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Posted on May 12, 2026
Guest UserI stayed here for 3 nights during my trip to Waikiki. It's a bit far from the main bus routes, so it's best suited for those looking to relax and take it easy in Waikiki. Among the hotels in Waikiki, this one stands out as being exceptionally new, which made for a very comfortable stay.
Here are my thoughts:
**Pros:**
* The room was clean.
* Even on a lower floor, the view was good.
* Housekeeping was excellent.
* Free morning coffee was available.
* It came with a kitchenette.
**Cons:**
* The water pressure was a bit weak.
* Due to ongoing renovations, the elevators took a long time, and some facilities were inaccessible.
* The front desk/lobby area felt a bit underwhelming (possibly due to the renovations?).
* The pool lacked a resort-like atmosphere.
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Price per night fromNZD 760
Posted on Mar 21, 2026
Guest User
The hotel is nice for the price of low $223 but they charge $45 per day of activity fees but I never used. The location is about 10 minutes walk from the central Waikiki area but is OK. The breakfast buffet is good and includes in the room package. The only problem is that they only have valet parking for $60 per day. It took them 45 minutes in the morning to get my car down on day 1 and we missed the tour. The other days were 10 to 15 minutes. I guess they don’t have enough parking so they have to double park and triple park. I tried to park at the adjacent Banyan lot but all full after 8pm. There are no other viable option other than valet parking in the hotel.
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Price per night fromNZD 259
Posted on Apr 29, 2026
Guest UserThe room was very clean, and the pool was great for swimming and sunbathing. Stepping out of the hotel, you're right on Waikiki Beach's commercial street, making it convenient for dining and shopping. We stayed on the 9th floor, looking down at a rooftop. The downside was that the music from what seemed to be other hotels' bars nearby was quite loud late at night, which could affect light sleepers. The hotel breakfast was typical American, but offered average value for money. The hotel's parking lot uses a mezzanine style, so remember your spot when coming and going.
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Price per night fromNZD 340
Posted on Jul 6, 2026
F415HSNI recently stayed at this hotel in the Penthouse and, overall, had a pleasant stay. However, there were several areas where the guest experience could be improved.
Pros:
* The location is convenient, with Waikiki Beach approximately a 15-minute walk away.
* There are plenty of restaurants within walking distance, although I would recommend making reservations in advance as many are very popular.
* There are numerous ABC Stores nearby, making it easy to pick up snacks, drinks, souvenirs, and other essentials.
* A special mention goes to Ralph, who was outstanding throughout our stay. He was friendly, approachable, and always happy to help with any questions or recommendations. He quickly became our go-to person whenever we needed assistance and is a real credit to the hotel.
Cons:
* Upon arrival, we were not offered the welcome drink that other guests appeared to receive. We checked in shortly after 3:00 pm, yet we saw guests arriving at around 9:30 pm the previous evening being offered welcome drinks. It was disappointing that this was not provided consistently.
* We were never informed that the hotel offers complimentary beach umbrellas and chairs on a first come, first served basis. We ended up purchasing our own before accidentally overhearing another member of staff explain this benefit during another guest’s check-in.
* Similarly, we only discovered that the hotel offers a complimentary walking tour after overhearing a different staff member mention it to another guest. It would have been helpful if all guests were informed about the activities and amenities available during check-in.
* We booked the Penthouse expecting to fully enjoy the advertised 90-degree views. While the views themselves were excellent, the balcony was much smaller than expected and not really large enough to comfortably sit and enjoy them.
* The bathroom, particularly the bathtub, felt dated and would benefit from refurbishment.
* The room itself is showing its age and could do with a modern refresh.
* The breakfast room is exceptionally small considering the number of guests staying at the hotel. During busy periods it becomes crowded and difficult to find seating.
* One morning, a guest was allowed to bring a dog into the enclosed, air-conditioned breakfast room. To my understanding, this is not permitted under Hawaii law unless the animal is a legitimate service animal, and it made the dining experience uncomfortable.
* The Skyline floor cannot be accessed using the elevator on the far left, which was inconvenient and not clearly explained.
* At check-in, a $200 deposit was authorised along with an additional hold on my credit card. This extra charge was never explained by staff, and I only became aware of it after reviewing my credit card statement. Greater transparency regarding incidental holds would have been appreciated.
