Luggage could be sent to Toyama Electric Railway Station for the same price as the official price.
The biggest drawback was the lack of soundproofing. I was woken up around 5 AM by the sounds of other rooms getting up, and then more people started waking up, which made me quite tired during the day's activities at the Tateyama Kurobe Alpine Route.
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Price per night fromVND 1,124,093
Posted on May 24, 2025
O.K. MAC
I’ve stayed at many ryokans throughout my travels—often making up half of each trip—but this one felt a bit different.
It seemed to be run by just one person, who I assume is the owner. Everything was self-service, which might be understandable considering it was the most affordable option among the ryokans in the area.
Most amenities required an extra fee, such as towels. Payment was made by dropping coins into a basket and making your own change, which wasn’t very convenient—especially since I didn’t carry much cash.
One thing I appreciated was the luggage delivery service. I was able to leave my bag at the lobby before check-out and have it sent to Toyama Station (for about 4,000 JPY, cash only).
What stood out was the creativity in the shared spaces. There were several common rooms designed for relaxing and spending time—perfect if you’re traveling with friends. You could play ping pong, read books, watch TV, or use the canteen, which had a microwave and dishes available.
They even had coin-operated massage chairs and a small fitness room.
However, I must mention two important downsides:
1. Limited nearby dining options – Many restaurants shown as open on Google Maps were actually closed. The only one that was open had extremely slow service—I waited nearly an hour for dinner.
2. Insects—large ones – Unfortunately, I encountered big insects in my room, which made it hard to sleep. (He even provided insect-catch tape for me while introduce the room) I stayed awake most of the night, worrying it might come back—especially stressful since I had to get up early the next morning to catch a bus to Ogizawa.
Minds you, stairs only, need to carry your luggage down by yourself.
Overall, while it offers good value for the area and has unique communal features, this ryokan may not suit travelers who prefer full service, cashless payment, or guaranteed comfort.
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Price per night fromVND 1,736,185
Posted on Jan 6, 2026
IreneCGB
White Hotel Grand Hakuba is located up in the mountains, about a 30-minute drive from the main town area (Hakuba Station / Happo Bus Terminal). This is perfect for those who, like me, prefer a peaceful and more secluded environment.
The hotel provides a daily shuttle service between the hotel, Hakuba Station, and Lion Café, which is conveniently located next to Happo Bus Terminal. There’s no need to worry about being “stuck” in the mountains—just remember to reserve your shuttle seats in advance.
The room interiors and the surrounding scenery are beautiful—words can’t fully describe it; it’s something you really have to experience for yourself. One of the biggest highlights is the ski-in, ski-out convenience. You can start skiing or snowboarding right outside the hotel. I chose this location mainly for its easy access to snowboarding, as we were beginners and wanted a less crowded place to learn. The view from the top of the slope was magnificent—you could even see the lake.
The staff are very friendly, helpful, and warm. There are several English-speaking staff members, both Japanese and non-Japanese, which made communication easy.
We had both breakfast and dinner at the in-house restaurant, and the meals were good and satisfying.
The onsen is free to use in the morning. In the evening, it is available for private use at an additional charge, which I felt was well worth it.
Overall, I would definitely come back again. Highly recommended.
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Price per night fromVND 2,648,548
Posted on Feb 15, 2026
Guest UserThe rooms were clean, and it was a standard Japanese-style onsen hotel with both indoor and outdoor hot springs. Dinner and breakfast were both buffet style, which is quite rare. Dinner featured unlimited sweet shrimp and crab legs. Breakfast was also available online, especially the local seafood rice bowl buffet, which was very healthy and delicious. The gift shop offered a 10% discount on drinks from 3:00 PM to 9:00 PM during the stay. There was a shuttle bus to the ski resort, which was very convenient.
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Price per night fromVND 1,790,079
Posted on Jan 5, 2026
Sueling Phonpisit
We love the location because it's not far from Hakuba where we go skiing. The facilities at the hotel are great; bath, gift shop, vending machine. However, they don't have a laundry machine which is not convenience for people who come for skiing. Breakfast and dinner are super delicious. The room is spacious, we booked the Japanese style with futons. However, we wish they come and fold the futons while we were out. Other than that, it's very nice hotel.
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Price per night fromVND 3,788,039
Posted on May 22, 2025
Guest UserIt's very close to the station. Although you can't tell from the outside, the proprietress seems very friendly. There is a refrigerator, microwave, and bathing area (before 10 o'clock) which is great
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Price per night fromVND 727,581
Posted on Aug 24, 2026|Standard King Room
Guest User
A perfect experience! A forest resort with an absolutely stunning environment!
A well-deserved summer retreat! The hotel is surrounded by woods, quiet and incredibly therapeutic. Hot springs, a swimming pool, and a gym are all available, and the children's playroom is a major plus – it's the top choice for family trips.
While the breakfast variety isn't huge and there are bound to be some small insects outdoors in the summer, these minor issues are completely acceptable in such a natural setting. The service is excellent, the rooms are clean, and the overall value for money is superb. I'll definitely be back!
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Price per night fromVND 2,413,720