Name: Arima Kirari
Address: Kobe, Japan
Rating: 8.9

Japan

Tokyo

Osaka

Kobe

Kusatsu

Kagoshima City

Kyoto

It was my first time staying in the Roppongi area, and the location is extremely convenient. The hotel is just a two-minute walk from the station, making it easy to get around Tokyo. The neighborhood is lively and well-connected, which is perfect for shopping and sightseeing.

Check-in is self-service, which was quick and efficient. Amenities such as toiletries are available on the lobby floor for guests to pick up, and there is also a vending machine on the floor for added convenience.

One downside was the cleanliness. I found a hair on the bed and a fruit seed on the floor, which was a bit disappointing and could definitely be improved.

The highlight of the stay was the massage chair inside the room — it was absolutely perfect after a long day of shopping and walking around Tokyo. It really made a difference in helping me relax and unwind.

On the second floor, there is a hotel restaurant as well as a well-known BBQ restaurant. Unfortunately, I didn’t have time to try them during this trip, but it’s great to have dining options so close by.

Overall, a very convenient stay in a prime location, with the massage chair being a standout feature.

Great front desk service. The room and bathroom were both spacious and very clean. The bed was so soft and comfortable, I slept really well. Plus, the view was lovely! The location is fantastic, just a 3-minute walk to the subway station, with a large shopping mall and supermarket nearby. Super convenient!

This is my second stay here, and it offers great value for money. The surrounding area has convenient transportation and shopping. The hotel provides a luggage room for guests to store their bags. There are hot springs open to the public on the 3rd and 4th floors; hotel guests can get a ticket for 500 JPY, while the public price is 1500 JPY. With the current favorable exchange rate, that's only about 22 RMB (what more could you ask for, haha!). After a long day of walking, a dip in the hot spring is incredibly relaxing~

remm Akihabara is in an excellent location, right next to major rail stations, Yodobashi, shopping malls, and plenty of restaurants. The room was large by Tokyo standards, with a nice-sized TV, great views of Akihabara and Tokyo Skytree, plus thoughtful touches like a massage chair and advanced bidet. However, cleanliness needs improvement. Linen quality, dust on doors, and an overall dated feel were noticeable. A lot of space was taken up by the bathroom despite having no bathtub, which felt like a missed opportunity. Overall, very convenient and comfortable, but upkeep could be better.

Very very strategic location for the hotel , nearby all the shopping and business needs

Well Japanese hotel standard , very small not even able to open luggage 🙈

Massage chair is a surprise and I love it

Service is very good, very clean 

But the hotel have zero facilities so cannot do any exercise or any

Coming from Haneda Airport, I took the Keikyu Line directly to Takaracho Station. It's about a 200-meter walk from Exit A5, taking roughly half an hour in total. However, it was quite a hassle as I couldn't find an elevator, which was tough with a big suitcase. The hotel is pretty close to Nihonbashi on foot, and about a ten-minute walk to Tokyo Station for the Shinkansen. The Ginza shopping area is around 900 meters away, and Ginza-Kyobashi Station's Exit 6 is right outside the hotel entrance. The room size was moderate; opening a 28-inch suitcase was a bit tight, but that's typical for hotels in Japan. The breakfast here was excellent, considered quite rich for a chain hotel in Japan.

This a last minute booking, decide to come back early from Nagoya. I have another booking with a bigger room and they actually upgrade me for this one night so that I do not need to change room after, so considerate of them. Very much appreciated.

If 100 is a perfect score, this hotel has its pros and cons. The convenient location and room size both deserve a 90. The shower water pressure and the service from most of the staff are at least an 80. However, you can clearly hear the subway from the room, and even with the small window handle adjusted up or down, the noise persists. During my two-night stay, one night I couldn't fall asleep until the subway stopped running in the middle of the night. The next morning, I was woken up by the noise around 7 AM. I groggily recorded a video, but my phone's microphone near the bed didn't capture it well. The actual sound is about one to two times louder than what's in the video. The room also didn't provide earplugs, which is quite unbearable – I'm deducting 70 points for this. There were noticeable marks on the room walls and the bathroom floor, so I'm taking off another 50 points. The carpet is old and somewhat damaged, and the room looks dingy. For a room that costs over 1500 per night, this warrants another 60-point deduction. So, this is a hotel with overly distinct pros and cons.

Stayed here with my sister and we loved it! such a good area, the ginza line is amazing. the staff are so friendly and helped us with everything. also their service for luggage transport was 10/10 compared to other places we stayed at. they required us to scan a qr code which you can fill up on your phone and its very easy to do compared to writing on the typical pink sheet. loved the shower pressure it was nice and strong with amazing scented soaps. and finally the best part of it all was the massage chair! i didnt expect to use it as much as we did and it was the best! will definitely go back here and recommend to other people!! ⭐️⭐️⭐️⭐️⭐️

This is a stylish hotel in a good location.  The hotel is about 10 minutes walk from JR Tokyo station, however as I had a lot of luggage with me I took a taxi from Tokyo station, which cost about 1000 Yen. The entrance to the hotel is a little hard to see - there is an entrance at street level with an automatic sliding door. The door opens to reveal the entrance to a restaurant, you then have to turn left to find the lifts which only go to the 14th floor, where the reception is. After checking-in there are a different set of lifts that go to the floors where the guest rooms are. The reception area, as with the rest of the hotel is stylish - there was a lady dressed in Kimono to help guests at the lifts!
I had booked a single room , but I was upgraded to a double room free of charge. This room was a good size by Tokyo standards, with a separate toilet and a separate shower room with a bath. The washbasin was in the entrance hall, not in the bathroom.
There was no desk or office chair in the room, but there was a table and corner sofa. There were power and USB sockets by the bed.
As I wanted to use a laptop, I had to move the table close to the bed, so that I could plug the laptop into the power socket sit on the sofa. This wasn't the most comfortable arrangement!
I would also have preferred to have the wash basin in the bathroom rather than in the entrance hall. The floor tended to get wet where I walked from the entrance door to the bed area.
Even though this is a stylish hotel in a good location, with good staff and facilities I wouldn't stay here again. I need a work desk and chair to use a laptop which this room does not have. It is a boutique hotel rather than a business hotel, more suited to guests that don't need to work from the room.