Overall, the hotel is in a good location with helpful staff, especially Ralph, and provides a comfortable base for exploring Waikiki. However, there were several inconsistencies in communication and a number of facilities that would benefit from updating. Better communication during check-in about available amenities, clearer explanations of credit card holds, and refurbishment of the rooms would significantly improve the overall guest experience.
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Price per night fromNZD 205
Posted on Feb 28, 2026
Guest User
We stayed in an ocean view room. It was very close to the sea, and the view from the lanai was absolutely stunning. I think it was one of the ocean view rooms with the best views, being so close to the ocean. I'm very grateful that we were allocated this particular room. The housekeeping staff were also very friendly and pleasant, which made our stay enjoyable. The location was also excellent, close to the Duke Kahanamoku statue in the heart of Waikiki. The only downsides were that there was no explanation about the resort points we were supposed to receive as part of our stay. Also, we booked three rooms for six people, but due to their system, we could only process payment for one room at a time. This meant I couldn't use the same credit card for the second room and had to scramble. I'd recommend bringing enough credit cards for each room you book. These two minor issues were a bit disappointing, so I deducted one star from the service rating.
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Price per night fromNZD 641
Posted on Apr 6, 2026
Guest User
Very nice location, one block away from the beach. Front desk staffs Angie is super friendly and welcoming . Room itself is nice and clean. They offer a hospitality room after you check out if you want to use it to take a quick shower, which is very nice if you have a late flight.
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Price per night fromNZD 306
Posted on Apr 18, 2026|Ocean View 2 Double Beds
tingna_sI've stayed at this hotel twice before for my Hawaii vacations, and the service has always been great. Since most flights arrive around 11:00 AM, I've usually been able to check in early for free if there was an available room, allowing me to go straight to sleep. However, this time I had to wait until after 4:00 PM for check-in. To get into a room immediately, I was asked to pay an extra $150. Given the time difference and my urgent need for rest, I agreed to the $150 surcharge. But then I was told that if I switched to a different room type, it would be an additional $80 per night, and they would waive the initial $150.
First, I have to say the hotel is very good at marketing. Second, it would be much better if the hotel booking website clearly listed early check-in prices. That way, I could book it in advance online and get into my room to rest sooner!
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Price per night fromNZD 359
Posted on Jul 30, 2025|Studio, Multiple Beds (Pool House)
Anonymous UserFor our recent trip to Hawaii, we chose the Poolside Suite at Wayfinder Waikiki — and it was such a great choice.
The room was spacious, beautifully decorated in a tropical, laid-back style, and had direct access to the pool right from the terrace. It honestly felt like our own private villa!
The pool area is small but super stylish and peaceful — perfect for relaxing with a morning coffee. ☕️
The staff were all incredibly friendly, and the whole vibe of the hotel felt very local and welcoming.
One thing to note: it’s a little bit of a walk from the main ***** of Waikiki, but that also means it’s quieter and more relaxing.
If you’re looking to enjoy both the beach and a cool hotel experience, this is a great place to stay!
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Price per night fromNZD 314
Posted on Feb 11, 2026
Mf_808
We travel 3-5 times a year from Maui, and love staying at the Best Western Plaza Hotel. The staff is great, my daughter loves the pool, and we love waking up and going down to get breakfast every morning.
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Price per night fromNZD 270
Posted on Dec 30, 2023
Daniel
We were a bit disappointed initially with the cleanliness as there was a stain on the bed sheet upon entering the room. Thankfully, housekeeping changed it within the hour. The place is located in a central location, close to the beachfront at Waikiki, with a partnership with beachfront stores for beach equipment, as well as GoPros, sunscreen, lotion etc. that can be borrowed, included in the resort rate.
However, the age of the hotel is really starting to show, it is in need of not just a touch up but an overhaul where possible. To be fair, the price, especially that paid for during this period, was a fair representation especially compared to neighbouring downtown hotels, given you do receive much more space and a kitchenette with microwave in the case of the 1 bedroom suite. However, I would say that I would have enjoyed my stay far more if at least some work was put in to modernise the space. In particular, my bathtub had peeling paint, and the colours of the room need some work.
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Price per night fromNZD 340