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Posted on Apr 10, 2026
ManishSinghOur visit to Champagne Domaine Sacret was truly one of the highlights of our trip to Champagne. From the moment we arrived, the experience felt warm, authentic, and incredibly well thought out. This is a family-owned B&B.
The setting in Aÿ is stunning—peaceful, scenic, and surrounded by beautiful vineyards that perfectly capture the charm of the Champagne region. The hospitality was exceptional; the hosts were welcoming, knowledgeable, and clearly passionate about what they do, complimentary champagne tasting every evening at 6 pm is cherry on the cake.
The champagne itself was outstanding—refined, elegant, and memorable. Each tasting came with insightful explanations, making the experience both enjoyable and educational. You can really feel the craftsmanship and heritage behind every bottle.
What stood out the most was how personal and genuine the entire visit felt. It wasn’t just a tasting—it was an immersive experience into the world of champagne making.
Highly recommended for anyone visiting the region. Whether you’re a champagne enthusiast or just looking for a unique and relaxing experience, this is a must-visit.
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Price per night fromHK$ 1,435
Posted on Jan 3, 2026
Guest User
We arrived at 6pm, and we can’t park at hotel parking as told didn’t book. I think this information is missing when I book on line, so I parked at another car park near by. Overnight is around 13 euros. The location is very convenient, walking distance to O sushi restaurant, recommended! The room is at first floor included double bed n one foldable sofa for child . Showing is good BUT just tolite room , I feel they could improve the ventilation 😅. Breakfast we didn’t try becoz we went to morning market , some vendors are making nice food too .
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Price per night fromHK$ 949
Posted on Sep 24, 2024|Standard Double Room
Guest UserHad a change of plans and was not able to make this trip to Reims and therefore wanted to try cancel with Trip.com despite booking a non cancellable reservation. In the end, it was sadly not possible as the parties involved were unwilling to be accommodating so in the end I had to rearrange my schedule to avoid losing USD 200.
The gentleman at the front desk when we arrived was friendly and welcoming. He suggested we use the entrance with the ramp to bring up our luggage instead of the more conspicuous swing doors.
The room was on 6F and was ok. For the price I was hoping for more space. There is a weird shelf ledge against the wall where the TV is that was spanning across multiple walls that was annoying and dangerous since it was set at around 1.5 meters high off the ground. I bumped my shoulder a few times so it really is a hazard and should be removed if it isn’t purposeful.
The room is otherwise furnished in a modern and simple way. Wooden floors and plain wall tiles make it look clean and well kept.
The LED lighting strips in the walls and ceiling are distracting and would be better to be removed. It’s hard to watch TV with the glare and reflections off the flatscreen.
Minimal amenities and breakfast not included. Shower pressure was not strong and so I took longer than usual.
All in all, I would imagine this to be 20-30% cheaper for what was on offer in terms of experience and furnishings.
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Price per night fromHK$ 823
Posted on Jul 10, 2026
Guest User
Newly renovated, the ground floor reception area is large and fully equipped, with a TV bar, billiards, breakfast area, and a small outdoor swimming pool.
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Price per night fromHK$ 829
Posted on Nov 1, 2024
Chiu
The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
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Price per night fromHK$ 1,213
Posted on Jun 9, 2026
Anonymous UserThe hotel itself is good, with a decent variety of breakfast options and pretty nice rooms, plus there's parking available.
However, the service leaves a lot to be desired. Upon check-in, we were told that the room type we booked was unavailable and they could only offer us an accessible room, which was awkwardly equipped and clearly not meant for general guests. This is quite unacceptable, especially when guests book well in advance and arrive for check-in an hour after it starts, at 5 PM. The receptionists initially refused to offer any alternatives, then suggested a room at an extra charge (why should we pay more when they can't even provide the room we booked?). It was only after speaking with a senior administrator that we finally managed to sort things out and get a room without an additional fee. The receptionists were very unfriendly throughout this process, which is not the welcome you expect on arrival.
There wasn't even a bottle of water in the room when we checked in; it was only provided the next day. Tea and coffee weren't replenished either, which was disappointing.
To top it off, the Wi-Fi didn't work for our entire stay (a whole three days!). I've never encountered this in a hotel of this caliber before.
The parking payment system is also inconvenient; you have to pay when exiting, not at reception. And it's quite expensive for this location.
On the upside, it's a genuinely short walk to the city center, about 10-12 minutes.
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Price per night fromHK$ 1,122
Posted on Feb 15, 2026
Guest User
Location is great just at front of the Cathedral. Rooms with the view are very small and the price is elevated as there are practically no other competitive hotels.Next time in Reims I consider to rent an apartment.
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Price per night fromHK$ 1,423
Posted on Nov 20, 2025
Guest User
The hotel is perfectly located, near to the Train station and all main attractions. The building itself is old and chic, very beautiful. We had a room with windows to the street, so it was a bit loud since the street is busy. Anyway, our stay was great. The hotel staff was really friendly and helpful. We payed for 2 breakfast at hotel, there were enough food, coffee is a bit odd, but other options are great. Orange juice is freshly made.
We recommend hotel, thank you!
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Price per night fromHK$ 597
Posted on Jun 23, 2026
Guest UserCheck-in at Hôtel des Arcades was easy, and the staff were helpful, friendly and very welcoming, which made a good first impression.
The room itself was fine, although it was warm. However, the bathroom was disappointing. Taking a shower felt a little like being in a caravan, with the curtain touching the toilet, and once the shower had been used the toilet area was wet. The door also did not close properly.
Overall, the hotel could definitely do with some TLC. Given its location in such a great city, a few thoughtful touches, such as photographs or local artwork on the walls, would really help give the place more character and make it feel more connected to its surroundings.
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Price per night fromHK$ 550
Posted on Feb 15, 2024
Valérie Sontot
I am a little mitigated about my stay in this hotel. A litch at the top, beautiful surface of the room. But level equipment.. Nothing. No soap in the distributors, half-scrapped toilet glasses, very old moquette. It seems that nothing is done to bring the client back.
I welcome the staff's sympathy.
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Price per night fromHK$ 485