I saw some really negative reviews after I booked, so I was quite worried before checking in. However, my actual experience far exceeded my expectations. The hotel is indeed a bit old, and the facilities show signs of wear and tear, but the cleanliness and service were excellent. The breakfast had a good variety, pretty much catering to all needs. What truly makes this hotel stand out is its location. Currently, the Umeda airport bus stop is right downstairs, and the departure point is Sanbangai, about a 5-minute walk – incredibly convenient. If you exit the hotel on the second-floor sky bridge and turn left, you can reach Osaka Station, and walking through Osaka Station will lead you to Daimaru and Hanshin department stores. Yodobashi Camera is right downstairs. If you exit the hotel on the first floor and turn right, ten meters away is LINKS, which has a decent-sized supermarket in the basement – perfect for buying bento boxes with a much wider selection than FamilyMart. There are also signs from the second-floor sky bridge directing you to Umeda Station. All in all, my stay was a very good experience.

The service of Hankyu Gran is professional.  The location is close to Osaka station, department store, shopping mall. I just stayed in the area surrounding the hotel is very enjoyable. The onsen at the hotel is of a very high standard.  It's operated for 24 hours. I enjoyed it after a day.  Recommended!

Location: 5/5, just around 10mins walk from/to the Osaka Station, connect to anywhere in the kansai region (just around 30mins to Kyoto or Kobe by train); heart of the umeda district so super busy with tons of shopping malls and restaurants in the region,and there is a familymart right opposite the street
Facility: 4/5, rooms are compact and facilities are getting old (but still clean), and be mindful that the hotel are running central air conditioning, so if you cannot adjust it (can only keep it on/off. Also the soundproofing of the room is not that great so be aware if you’re a light sleeper.
Service: not a lot of low budget hotel in Osaka offers cleaning service everyday but this hotel do, so 5/5.

The hotel's location directly above Shin-Osaka Station is incredibly convenient, with many restaurants nearby making dining easy. However, the service was quite poor. When I handed our passports to the front desk for check-in, speaking in English, a rather unpleasant person from the staff abruptly came over and chastised my son for using the front desk's touch screen. When my son showed his residence card and responded in Japanese, his attitude completely changed. Given their apparent unfriendliness towards Chinese people, I would advise Chinese travelers to think twice before choosing this hotel.

The environment: The view from the hotel room was absolutely stunning! I stayed for three days and two nights, and both the mornings and sunsets were incredibly beautiful. The rest of the time, I was out exploring and eating!

Hygiene: The room was spacious and clean. I booked a triple room, and it was perfectly fine for three people.

Location: Excellent location, within a 15-minute walk to Yodobashi Camera, right next to Lucca, and Daimaru department store. There are also many great restaurants along the way.

Service: The beautiful ladies and handsome gentlemen at the front desk were all very enthusiastic! Even with my poor Japanese, I had a pleasant conversation with them!

Thank you very much, I'd love to visit again! ^_^

The location is fantastic; you can see the hotel right from Fukushima Station. There's a food street downstairs and a Hankyu supermarket (definitely worth a visit if you have time! Lots of great, affordable stuff).

When we checked in, staff helped us use the self-service machine, and our luggage, which we'd sent ahead via Yamato Transport, was brought out to us at the same time.

The front desk area also provides complimentary toiletries like toothbrushes and combs, as well as tea bags, for guests to pick up themselves.

The room is small but has everything you need, though you can really only open one suitcase. 😂

Later, we needed to send our luggage to the airport. Luckily, we found a Chinese-speaking staff member, but we still had to fill out all the forms ourselves. I'm not sure why all the guides I read said the front desk would help with this. Since we can't write Japanese, it took us almost half an hour to fill out the three forms.

There's also a really delicious yakitori place near the hotel! I highly recommend checking it out.

Whenever we're in Umeda, the Hanshin Hotel is always our family's top choice. The rooms are spacious, and they even come with a decent-sized entryway. The cleanliness is consistently excellent. Its location is incredibly convenient, with JR and Hanshin lines right outside the hotel. Just two right turns from the hotel entrance, there's a fantastic ramen restaurant with a very noticeable sign. Highly recommended!

The staff were all very friendly, and the view was also excellent with great facilities. The only downside was that the hotel room was too small; once you opened a suitcase, it was impossible to move around, especially with two suitcases, which was quite a hassle. Downstairs, there's a subway station and a shopping street, which is very convenient, but it can also be quite noisy due to the subway.

:) Thankful for the hotel shuttle service as the hotel is located after a really steep slope. Both onsen in hotel and the next building are good and clean.

:( Amenities didn't include facial cleanser and milk lotion. The pillows are too hard for me. The dinner plate arrangement setting appears to be dated - some of the food containers are old/ worn out with visible scratches on the surface. The menu is in Japanese wordings - will be good to provide English version.

Hankyu Hanshin

Columbus

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