Hotels with WiFi in Biscay

Whilst the facilities of the room are good the communication is absolutely woeful. We tried for 3 days to contact the property after they sent the pre-registration email through ALL of their channels - email, Whatsapp and phone call with not one response. It came to the day of arrival and with no response we had to try via Trip.com and finally got to live chat with a person who then followed up with the hotel. Needless stress for us that could have been avoided with a simple reply. Whilst we had an enjoyable stay the public areas are very dark (the walls and ceiling are painted a very dark grey) and similarly in the bathroom of the room - seemed a very odd colour choice. Also, we could smell what others were cooking in their rooms. Finally, (not the hotels fault) but we had noisy neighbours in the room above and as the floors are timber we could here them (or their kids) making noise til 1 am. Overall, disappointed.

The lady at the front desk was very friendly and enthusiastic when we checked in, asking if we needed a map and briefly explaining the surrounding routes. The water pressure in the bathroom was a bit low, and switching between the showerhead settings required some guesswork. Breakfast had a decent variety of choices. It's only about a ten-minute walk from the Guggenheim Museum and the airport bus stop. It would have been better if they had provided information about the airport bus service being suspended on May 1st, as we checked out on Labor Day and waited at the bus stop for over half an hour for nothing.

Stay: 2 nights in February 2026 Review: 1. Very cold room and bathroom. The room and especially the bathroom were extremely cold. When the air conditioner is turned on for heating, it blows directly onto the heads of people sleeping in the bed, making it uncomfortable and difficult to breathe. 2. Very noisy. The room faces a busy street. People were talking and making noise outside throughout the night. The sound insulation is very poor. 3. Extremely small room. The room is clearly designed for one person (this is even indicated on the hotel’s floor plan), but we were accommodated there as two guests. There is almost no space to place luggage or personal belongings. The bathroom also has no shelves at all. 4. Uncomfortable toilet placement. The toilet is positioned in such a way that it can only be used diagonally, which I consider completely unacceptable. 5. Missing desk shown in photos. The room photos showed a writing desk, but it was not actually present. We had to spend time requesting and arranging for a desk to be brought to the room, as it was necessary for work. 6. Parking information is misleading. The hotel description states that parking is available, but in reality it is about a 15-minute walk away. This is very inconvenient when traveling with luggage. We only discovered this upon arrival. This information was not communicated in advance. There is also nowhere near the hotel to stop even for 5 minutes to unload luggage. Additionally, there is no reception desk at the hotel, so it is difficult to quickly ask for assistance.

Beautiful hotel, amazing facilities to work from, one of the best gyms that I’ve been to, it would have been so much more seamless if parking, gym etc were included in the price. Especially if the pool provided by the gym is not available, not having to pay for the gym one would make more sense

It is clean and friendly. The room condition is good for the price. (Hotels with the same price near Abando Station have smaller rooms for the same price) You can walk to major tourist attractions and public transportation is good, so it was convenient for sightseeing.

Overall, a positive stay, fitting for a 4-star hotel. The hotel boasts a modern image, good organization, and a comfortable level suitable for both leisure and business trips. Pros: • Strategic location next to San Mamés Stadium, with good access and efficient connections to the city's main attractions. • A new hotel with modern and well-maintained facilities. • Comfortable, quiet, and functionally well-equipped rooms, with good air conditioning and comfortable beds. • Professional and friendly service from the staff. • Good value for money for its category, especially considering the hotel's overall standard. Areas for Improvement: • The breakfast could be more comprehensive and balanced, with a greater variety of healthy options (fresh fruit, whole-grain products, sugar-free/lactose-free alternatives). • Room cleanliness, while acceptable, should be more meticulous in micro-details, consistent with the expected level of a 4-star hotel. • Lack of common areas for socializing, such as a bar, lounge, game room, or other communal spaces that invite guests to spend time outside their rooms. • The hotel parking is functional, but the price is high. Furthermore, there's no free or affordable parking nearby, which is a drawback for those traveling by car. Conclusion: A good 4-star hotel, modern, comfortable, and well-located, with room for improvement in some complementary services and operational details. Recommended for those seeking quality, tranquility, and good overall stay conditions in Bilbao.

If you have ever wanted to use the toilet while maintaining direct, uninterrupted eye contact with your travel companion, Letoh Letoh Bilbao is the hotel for you. It easily wins the grand prize for the most absurd room design ever conceived: the toilet and shower are trapped inside a glass box on the side of the room. It affords absolutely zero privacy, making it a spectacular choice for anyone looking to destroy all romance or mystery in their relationship. Beyond the exhibitionist bathroom layout, the amenities are aggressively basic. Do you enjoy a morning coffee or tea in bed? Too bad. There are no hot beverage facilities in the room. When I ventured down to the lobby to request hot water, the male receptionist grudgingly boiled some for me, making it very clear that my desire for warm hydration was ruining his day. While the female colleague who checked me in was lovely and welcoming, I had the terrible luck of dealing with this human dark cloud for the rest of my stay. Every single question felt like a personal insult to his time. The cheap, budget-airline vibe of the room extends to the lobby café, which serves everything on disposable paper plates and cups. They also don't bother to cover their pastries, meaning the cakes are dried out and by the afternoon. The location of the hotel is actually quite good, but unless you are traveling entirely alone and enjoy being glared at by hotel staff, a good location is simply not enough. Skip this one.

The hotel is located in the pedestrian street of the ancient city of Bilbao. You can't get there by taxi. You have to walk in. The hotel lobby is shown in Figure 1 and the room is above the second floor; The old house is remodeled in a very good environment. The rooms are named after each name. Find your own room according to the email. There is a password on the email. Each room is entered by password. You can go to the ancient city at night, there are many shops and bars downstairs. Good value for money

Overall good experience, good stay, good price, good sized room. Location was good. Beds were comfortable and not too small. Room was basic but we knew that going in. There was a microwave wave and fridge. It took us a while to figure out the air conditioning but it worked. There wasn’t soap in the bathroom. Some issues were that it being a dorm it didn’t have things that you would find in a hotel room like a blow dryer or cups. So we could heat water in microwave but we had to buy cups to hold the water in. If we had access to a kettle or a blow dryer or mugs, even paying to rent one would have made things easier. The laundry room did not accept coins so we had to download an app to wash our chonies. I’m not sure giving some app my credit info to be able to clean my chonies was worth it.