Discover what our Bansko hotel and mountains have to offer! Four Points by Sheraton Bansko stands out among hotels with spa facilities, stylish rooms, and year-round access to skiing, hiking, and the historic center. Start your day with a breakfast buffet at Garden View, our floodlit buffet restaurant overlooking the hotel gardens, green in summer and snow-white in winter. For stylish a-la-carte dining, La Terrazza is another inviting restaurant. After mountain days, unwind at our Bansko hotel with spa facilities, including a heated pool, sauna, jacuzzi, treatments, and therapies designed to pamper body and soul. With a central location close to the gondola, plus a shuttle service to and from it, our Bansko, Bulgaria hotel is ideal for ski breaks and relaxed mountain stays. Guests praise the location, clean rooms, helpful service, and spa facilities. Modern rooms and suites feature balconies overlooking the gardens, town, or mountains, creating a memorable stay at our welcoming Bansko ski hotel.
"I have a special experience with this hotel. So I am staying for 2 nights. On the first night, they gave me a disabled room instead of what I had booked. I have tried to speak to the receptionist but have been told that it is fully booked, so they are not able to provide the room type that I booked. When I checked in, they did not mention anything about that. So I would advise to double check when you get into your room.I have talked to trip.com, and they informed me that the hotel has actually upgraded my room with a balcony. But I don't actually use the balcony and I would like to get the room type that I booked because that is what I need. So trip.com has sorted it out for me with the hotel manager and they agreed to change the room for me on the second night. I would say the room that I booked is much more bigger than the room that I stayed on the first night. There are pictures for both room below. I am glad that trip.com can sort this out for me and the hotel has changed it for me. Otherwise I probably will make a complaint about that. So, I am quite satisfied about sorting out the query. The room is clean in general. However, the pillow is not comfortable at all. A basic selection of breakfast. Location is quite good as it is only 5 to 10 minutes walk to ski schools and the resort. It is close to the restaurant as well. Staff are good, but I found a bit difficult to communicate in English. They can speak English, but I would say only basic conversation. The ski school in the hotel is too expensive. Although they said it is a VIP course but you can found somewhere cheaper in about 5 minutes walk."