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Posted on May 7, 2026|Standard Room With 2 Single Beds
Guest UserHotel service did not say, the front desk, the front desk manager Georgian English is very good, the hotel sent a welcome email to the guests before check-in! There is also a welcome dessert!
The hotel is a former bank renovation, with extremely high floors, higher than the Moscow hotel.
Location The core of the old town, convenient, with dining bar ** fast food sculpture.
The Penthouse Suite is the largest room, double suite room type!
The fly in the ointment, the hotel is also in the soft.opening stage, according to the breakfast prepared by the passenger flow, the self-service choice is a bit small.
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Price per night fromS$ 130
Posted on Apr 1, 2026
Anonymous User
Excellent hotel! The rooms are clean and have everything you need. Breakfasts are fantastic with a great variety of options at the buffet. The restaurant where breakfast is served has a terrace with an amazing mountain view. The hotel is conveniently located, just a 10-minute walk from the old town, and there's a lovely park with a lake and an embankment nearby. I highly recommend visiting this hotel in Batumi; you won't regret it!
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Price per night fromS$ 94
Posted on Nov 23, 2024
A MajdI was extremely pleased with my choice of residence in Batumi. The location is excellent and you are never more 100 meters from banks restaurants entertainment centres Sea Etc.
The staff at Bellevue are simply excellent and in case you need any help you get the full cooperation . The facilities at the residence are of a superior nature and you have everything that you need and everything is of quality brand.
I can not wait to go back.
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Price per night fromS$ 70
Posted on May 29, 2026
Guest UserA wonderful place! It's in the Turkish quarter. Nearby is the sea terminal, the cable car, and everything you need is nearby. Cleanliness! They cleaned the room and changed the towels every day. Breakfast is buffet style. The rooms have a beautiful sea view; we indicated in the app that we wanted a good view. We stayed in May, during pre-season road repairs, but with the windows closed, there was no obstruction. Our room had a washer and dryer and an equipped kitchen. The staff is polite and pleasant. They speak English. We would be happy to stay again!
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Price per night fromS$ 81
Posted on Oct 21, 2025
Buerderen
Located in the new district of Batumi, it's close to the airport but a few kilometers from the old town. However, Batumi's traffic is extremely congested; it took us over an hour to travel just a few kilometers in the afternoon. The city's management is truly terrible.
The room was small but fairly clean. It's very close to the beach. Because our flight was in the morning, we hadn't had breakfast, and there was a 50 baht deposit required to borrow an umbrella.
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Price per night fromS$ 85
Posted on Jul 3, 2026|One Bedroom Suite With Panoramic View
NIKITAVLWe had issues during check-in. We had booked a suite for a family of four – two adults and two children aged 7 and 12. Upon entering the room, we realized there were no beds for the children. The front desk promised to resolve the issue once, then twice, then three times, and by the fourth time, we had to get assertive. Eventually, sleeping arrangements were made for everyone, but it took us 7 hours of constant reminding. Overall, it's a great hotel with good breakfasts, a gym, and an indoor pool. The cleaning is good, and the staff is polite.
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Price per night fromS$ 262
Posted on Oct 18, 2025|Classic Triple Room, Sea View, Beachfront
ATHANASIOS KARAGIORGISThe room was ok, clean and close to centre. But the pictures of room through the app didn't match the reality. This wasn't the same room. The wifi password that we are told, it wasn't the right one. Also in order to use the elevator key, you need to pay. Its not unlimited. And these info its not in the site neither the reception inform us from the beginning.
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Price per night fromS$ 49
Posted on Feb 26, 2026|Deluxe King Room-Deluxe King Room
Saumyaleo31
We stayed at Sheraton Batumi Hotel expecting the standard of a global 5-star luxury chain. Unfortunately, while the location is beautiful, the overall experience fell far below expectations.
The property’s location, right in front of the beach, is stunning. The views are lovely and the building itself looks impressive. Sadly, the service and operational quality did not match the pricing or brand promise.
Here were the key concerns:
1. Language & Service Gaps
For a luxury, premium-priced international hotel, it was surprising that several staff members struggled to understand basic English. This made even simple requests unnecessarily complicated.
2. Inedible Food on Day 1
On the day we checked in, we ordered a ciabatta pesto sandwich. The ciabatta was so hard it was impossible to chew. It literally sounded like knocking on wood. We had to remove and eat only the filling. This is basic food quality control that should not fail in a 5-star property.
3. Repeated WiFi Failures
Within an hour of check-in, the WiFi stopped working. I had official calls to attend, yet even after 2–3 hours, the issue wasn’t resolved. The next day, the WiFi again went down for 2–3 hours. In a hospitality business today, reliable internet is non-negotiable. There also seemed to be no backup plan or proactive communication.
4. Shower Head Burst - No QC?
The following morning, the shower head burst while in use, flooding the bathroom. My belongings got wet and it completely disrupted the morning. When a room is marked “ready,” basic quality checks should ensure fixtures are functional.
5. Breakfast Quality Below Standard
The breakfast buffet was largely cold. Vegetarian options were extremely limited. Even the falafel was undercooked. The omelette was overly oily. At the very least, for a globally known chain, one Indian option or more diverse vegetarian choices would have been appreciated.
6. Room Service Delays
Ordering water to the room took nearly an hour and required four calls. That level of delay for something so basic is difficult to justify.
Overall, while the location is excellent, the service standards, food quality, maintenance checks, and responsiveness did not align with what one expects from a Sheraton property.
For the price paid, this was not a luxury experience. I hope management takes this feedback seriously and works on operational consistency, staff training, and basic quality control.
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Price per night fromS$ 316
Posted on Dec 19, 2025
ChessmasterI have spent there 4 days. Check-in 15:00, rather late. Check-out until 11:00, its early, be ready for that as well. The apartments are on the 4th floor of the Steps building. I have arrived by plane. The time to get from the airport to the apartments building is about 40 minutes by foot. Or you may take a bus, though its unclear to me how you may pay it the bus without Batumi card that I had. The weather was rainy about 75% of time. Its a typical winter in Batumi. The wifi was working in apartments well. The cleaning done was every day or at least you are asked whether you need that or not. You need to wait quite some time until hot water at the shower starts. Due to bad weather my plane was postponed. The host did not help me with dealing with it, he just wanted to take 30$ whilst we agreed previously on 13$ by 1 more night by phone. So I had to figure out my new plane ticket and leave in a hurry.
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Price per night fromS$ 42
Posted on Nov 19, 2024
Guest User
This is not a 4* hotel. These are apartments in a residential complex. The room is normal with a balcony, new and quite clean. There is a mini kitchen and a washing machine. There was no drinking water or basic kitchen items (salt, dish sponge, detergent).
The location is good. Next to the sea, a park and a mall within walking distance. The airport is nearby
The breakfasts are modest. For some reason, everything that should be hot is cold. They cook in advance. The only tasty thing is tea.
This is a good 2* apart-hotel.
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Price per night fromS$ 65