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Posted on Apr 28, 2026
Guest UserOverall, it's a great choice. The airport shuttle runs from 5 AM to 11 PM, every half hour in the early mornings and late evenings, and every 10 minutes during the day. We stayed for three days and rented a car for two of them. Parking was free, and we could take the hotel's airport shuttle to pick up and drop off the rental car at the airport. For pick-up, you need to wait outside the departure gates on the third floor. The shuttle is a black 9-seater Mercedes-Benz. Breakfast is a bit simple, but they offer takeout, which is very convenient. I would definitely come back again.
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Price per night fromCAD 156
Posted on Sep 28, 2025
Simon
⭐️⭐️⭐️⭐️ Great Location, Cozy Room—Watch the Bed!
Vicci Consulado de Bilbao has a fantastic location—right in the heart of the city, with easy access to shops, restaurants, and public transport. It’s perfect for exploring Bilbao on foot.
The room itself was stylish and clean, though quite compact. If you’re traveling light, it’s fine, but space is definitely tight. One funny (and slightly painful) moment: I actually fell off the bed! It’s positioned close to the wall and a bit narrow, so maybe not ideal if you toss and turn at night.
Despite that, the staff were friendly and helpful, and the overall vibe of the hotel was modern and welcoming. I’d recommend it for solo travelers or couples who don’t mind a snug space and want to be in the middle of the action.
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Price per night fromCAD 238
Posted on Aug 22, 2025|Junior Suite
Jimmy _ValenciaWe had such a great time this year for Semana Grande. And the Axel Hotel was in the perfect location for us. Right on the river next to a great spot for drinks and food. The rooftop pool is also a great spot to watch the fireworks! The staff was so helpful and friendly. And although we didn't need housekeeping while we were staying there they offered every day to clean our room or swap out towels or necessities for us. What a great experience. We will definitely be back!
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Price per night fromCAD 213
Posted on May 6, 2026
Gabe goes globalBeautiful hotel, amazing facilities to work from, one of the best gyms that I’ve been to, it would have been so much more seamless if parking, gym etc were included in the price. Especially if the pool provided by the gym is not available, not having to pay for the gym one would make more sense
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Price per night fromCAD 197
Posted on Jun 22, 2025
Hosan
Choose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city.
What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage.
The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers.
We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom.
The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
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Price per night fromCAD 164
Posted on Aug 3, 2026|Double Room
Guest UserReally enjoyed our stay here. The hotel is very modern and clean, the rooms are massive with good facilities and the staff were friendly and helpful. It is also in an excellent location with amazing transport links (there is a direct bus from/to Bilbao airport). Both myself and my parents felt this is one of the best hotels we ever stayed in (especially given the price), and would certainly be staying here again if we are to return to Bilbao
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Price per night fromCAD 157
Posted on Apr 12, 2026|Standard Room With Double Bed
lulfazeI stayed in a room on the first floor this time. It was very clean and quiet at night. The front desk staff were very helpful, and you could borrow umbrellas from the reception. Breakfast was just okay, with not much variety. Parking was 20 euros a day.
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Price per night fromCAD 175
Posted on Apr 30, 2026
Guest UserHotel is in a great location, close to shopping district and close to bars and eateries.
Rooms are spacious and clean. The bathroom had a shower and a bath which is unusual but well received. About 20 mins in a taxi from Bilbao airport.
Service was good at check in/out.
Roof top bar is a nice offer with a variety of drinks.
I would stay here again.
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Price per night fromCAD 249
Posted on Jun 11, 2026
Guest UserThe hotel was in a great location - walking distance to everywhere and only ten minutes from the bus stop coming from the airport. Lots of bars and eateries near-by and not far from the main shopping area in one direction and the football stadium in the other.
The bedroom was spacious and clean but pretty basic. The room was quiet. The buffet breakfast was excellent (apart from the coffee) and the hotel had a small bar and seating area that was usually busy.
A decent spot that is usually well-priced ( I was there for rugby and it was over-priced!)
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Price per night fromCAD 135
Posted on Aug 20, 2026|Double Room for Single Use 1 Pax
Guest UserThe hotel itself is great, and I especially appreciated how kind and helpful the Colombian receptionist was.
However, my experience with the service was disappointing. I was staying for business, and although it was a bank holiday, I needed to use an iron before an important meeting. I had to wait 45 minutes, and when I called reception again, I was told that, following the housekeeping staff’s advice, they could only provide one after 10 a.m.
I explained that I was working and was already running late for my meeting. Thankfully, the receptionist eventually brought me the iron himself, and I really appreciated his help.
Overall, a nice hotel, but the situation with the iron was unnecessarily frustrating—especially for a business traveller.
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Price per night fromCAD 163