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Stayed here for a day and stayed very pleased. Hosted clean, rooms neat, bed linen fresh. Especially liked the atmosphere staff friendly, always helped with questions and advice around the city. There is everything necessary in the kitchen, the Internet worked stable. Convenient location: a number of shops, cafes and transport stops. For its price excellent option. If I still go to Almaty, I will likely stay here again.

I liked everything! The hotel is new, so it is doubly pleasant to use everything. Delicious breakfast, served in portions, the location of the hotel is convenient - closer to the mountains and the river, all the staff are very friendly and welcoming. I definitely recommend it!

The entrance is on the first floor of the green and white building shown in the second image. There's no elevator, so be mindful if you have a lot of luggage. The facilities are new and clean, including the restrooms. The bed sheets and blankets were also spotless. The common areas are well-equipped. If you need towels, you can get them at the reception. It's a bit far from the center of Almaty. The nearest subway station is about a 30-minute walk, but there's a bus stop very close by. There's a supermarket nearby, which is convenient for shopping. You cannot store your luggage after check-out.

Everything was fine except for the payment process. It's really inconvenient when Trip.com charges your card, and then upon arrival, you have to pay the hotel again, with Trip.com eventually refunding the initial payment. Hotels with this payment method should just not be offered at all.

The staff is alright. The hostel itself is so-so. There's no air conditioning, or we didn't turn it on, so opening the windows makes noise. There's only one women's restroom, combined with a shower. If you want to use the restroom, you have to endure it. Trip.com charges your Russian card, but when you arrive, they demand cash. And you're not prepared for that, not at all. In the end, the money I spent on accommodation didn't last me the rest of the trip. The money should have been returned to my card, but it still hasn't arrived.

The hotel is located right in the heart of the old town, making it very convenient for getting around. The room was clean and the location is excellent, with convenience stores, cafes, and bars all within walking distance. However, the 5G signal was weak inside the room, and the hotel Wi-Fi was unfortunately not usable during my stay. Overall, a clean hotel with a very convenient location, but the internet connection could definitely be improved.

Всем советую этот отель для отдыха во время долгой пересадки! Очень удобное расположение прямо в аэропорту — не нужно никуда ехать и тратить время на дорогу. В отеле есть душ, предоставляют всё необходимое: полотенца, зубную щётку и другие принадлежности. Очень чисто и комфортно. Также можно оставить багаж, что особенно удобно во время пересадки. Отдельно хочется отметить приятный, внимательный и вежливый персонал. Спасибо за комфорт и хороший сервис! 😊

Overall, it was a decent stay. The staff were friendly, helpful, and communicated well throughout our stay. The only disappointment was that our premium room was advertised with two queen beds but only had one. Also, the room had no windows, which was a bit of a bummer. Other than that, everything was fine.

I liked a hotel that booked on the recommendation of colleagues. It was convenient in terms of location to the workplace. Yes, it was not difficult to get to any place of the city from it. Staff is polite and ready to help. It is clear that I had the simplest room (third floor), but there are still a couple of moments that you need to know who wants to settle there. The bathroom is spacious, but there is no hook or hanger to hang a towel or clothes. The towel dryer is located above the toilet and it is not very convenient to place the towel. It was surprising that no trash was taken from the room. And after 3 days of stay, the cleaning was not done. As explained to me, I had to leave the key and inform the staff that wouldn't mind if cleaning was done in my absence. To be honest, I haven't met with such a rule anywhere. M.B. This is the special rule of this hotel, but no one said about it when the settlement was made. Like my colleagues who settled in other rooms. Since I didn't order food in the room (and there is no special food room in the hotel), I can't appreciate its quality. There is always a possibility to order coffee at the respiratory. In general I can put a solid 4-co.