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Posted on Feb 24, 2025
Guest User
The location is very good, close to public transportation
The surrounding area is very safe and belongs to a relatively busy road section
The hotel is very clean and the room is very clean
I highly recommend staying in this hotel!
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Price per night fromPLN 433
Posted on Jul 2, 2025|Classic Twin Room
Anonymous UserThe location of the hotel is excellent, it is in the Bourse building of the Old Port area and within walking distance to the port area and museums. Service is good, and the front desk staff is friendly and helpful.
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Price per night fromPLN 476
Posted on Aug 18, 2024|Standard Double Room
terrie leeConvenient location with access to parking which was rather pricey 43 euro for 38 hours even with discount. You can leave your car and spend the day walking around Marseille.
It’s walking distance to both old and new ports. Near the hotel there are two shopping malls - Deck Village and Printemps.
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Price per night fromPLN 338
Posted on May 26, 2025
stephaniezhuzhu
I chose this hotel because it is close to the train station and convenient to take the airport line the next day. The location is very good, just a few steps from the subway station, two stops to the old port. Most of the attractions in Marseille are around the old port.
There are not many hotel rooms, the room is not big or small, if you open two large boxes, there is a little restriction on walking.
The room rate is early, there are not many breakfast options, there is a courtyard where you can eat breakfast, you can have a cup of coffee in the courtyard.
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Price per night fromPLN 526
Posted on Jul 15, 2024|Premium Room with Port View
Nat 李凤临Cleaning ladies were demonstrating 53 days in front of the hotel when I arrived. The rotating door was covered with mud and confetti, while the black women danced to loud African beats. A complete shock! They continued during my stay…
The front desk was super helpful after I contacted their manager. My flight was delayed and I arrived a day late so they managed to modify my reservation without extra payment. My card didn’t work so I gave a cash deposit and they sent me an email when my suitcase that had been delayed arrived (so as not to wake me up).
The housekeeping was average- twice they didn’t restock the water. Once they forgot a cleaning chemical. Another time they didn’t restock the decaffeinated capsules. Also they could have been more generous with the toilet paper. It’s the very thin recycled one, that goes fast.
Breakfast was delicious and the restaurant spacious, with a garden overlooking the marina.
The room was large, modern and quiet, with an amazing view of the harbor, including both sunsets and sunrises! I even saw the incredible half an hour long fireworks for Bastille day right under my window!
The bed is big and comfortable, pillows a bit too soft, lighting is good but there are no toiletries (which was initially problematic due to the lost luggage).
Room service wasn’t available the only night that I wanted to order it - due to Bastille day celebrations.
The QR code don’t work on my phone so I had to call the reception to order. Also there was no alcoholic drinks listed, plus I had no fridge in the room, so I couldn’t fully relax and enjoy my holiday.
The hotel doesn’t have a spa, which is a shame. So I made a reservation online and got a massage in the Hammam spa a few minutes from the hotel)very expensive and not great). The closest one to the hotel was closed.
The pool is gorgeous but in another building which requires another elevator to be taken at the ground floor. A bit of a hassle…The gym is basic but good. Gets pretty busy and dirty at the end of the day.
There are many nice restaurants nearby and even a small Proxi shop. There is a bus stop 1min away, that goes to the Terrace du Port. And the taxi conveniently dropped me off right in front of the hotel.
The Mucem and Cosquer caves visible from the hotel, are a bit pleasant 25min walk away and the well worth the visit.
Overall, I was satisfied with my stay, and would come again if the above issues were resolved.
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Price per night fromPLN 931
Posted on Sep 18, 2025
M260013****
I stayed at this hotel on a business trip. The location is excellent, and the 7th-floor restaurant has an unbeatable sea view. The breakfast food was fresh on the first day, but on the second day, the potatoes were leftovers from the previous day; they tasted off and were very hard. This is unacceptable for a five-star hotel. The room was just average. If you're looking for the location and the rooftop sea view, I'd recommend it. But if you're looking for value for money, I strongly advise against it. Also, absolutely do not take the taxi the hotel calls for you. Although the driver speaks English, the fare is double!
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Price per night fromPLN 754
Posted on Mar 16, 2026
Guest User
A very tired hotel, but good bed and bedding, there is a warm beautiful pool, very good location, two minutes from the metro, ten minutes to a major shopping center, five minutes to the embankment. Breakfast has not been tried.
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Price per night fromPLN 438
Posted on Jun 22, 2026
Guest User
1. On June 17th, I had a 'Still in' sign on my door during the day. Although I went out for lunch, I didn't remove the sign as I didn't want anyone entering my room. However, when I returned in the afternoon, I found that the room card I had left in the power slot was gone, stolen! I immediately went downstairs to report to the front desk that my room card had been stolen from the slot inside my room. The front desk had no idea who had entered my room, meaning the person who stole the card could re-enter my room at any time. There was absolutely no security during my stay. The front desk staff were completely unhelpful and showed a passive attitude.
2. On June 18th, around 9 PM, I was taking the elevator downstairs when it broke down and wouldn't open. I was trapped inside, continuously pressing the emergency button. It took several minutes for someone to respond, but still no one came to help me get out. The elevator was a sealed space with no air circulation, which was very uncomfortable. In the end, I had to use all my strength to pry open the door myself to escape. I immediately went downstairs to complain to the front desk. There were two staff members on duty at the time; one sat there as if nothing had happened, while the other had a terrible attitude, stating that he had called maintenance and that the broken elevator was not his problem. I asked, 'Shouldn't you have helped me get out first? If maintenance never arrived, would I have been stuck in an airless elevator?' This hotel clearly has no SOP (Standard Operating Procedure) for elevator breakdowns, simply abandoning guests trapped inside. When I complained after freeing myself, instead of apologizing and comforting me, the duty staff member argued with me, saying he was only responsible for calling maintenance and nothing else. He even dared me to complain to hotel management, saying he didn't care. There was absolutely no service quality.
3. From the theft of my room card from inside my room to being trapped in a broken elevator with no assistance, this hotel offers absolutely no security and terrible service quality.
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Price per night fromPLN 400
Posted on Jun 29, 2023
Guest User
The biggest advantage is that the train station is very close. The train station is on a high ground. It is very difficult to pull boxes in the city, such as the old port. It is recommended that the subway taxi is closer. The whole Marseille has various heights and lows. ibis is mainly soundproofed. The sound of other neighbors closing the door is not loud outside the window. Breakfast is really good at this price hotel.
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Price per night fromPLN 364
Posted on Oct 18, 2024
Anonymous User
Excellent location, one of the best hotels in Marseille.
Suitable for travel and business trips
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Price per night fromPLN 469