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9.1/10
Great
OOlga PetrovnaThe room is wonderful! The spa is excellent!
The breakfast and service in the restaurant are excellent!
The reception staff is different.
There are very nice and pleasant girls, but, unfortunately, not all of them are like that(
When checking in, by mistake, I was given a room without a balcony, when I went down and asked to change it.
They changed it for me, but with such an expression on their face, and I won't even mention the apology for the inconvenience caused..
They also didn't say anything about breakfast at the reception, and about the spa accordingly..
Many people in this hotel really need courses on working with guests
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