Name: Zhonghao Grand Hotel
Address: Jinan, China
Rating: 9.5

China

Kunming

Hangzhou

Jinan

Changsha

Anqiu

Nanchang

The hotel's location is fantastic, right by Cuihu Lake, making it super convenient for exploring the area with plenty of great restaurants and cafes nearby. The room amenities are really handy, especially having a Moka pot for coffee. Service was excellent; they delivered dessert soup every evening, and the breakfast spread was impressive. Plus, we got a complimentary upgrade to a lake-view room, which was wonderfully quiet and peaceful. Absolutely superb!

Our family stayed for three nights and were very satisfied. First, let's talk about the location. It's just a few minutes' walk downstairs to Nanping Pedestrian Street, Baoshan Street, and Nanqiang Road. Crossing Nanping Street takes you to Kunming Old Street. It couldn't be more convenient for food, drinks, and entertainment! The hotel room was very clean, and the facilities didn't feel old or worn out; everything worked smoothly. The service absolutely deserves praise. There were welcome fruits and snacks, and the front desk, concierge, restaurant, and cleaning staff were all very courteous and polite. There's both underground and above-ground parking available, and it's free during your stay, which is very convenient if you're driving.

I rarely leave reviews on Trip.com, but Kunming Haitian Hotel truly deserves a detailed one!

**Location:** The hotel is located right in the heart of Kunming, at the intersection of Tuodong Road and Beijing Road, near Tangzixiang Metro Station exits E and F (Lines 2 and 6). Exit E is just a short turn downstairs from the hotel, and Exit F is directly across the street. Whether by metro, taxi, or bus, getting around is incredibly convenient. Wujing Road, right next to the hotel, is a residential area with a variety of eateries and a small market. The strawberries and blueberries there were delicious and even better value than those at Donghua. There's also a great restaurant called 'Metro Exit Restaurant' near Exit F, serving good food – we ate there several times. The hotel is opposite the Kunming Public Security Bureau and behind either a police station or traffic police brigade, giving you a strong sense of security!

**Environment:** The lobby is elegant and grand, offering complimentary hot tea and water, and even has a designated indoor smoking area. The festive New Year's decorations were lovely, with horse-themed mini-games and DIY craft activities in the lobby, which were a big hit with the kids staying at the hotel. My daughter basically wanted to stay in the lobby doing crafts every day and didn't want to go back to the room. The hotel also has a laundry room and a gym, both accessible with your room card. Drinking water is provided in both areas, and the gym even has clean towels – a very thoughtful touch.

**Cleanliness:** We booked a family twin room, which was spotless and tidy. The two 1.3-meter beds, pushed together, were perfectly spacious for two adults and two children. The bedding felt clean and fresh. The bathroom was family-friendly; the sink and toilet heights were just right for kids, and the faucet had a cute pink elephant attachment that prevented splashes. While the bathroom size was a bit compact, it was impeccably clean.

**Service:** Ex! Ce! Llent! The moment we stepped into the hotel, a young man quickly came forward to help us with our luggage. While checking in, a friendly young lady offered us hot tea. A special thank you to the Assistant Lobby Manager, who proactively helped us coordinate shuttle bus seats to Haigeng when our itinerary unexpectedly changed! Thanks to Mr. Kuang Hao, who promptly found an extension cord and brought it to our room, accompanied the children doing crafts every day, carefully looked after them, and politely declined my sincere New Year's red packet. My daughter specifically told me to give him a five-star review! And thanks to the driver who took us to Haigeng on the morning of the 21st – he enthusiastically recommended many routes to us; he was so warm and friendly. Thank you to every staff member we encountered during our six-day stay; each interaction was met with a smile, polite treatment, and a willingness to help with anything we needed.

This trip to Kunming was enjoyable and unforgettable, partly because we chose Haitian Hotel. Back to work tomorrow, but we'll try to see you again this summer!!

Due to a flight delay, and because we were very satisfied with the hotel, we extended our stay by an extra day and were assigned to our original room. The front desk service was excellent; they called in advance to check on our needs. We requested a quiet room and were placed on the inner side. The room window could be opened for ventilation, which was very helpful for someone with rhinitis. My family was very pleased, and we will definitely stay here again next time!

We stayed at this hotel during the May Day holiday and were very satisfied. The suite was huge, with two bedrooms, a living room, and three bathrooms – the kids absolutely loved it. The cleaning staff were very proactive and kept the room spotless. The hotel's location is excellent, right next to Hangzhou Railway Station, making transportation very convenient. The entrances to Metro Line 1 and Line 5 are within 100 meters, and it's also a short walk to attractions like Hu Xueyan's Former Residence. However, the seafood buffet dinner wasn't great; we went at 7 PM, and many dishes were already gone, with no refills. If you plan to go, I'd recommend getting there early. Overall, our stay was a very good experience.

I booked a smart king room, and the front desk staff upgraded me to a newly renovated suite from a few years ago. Since it was recently renovated, it was very clean – excellent! I always stay at Zhonghao when I go to Jinan; the environment is really good. Both the floor staff and front desk staff are very friendly. The breakfast offers a good variety, but it's not as good as before. The cleanliness of the tables really needs improvement; they were sticky and had oil stains.

ZHONGWEI

Columbus

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