Hotels with Breakfast in Batu

The location is strategic, it was truly a very pleasant stay with friendly service and very helpful staff. The room was clean, the food was also delicious, and the cafe on the top floor was excellent with a beautiful view; unfortunately, we didn't get a chance to take photos. There's a playground for children and a swimming pool. It's very suitable for a family stay.

First at all thank you for upgrade our room, actually it hard to make decision to stay at kusuma before, because of im not sure this hotel well maintain or not. We know that kusuma agro is one of the legendary hotel at Batu city ( remind that im still at primary school this hotel already exist) It surprised me, the building well maintain, no leak at all, no ceiling spot, water heater running well and the breakfast great My 3 years old baby really happy stay hill except the weird statue (he said annoyed sad face statue) Thank you for the staff also, it a great warm experience and ill be back soon

Stayed here recently and honestly, overall it was a pretty lovely experience. The place itself has a nice, calming vibe, and once everything settled, it really felt worth it. But… check-in was a bit of a confusing. The staff told me that because of a Lebaran promo, my room got upgraded from Deluxe to a mountain view room. Naturally, I was happy. Thought I hit the jackpot, right? Well… turns out, not quite. When we got to the room, it felt a bit off straight away. Smaller space, tighter layout, and definitely not what you’d expect from a Deluxe upgrade. Turns out it was actually a Superior room, which is a level BELOW Deluxe. Felt a bit like being pranked, not gonna lie. And with three of us, it just didn’t work. Way too cramped. I ended up going back down, had a proper chat with the staff, and asked to be moved. To their credit, they handled it quite well. Got us back into the correct Deluxe room, and yeah… massive difference. The room was way more spacious, much quieter, and just felt right. Proper comfort. That’s when the stay finally clicked into place. So yeah, a bit of a shaky start, but it ended well. If anything, just DOUBLE CHECK your room type during check-in so you don’t get caught off guard like I did. Would I stay again? Yeah, probably. Just with a bit more attention at the front desk next time.

Overall, my stay was quite good. The staff service was friendly, and the hotel facilities were comfortable. However, there are a few things that could be improved for the future. During check-in, it was already close to 2:30 PM. When I asked when the room would be ready, I was told to wait and that I would be called. Given that the check-in time had already passed, I had hoped the room would be available sooner, as it cut into guests' rest time. For a reputable hotel like Aston, I believe timely room availability is a crucial part of a comfortable stay. In fact, at some other hotels in the same area, rooms are accessible even earlier. Furthermore, I believe the breakfast food options could be improved. Considering Aston's standard and reputation, I had hoped for a more appealing and diverse menu to provide a more memorable experience for guests. Thank you for the service provided. I hope this feedback can be used for evaluation to enhance the quality of services in the future.

The villa is nice, spacious too, cm in the kitchen cupboard is a bit dirty as if it has never been cleaned. There are 2 zincs, one of which is blocked. For the staff service is okay. Breakfast is varied, interesting and delicious.

Hotel place is strategic near alun-alun and cross the factory outlet and mall lippo. Near hotel, you can easy find the pedagang kaki lima, restaurant and kiosk for finding meals like pecel, soto and gorengan for breakfast and nasj goreng, ayam telur, mie ayam etc for dinner For present snack gift, you will get to toko oleh-oleh paradise and ken dedes, and also near kripik apple and nangka home factory with brand LEO at place gang kripik

I have stayed at this hotel in 1997, but until now the hotel property is very well maintained. The hotel is clean and comfortable. There just needs to be a corridor from the hotel to the main lobby so that it doesn't get wet when it rains because the dining area is in the main lobby.

We booked two family rooms and only gave us one, horrible service took them 2 hours to figure out they were wrong. And refused to give us a satisfying compensation plan. I don't recommend this one at all.

The hotel ambiance and room were alright. The location is close to many restaurants. Overall, it was okay. To the receptionist: please learn to answer guests more politely and remember to smile so that your service doesn't create discomfort. This is just a suggestion, accept it or not, it's fine (but don't let one unfriendly person deter other guests from returning. Remember, a hotel doesn't just sell facilities, but also service, including hospitality). Thanks 🙏🏻

Location is great however you cannot get views of the mountains if you are staying on the first floor. You can get yo alunalun batu by foot which is great for dinner and snacks in the evening. Great breakfast is also available and accessible by foot from this hotel.