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Posted on Dec 31, 2024
Guest User
予約サイトでは1室と書いてあったものの、実際にはドミトリータイプでした。
予約サイトの記述ミスということで、施設側には責任はないのですが、こちらの要望にできる限りの配慮をしていただきました。
ロケーションも最高なので、来年は施設にチョクセツにレンラクをして、個室に泊まりたいと思います!
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Price per night fromDKK 884
Posted on May 29, 2026
Guest UserThis hotel is super close to the station, which is perfect for travelers catching a train the next day. If you're heading to the Tateyama Kurobe Alpine Route, they even offer a luggage delivery service, which is a huge convenience. Plus, there's a supermarket and a Daiso nearby for any last-minute shopping.
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Price per night fromDKK 346
Posted on Sep 11, 2026
Guest User這是一個家族旅館,裝修非常日式美觀,也比較新;房間帶有檜木温泉;但空調格外老舊,跟房間很不搭。距離車站步行幾分鐘,但這真的是村裡,就車站有一兩家小飯店,無任何便利店。
他們秉持着傳統的日式服務,很客氣,但是無人會講英語,交流十分困難。另外我覺得無論是早餐還是晚餐都是出奇的差,他們大概不聘請廚師,就自己家隨便做做。
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Price per night fromDKK 1,774
Posted on Mar 9, 2025
Jova
I went to Hakuba to ski for half a month and wanted to stay in a hotel with a kitchen, so I chose this place. It’s not far to drive to Hakuba Ski Resort every day, but the car cannot be parked in front of the house. It has to be parked in the free parking lot outside, but it’s a bit difficult to drag the luggage back to the room in the snow!
There is no big problem with the room. There is enough hot water. The room has an air conditioner and a heater, so it doesn't feel cold. But for some reason the bedroom has no door. Maybe there is only one air conditioner in the whole house, installed between the living room and the bedroom?
It's a bit administratively confusing, the details are as follows:
I booked Base 2, but when I checked in, the staff gave me Base 1. I asked again if it was Base 1? The staff answered yes. I thought it was a deliberate arrangement by the hotel and did not investigate further. However, when I came back from skiing the next day, I found a notice posted on the gate. It said that the staff had given me the wrong room by mistake and asked me to go to the front desk, but they did not explain the solution. After arriving at the front desk, I could not communicate with the staff, and he did not say whether he wanted me to change rooms or pay more or anything. He just apologized for giving me the wrong room. I took the initiative to ask him if there would be other guests checking in. Otherwise, can I not move? Because I had already unloaded all the items in my four large luggages, it would take a lot of time to pack them up. Plus, I was exhausted after skiing all day and hadn’t eaten dinner yet. The staff was also hesitant and kept pressing his phone, but he didn’t use his phone to translate for me, so I was speechless… After at least twenty minutes of arguing, I took the initiative to suggest that I move back to Base 2, but he just kept saying OK OK. When I asked him to get the key to Base 2, he was stunned and asked me why? How can I move in if you don’t give me the key?
There was no cleaning or housekeeping during the stay, even the garbage from several days was not cleared, which was really unhygienic; towels and other supplies were not replenished either.
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Price per night fromDKK 341
Posted on Jan 6, 2026
IreneCGB
White Hotel Grand Hakuba is located up in the mountains, about a 30-minute drive from the main town area (Hakuba Station / Happo Bus Terminal). This is perfect for those who, like me, prefer a peaceful and more secluded environment.
The hotel provides a daily shuttle service between the hotel, Hakuba Station, and Lion Café, which is conveniently located next to Happo Bus Terminal. There’s no need to worry about being “stuck” in the mountains—just remember to reserve your shuttle seats in advance.
The room interiors and the surrounding scenery are beautiful—words can’t fully describe it; it’s something you really have to experience for yourself. One of the biggest highlights is the ski-in, ski-out convenience. You can start skiing or snowboarding right outside the hotel. I chose this location mainly for its easy access to snowboarding, as we were beginners and wanted a less crowded place to learn. The view from the top of the slope was magnificent—you could even see the lake.
The staff are very friendly, helpful, and warm. There are several English-speaking staff members, both Japanese and non-Japanese, which made communication easy.
We had both breakfast and dinner at the in-house restaurant, and the meals were good and satisfying.
The onsen is free to use in the morning. In the evening, it is available for private use at an additional charge, which I felt was well worth it.
Overall, I would definitely come back again. Highly recommended.
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Price per night fromDKK 692
Posted on Jan 5, 2026
Sueling Phonpisit
We love the location because it's not far from Hakuba where we go skiing. The facilities at the hotel are great; bath, gift shop, vending machine. However, they don't have a laundry machine which is not convenience for people who come for skiing. Breakfast and dinner are super delicious. The room is spacious, we booked the Japanese style with futons. However, we wish they come and fold the futons while we were out. Other than that, it's very nice hotel.
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Price per night fromDKK 1,397