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Posted on Jun 16, 2026
Anonymous UserPros: Staff were friendly and helpful. Villa was very well kept, with excellent views of the ocean. Pleasantly surprised by complimentary puddings and drinks. Manual grinder and coffee beans were a nice touch.
Cons: Unable to drive directly to the villa due to safety policy. This made loading/unloading luggage very inconvenient. The walk to the carpark required negotiating a slippery gravel slope, which was even more dangerous in low-light conditions. Recommend to improve this with proper stairs or paved pathway.
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Price per night from€ 408
Posted on May 23, 2026
Mejuejiang
My 3-year-old child and I are from Hong Kong. This is our first time staying here, and we were pleasantly surprised by how friendly all the staff are. The restaurant dishes are very fresh, beautifully presented, and absolutely delicious. The private hot spring in the room is incredibly comfortable. We had a wonderful night with our child.
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Price per night from€ 337
Posted on Mar 24, 2026
Guest User
March 21, 2026
This is a stunning little seaside hotel. It's about a 20-minute train ride from Otaru Station to Shioya Coast. There are really no restaurants nearby, so when I contacted the hotel in advance, they highly recommended I book their special Japanese-French dinner. The basic price was 8,800 yen per person. Since I was already there, I decided to go all out and ordered the premium set with two extra appetizers for 14,300 yen. I also added two glasses of wine, one Hokkaido-produced and one American, for a little over 2,000 yen. The restaurant, with its breathtaking ocean views, truly delivered an amazing emotional experience.
The wind and waves were incredibly strong and it was super cold that evening; the weather was a bit overcast. Our room had a small balcony where we could open the door and sit to watch the sea. The room itself was quite spacious, with a sofa. The pillow was half soft and half buckwheat, so I ended up only using the firm buckwheat side. The mattress was just right, not too soft and not too hard, which was great for my back.
Since it was my birthday month, after contacting them in advance, they gave me a beautifully handwritten birthday card. It was a truly touching experience.
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Price per night from€ 68
Posted on Jan 2, 2025
Happy girl c
Thumbs up! ! ! Superb environment and service! !
We arrived at the hotel later and the driver couldn't find the door and helped us find it, but after a while, a staff member ran down and asked if we had booked a room, really running! ! Then the driver parked the car, then helped us pick up our luggage, and ran up again! ! ! The service was so good that our whole family was stunned! !
Entering the hotel, the air conditioning is very good, because the outside is -10 degrees, but the interior is very warm, and not baked, so very comfortable, the room is not big, but with all the traditional Japanese room things, the furnishings are very beautiful, However, if the luggage is larger and more, it becomes very crowded, but actually feels like home.
Because one night two meals, so there is a full dinner breakfast, are exquisite kaiseki cuisine, each meal also have staff to the room in advance to lead us to the restaurant, their own room, no one disturbed.
The hot spring area has indoor and outdoor, not big, but enough, we soaked twice and did not bump into anyone, chartered, great! !
After check out, the staff bowed to not see our car! ! There is a traditional Japanese etiquette! ! !
We will definitely come back to experience this one! ! !
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Price per night from€ 435
Posted on Sep 12, 2026|Twin Room Non Smoking
DaxiangJDXThe hotel is super close, right across the street from JR Otaru Station. LeTAO is also conveniently located next to the hotel entrance. The hotel breakfast was delicious, offering Hokkaido's unique sashimi and other local specialties. The water in the public bath's hot spring was wonderfully smooth and incredibly relaxing. We arrived in Otaru around noon, took one more JR stop to Minami-Otaru, then walked back, exploring the shopping street and canal before returning to the hotel for a soak. All the day's fatigue just melted away. There was even soba noodles served at 9:30 PM, and the line was quite long; everyone seemed to go for it.
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Price per night from€ 52
Posted on May 19, 2026
Ivy_Oh1. Hotel is 8mins walk from Otaru train stn/ bus stn.
2. Surrounded with many restaurants and walking distance to Sankaku market, Otaru canal as well as Sakaimachi Hondori street.
3. Room size was just nice, and bed were comfortable
4. Free coffee and biscuits provided from 7am-6pm.
5. For the breakfast you can choose between Japanese or Western breakfast.
6. No self service laundry facility on-site.
Overall we had a pleasant stay.
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Price per night from€ 55
Posted on Apr 25, 2026
Guest User
Facilities: The hotel is quite old, and while the facilities are in good condition, they aren't exactly modern. Surprisingly, there's a vintage audio system that plays music with a great ambiance from a bygone era. The sound quality also has that classic feel, which I loved. It's definitely worth experiencing this unique charm that other hotels don't offer.
Service: Standard hotel service, but they upgraded my room without me even asking, which was a nice touch!
Transportation: Even though the hotel is on a mountaintop, they offer a shuttle service to the nearest JR station, which is a huge plus. The Otaru Aquarium is just a few steps away, and the dolphin show is fantastic, plus the penguins are adorable.
Scenery: This hotel probably boasts the most unique coastal cliff views in Otaru. It's truly postcard-worthy, and the best part is being able to enjoy it while soaking in the hot spring during the day. The scenery is beautiful and enjoyable. At night, however, you can't see anything.
Hygiene: Standard hotel cleanliness.
Food: I only stayed overnight and didn't try the food.
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Price per night from€ 111
Posted on Jan 8, 2026|Compact Twin Room
Guest UserWe stayed for four nights, and the ski package we booked was a good deal. However, on the first day, the staff at the ski rental shop seemed a bit unfamiliar with the process, which caused us quite a bit of hassle.
The hotel's advantages are very clear. We chose it specifically for the convenient ski access. Every day, after skiing, being able to enjoy the hot springs before the crowds arrived was incredibly pleasant, especially since it was snowing during our stay, which made for a unique experience.
We had dinner at the restaurant a few times. Since we made same-day reservations, our choices were limited, and our dining times were somewhat restricted. Despite the limited selection, the dinner food was good and not expensive.
The downsides were also quite noticeable. Firstly, the moment I opened the toilet lid upon check-in, I found a curly hair, which was a real turn-off. It might have been an issue with the specific room we were assigned (this room was inexplicably next to the garbage room); the layout was a bit strange, and there were no bedside tables, which was very inconvenient.
I personally felt that the staff's service attitude was good, but my spouse mentioned that he used polite language when communicating with the front desk, and he was surprised that they did not reciprocate the same level of courtesy.
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Price per night from€ 43
Posted on Feb 20, 2026|Run Of House
Wuyalun
Terrible service! On a snowy day, they kept saying there was no transportation, but I clearly saw the Line 13 bus passing by. I don't recommend staying here. Plus, their English isn't good, making communication difficult.
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Price per night from€ 61
Posted on Dec 26, 2025|【Non-smoking】 Twin Room
Guest UserI booked for RM150, and this is my best hotel I stayed in Sapporo. The location is near the tourist area but its within neighborhood area, and its uphill. So for anyone with luggage might be struggling a bit if u dont have car. But, the view is amazing, and they gave me a room with snow view as i requested. The room are spotless, comfortable and have personal heater inside. The staff also very friendly and accomodating esp when I asked to borrow a charger. The public bath also big and u might have it all to yourself honestly (not that many guest during my stay). I would love to come back!
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Price per night from€ 35