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9.1/10
Great
GGuest UserBesides the location (5mins walk from train and restaurant’s) and quality of the rooms, the reason this is getting a 5 star review from me and my mates was the customer service.
The people working at the hotel - in particular Nathale and William - were absolutely wonderful. Probably the best customer service I’ve ever received (I mean this literally). They went above and beyond to answer all our questions and helped us navigate train suspensions and protests (even offered us showers and a place to rest after climbing Machu Picchu, post check out).
They didn’t just respond to needs, they assessed and identified what would make us more comfortable and they delivered it proactively.
GGuest UserWe really enjoyed our stay. The staff met us right at the train platform and walked us to the hotel, which was very convenient and thoughtful after a long journey. The hotel is clean, cozy, and comfortable, and you can truly feel the care for guests.
After visiting Machu Picchu, even after check-out, we still had plenty of time before our train. The staff kindly allowed us to wait in the lobby, charge our phones, and use the Wi-Fi, which was extremely helpful.
We highly recommend this hotel!
AAJ JensenExcellent location in Ollanataytembo. About a 5 minute walk from the main plaza and 15 minutes from the train station. The route to the hotel is along a narrow, stone, bumpy path so taxis or colectivos will drop you at the main plaza and you will have to walk the rest of the way. Check in and out was straightforward and the hosts were lovely people. Breakfast was basic but the orange juice and fruit were fresh and tasty! Room itself was very warm with a veranda looking towards the mountains. Bed very comfortable with extra blankets. Bathroom was a bit small but the shower was good after a long day of hiking. Would recommend and would definitely stay again!
Nn a g iI stayed to climb Machu Picchu. The access was good and the bus stop to Machu Picchu was very close.
The breakfast time was relatively early and I had to get up early, but it was delicious.
Since there is no screen door, it is recommended to be careful not to let insects come in when opening the window, or to look outside without opening.
I was grateful that the restaurant in the series was discounted.
TTheonanaThe sound of the river and the voice of the birds are healed. It walks from the station, but it is a calm environment. The receptionist is also very kind and gives you color 々 information. I am happy with the rich breakfast, delicious and gentle voice. You can always have coca tea in the lobby. Soak in the bathtub and get rid of the tiredness of the Machu Picchu pedestrian. There are many large sculptures in the square in front of the hotel and it is worth seeing. It is a recommended hotel to stay again when you come to Machu Picchu.
GGuest UserMy room was clean and organized. The bathroom is very small but reasonable for myself. The quality of the shampoo and other soaps were poor, so bring your own. If you need a clean and cheap place to stay, this place is good.
AAnsgarMaseFor the Price we paid, it was a great deal.
The Stuff was friendly, gave us a take away breakfast. We could store our bags there for Free when we went to Machu Piccu.
Its Simple, try to not get a room with Windows to the main street but it calms down at 9pm.
Showers are hot and nice pressured
The Stuff came twice and ask if everything is okay
Overall I defently recommend it and would book it again
GGuest UserIt is a short walk from the Machu Picchu station and is convenient for eating and shopping. Unlike the hustle and bustle outside, you can feel at ease with a calm feeling from the time you enter the hotel hall. Check-in is smooth, meal information is easy to understand, and it tells you what you need in a short time, so you can rest assured with the impression of being used to it. The room is clean and comfortable with sufficient equipment. I think I will definitely book this hotel next time I come to Machu Picchu.
GGuest UserThe price is not high, there is a pick-up service, walking feels a bit far, although the town is not big, you can find the station near, walking in about two minutes is better, especially the luggage. Low altitude here
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