Featured facilities: Fitness Room, Massage Room, Spa
Very Good
54 reviews
8.8/10
1 night
From JPY 13,465
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9.2/10
Great
AAnonymous UserBeautiful place with a clean beach and christal clear water, a good service and average food quality. Difficult to reach, but any transfer is perfectly organized by Hotel management.
As nice as the location is and understanding that they need to have a own power and water plant, complex logistics, it is in my personal opinion heavily overpriced. Breakfast and food quality in general is nothing special, but priced as 5 Star resort in the Maldives, where you are pampered like a king/queen.
A boats trip for 500€ with a ham and cheese toast and on a wooden junk cutter is just not worth, as nice as all staff is.
I enjoyed the time, but would not repeat it. There are much better value for money offers in this luxury category.
KKaliannaThe resort was on an isolated island. Took 20-min car ride from the airport and 45-min boat ride from the port to the island. Our room was supposed to be ocean view, just right behind the sunrise villas. Unfortunately, the trees have grown high & hardly can we see the ocean. So best to go to the beach and enjoy the sceneries there. Not worth paying extra, unless it's sunset villa. Breakfast was acceptable, but in-room dining service need improvement. Especially, the cleaning up part. The swimming pool is under maintenance and I thought seafood & sashimi would be good, but nope, which is a bit extra disappointing. However, the general experience was good since the staffs are very nice and polite. We received different types of local snacks daily and turned out the kitchen made Filipinos food better than international ones. For morning hiking to Eagle Point, it's not really worth it, unless you have a drone to have 360-degree view. Intended to rate 3.8/5, but I got to see the sea turtle so 4/5 ~
GGuest UserOverall, average hotel. I was disappointed and wouldn’t stay here again.
Room: stayed 5 nights. The room has a mold smell upon entering that persisted even with the bathroom door closed. The toilet also flushed very slow and sometimes required 2 flushes. Room was spacious, and otherwise quite clean and comfortable. Quite dated and furniture had lots of dings/scratches which doesn’t really matter.
Staff: I always try to be friendly to service workers because I know their work is hard. The staff I encountered seemed grossly disinterested. On the day of check in, I asked for some water (as I had to wait a few hours till check in), and was asked to pay 65 php for a bottle, but I witnessed another guest receive one for free. Not sure what happened. Also had some communication issues regarding laundry that I had done with the hotel. Perhaps the staff is overworked.. I didn’t experience the friendliness that other reviewers speak of.
I do want to shout out Mou, the activities/tour coordinator! She was very friendly, and helpful in planning my activities. She helped address an issue I encountered with my tour very promptly and efficiently. Thank you Mou!
Also thank you to the security guards who helped me call tricycles!
I wouldn’t stay here again, nor would I recommend anyone to stay here.
Suggestions: I think communication needs to be improved. If a staff member is busy, it is OK for them to let the guest know that it will be a moment. Would also recommend addressing the mold smell in room 320.
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