The Jinshanling Great Wall Hotel is an ideal spot for travelers wanting to discover the city. The Jinshanling Great Wall Hotel offers a pleasant stay in Luanping for those traveling for business or leisure. The hotel is 16km from Liushuigou Railway Station and 86km from Chengde Puning Airport. The nearby area boasts an abundance of attractions including Jinshanling Great Wall - Xianyin Temple, Jinshanling Great Wall and Hualou Valley. In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is particularly popular with those traveling with families.
"First, the pros: The hotel's location is excellent, just a stone's throw from Jinshanling Great Wall, which is incredibly beautiful and peaceful. The hotel's design is also visually appealing, with individual courtyards forming a small village. The standard rooms are designed in a traditional enclosed style with a courtyard, offering good natural light and ventilation.
Now for the cons: Firstly, some of the staff lack professional ethics (let's not even get into service quality). When we were checking out, we couldn't find a taxi. The concierge told us there was nothing they could do and we'd have to take an unlicensed car. Then, a male staff member offered to drive us for an exorbitant 600 yuan! Keep in mind, ride-sharing apps estimated the fare at just over 300 yuan, and a carpool would have been around 180 yuan! We later found out that there's a convenient tourist bus service at the visitor center near the hotel, which runs daily to Beijing Dongzhimen for only 80 yuan, but the staff deliberately withheld this information! Many international guests stay at this hotel; such responses would be a disgrace to Chinese hospitality! I hope the hotel takes this seriously and rectifies the situation.
Another issue is the hotel restaurant, which is quite a rip-off. The 78-yuan smoked chicken had a thick layer of coriander under it, with very little meat! In short, while the hotel itself is beautiful, the service ruins the experience. I've included photos, both good and bad, so everyone can be aware and avoid potential pitfalls."