The place is very homey. Having Lime and Basil (a really good Thai restaurant) at the ground floor is a major plus. Food is very accessible with different options along South Drive. The view from the roofdeck is amazing too! The pet peeve is the elevator that keeps stopping on the 5th floor and is misaligned. My luggage got caught in the gap and the wheel nearly snapped off. My fault for not noticing the gap but does matter.
Location: Infront of a street. Can easily get a taxi. Walking distance down the street to reach a supermarket, laundry and food shops. Part city view and part mountain view in front of my business suite room, best view at night with all the bustling city lights next to the silent mountains. Near Botanical Gardens park where I go for a daily walk.
Cleanliness: My room was cleaned and tidied up well on my request on alternate days. The toilet at the ground floor next to the restaurant needs constant cleaning and drying up. My frequent visitors find the floor mini - flooded few times.
Service: Best service so far was from the amazing lovely room cleaners who were always smiling and quite courteous as they work tirelessly. The hotel's Elements Restaurant staff were also hardworking and respectful. The proficient chefs and sous chefs cooked relentlessly without pressure to deliver yummy food on the table! I ate way too much delicious Filipino food! The front desk staff needs to be a bit more approachable by smiling a little more as they are the first main contact of clients. Also I reckon management staff responsible in receiving communication via emails from clients need to be more pro-active by replying or acknowledging receipt of emails.
Facilities: I enjoyed using the treadmill at the hotel gym. They have the equipment that you can find in a basic gym which is wonderful albeit one of the 2 treadmills was out of order. The hotel restaurant is mostly busy and cramped. They have delicious buffets for breakfast, lunch, merienda/snack and dinner and are not too expensive. Hence a huge crowd from outside the hotel also flock this restaurant. There is a small pool next to the restaurant but way too closed to the dining tables where patrons are eating.
My other suggestion for hotel management is to ensure that the electric power points are safe. All the power points in my room were eliciting a mini-spark every time I plug in to charge my laptop, mobile phones and electric gadgets including the room's bedside lamps, lounge lamp, kitchen kettle. Beware to foreign hotel guests not to flush used toilet tissues as it can block the toilet bowl which happened on the second day of my one-month stay. Yes, chuck it into the bin next to it instead. The room lounge's sofas are already worn-out and scratchy; covering it with throw blankets would be much comfortable and cleaner-looking.
Overall I enjoyed my stay and will potentially return in a year's time.
Quite a nice place and good for families to stay together in one property with 2 rooms. The living room and kitchen are quite big and can cook you own dinner if you want. The location is a bit hard to find and be careful not to mix up with other properties also called Prestige Vacation Apartments - with diff condo name.
It was beautiful. the interior of the mansion is luxurious looking , i like the view coz its just near camp john hay so many pine trees. thank you trip.com for arranging this hotel, despite having issues on my first booking. overall i love my stay here. 🌲🌲❄️🥶 relaxing stay..
The place is near the mansion. It is quiet and suitable for families. The unit is a Korean-style homestay with a kitchen. The fan is a bit loud, but overall it is a good option for a family stay.
We arrived Feb 15 10am, medyo napaaga ng konti. The room is good for 5 pax, with balcony for both rooms. Malinis and well maintained naman po ang Unit. Accomodating namang recep, but the host didn’t contact me since nasa abroad pa daw sabi ng receptionist. happy and satisfied naman kami ng family ko. With wifi naman, kaya happy mga bagets. Netflix is not working lang.
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Price per night fromMXN$1,250
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For hotels with Gym in Baguio, the average price on weekdays is MXN$2,165, and the average price on weekends (Friday - Saturday) is MXN$2,276.
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